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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.6
1,910 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,910 reviews

August 30, 2023

This dealership is horrible. The buying process was excellent, I will admit. However, my vehicle had a check engine light come on 2 weeks after purchasing. Their service de More

by jholland3580
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Beckmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bejma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Bunker , Raymond West
Sep 21, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for taking the time to review Heritage Chrysler Dodge Jeep RAM Parkville. Our goal is to meet then exceed your expectations and are disappointed this did not occur. Our Service Manager, Kurt Anderson, has attempted to contact you to address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact Kurt directly at kurtanderson@mileone.com or 410.663.7271 or our Service Director, Matt Beckmann at mbeckmann@mileone.com or 410.663.7270 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

August 21, 2023

Great dealership! Bought all 3 of my cars, great customer service and they always try to find you the best deal. If you need a salesman look for Jeff at parkville heri More

by smurray1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond West
Aug 28, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 21, 2023

Everyone I dealt with was outstanding especially my sales agent Brian Perry. He could not have been nicer, more knowledgeable and accommodatingThey all aim to please and go out of their way to be of help bef More

by mwohlberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 21, 2023

Huge selection. They bring cars to you from any location. Our salesman, Mike Lanci was awesome. He was determined to find a vehicle for me that fit my needs and my b More

by Dolly Baier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lanci,Khaliq Thomas
Aug 28, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Dolly, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 20, 2023

Brian perry was very helpful and the reason I made the deal and became a dodge ram 1500 owner, he is a great asset to the dodge chryster organization. Thank you Christopher A Crowe More

by Chriscrowe674
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bejma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Herbert
Aug 29, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. We hope you continue to choose us for all your automotive needs! Take care!

August 12, 2023

I’ve purchased two Jeep’s from Heritage and have always been happy with my experiences there. Everyone is knowledgeable, friendly, and not pushy. Jeremy was fantastic to work with and simplified the proces More

by Megkward4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bejma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 12, 2023

I have used this dealership for over 15 years for both service and the purchase of new vehicles. They are professional, easy to deal with, and capable of fulfilling an Ram-owner’s needs. More

by avsolomon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we are so happy to read such a great review about Heritage Chrysler Dodge Jeep RAM Parkville! We hope you continue to choose us for all your automotive needs! Take care!

August 09, 2023

The experience was good I would not have my car who told me to look at it More

by 123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2023

Jeff Webber was awesome, nice friendly guy, very helpful and tries to make the process as smooth and painless. More

by will.hickman96
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we're happy you found our staff Jeff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2023

Jeffrey Webber was so great to work with! Made the whole experience fast and easy, I'll definitely be back in the future! More

by Sarah
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Tyler Langford
Aug 03, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Sarah, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

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