Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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This dealership is horrible. The buying process was excellent, I will admit. However, my vehicle had a check engine light come on 2 weeks after purchasing. Their service de The buying process was excellent, I will admit. However, my vehicle had a check engine light come on 2 weeks after purchasing. Their service department is absolutely atrocious. I dropped off my vehicle, they contacted me within 6 hours and said there's nothing wrong with it and to come get it. I had the vehicle diagnosed again, at a certified shop. Heritage cleared the codes and sent me home in a vehicle that has issues. I contacted their Service Director Matt Beckman and told him this. He said they would take of it. It hasn't been taken care of yet... Almost 2 weeks later. More
Great dealership! Bought all 3 of my cars, great customer service and they always try to find you the best deal. If you need a salesman look for Jeff at parkville heri Bought all 3 of my cars, great customer service and they always try to find you the best deal. If you need a salesman look for Jeff at parkville heritage More
Everyone I dealt with was outstanding especially my sales agent Brian Perry. He could not have been nicer, more knowledgeable and accommodatingThey all aim to please and go out of their way to be of help bef agent Brian Perry. He could not have been nicer, more knowledgeable and accommodatingThey all aim to please and go out of their way to be of help before during and after the sale. Quite an enjoyable experience. More
Huge selection. They bring cars to you from any location. Our salesman, Mike Lanci was awesome. He was determined to find a vehicle for me that fit my needs and my b They bring cars to you from any location. Our salesman, Mike Lanci was awesome. He was determined to find a vehicle for me that fit my needs and my budget. And he did. More
Brian perry was very helpful and the reason I made the deal and became a dodge ram 1500 owner, he is a great asset to the dodge chryster organization. Thank you Christopher A Crowe deal and became a dodge ram 1500 owner, he is a great asset to the dodge chryster organization. Thank you Christopher A Crowe More
I’ve purchased two Jeep’s from Heritage and have always been happy with my experiences there. Everyone is knowledgeable, friendly, and not pushy. Jeremy was fantastic to work with and simplified the proces been happy with my experiences there. Everyone is knowledgeable, friendly, and not pushy. Jeremy was fantastic to work with and simplified the process for me! He’s the best and I really enjoyed working with him! More
I have used this dealership for over 15 years for both service and the purchase of new vehicles. They are professional, easy to deal with, and capable of fulfilling an Ram-owner’s needs. service and the purchase of new vehicles. They are professional, easy to deal with, and capable of fulfilling an Ram-owner’s needs. More
The experience was good I would not have my car who told me to look at it me to look at it More
Jeff Webber was awesome, nice friendly guy, very helpful and tries to make the process as smooth and painless. and tries to make the process as smooth and painless. More
Jeffrey Webber was so great to work with! Made the whole experience fast and easy, I'll definitely be back in the future! Made the whole experience fast and easy, I'll definitely be back in the future! More