Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday Closed
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday Closed
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Great experience! Was in the market for several months finding my new truck. Was shopping remotely and Parkville Heritage was 1 out of at least 12 dealerships I co Was in the market for several months finding my new truck. Was shopping remotely and Parkville Heritage was 1 out of at least 12 dealerships I contacted. The professionalism and great price easily beat out the competition. I worked with Jeremy and Ethan specifically to place a factory order since I didn’t want to compromise on buying just anything. They made sure to get me the exact truck I wanted at a great price. I greatly appreciated the transparency! They didn’t play any games other dealerships are notorious for. They made the whole process very easy. I emailed my build, negotiated a deal, submitted my deposit, and signed preliminary paperwork remotely. Jermey and Ethan were always accessible and I received constant updates on my vehicle status. The build only took about 5 weeks and I received a video from Jermey the morning it arrived off the truck. Once actually going into the dealership, I met a few other employees. Everyone there were extremely friendly and easy to work with. Anyone in the market for a new vehicle should definitely consider Heritage CDJR Parkville. It’s a great team working there, especially Jermey and Ethan. I know this is a lengthy review but I wanted to give them the credit they deserve. More
This dealership is horrible. The buying process was excellent, I will admit. However, my vehicle had a check engine light come on 2 weeks after purchasing. Their service de The buying process was excellent, I will admit. However, my vehicle had a check engine light come on 2 weeks after purchasing. Their service department is absolutely atrocious. I dropped off my vehicle, they contacted me within 6 hours and said there's nothing wrong with it and to come get it. I had the vehicle diagnosed again, at a certified shop. Heritage cleared the codes and sent me home in a vehicle that has issues. I contacted their Service Director Matt Beckman and told him this. He said they would take of it. It hasn't been taken care of yet... Almost 2 weeks later. More
Great dealership! Bought all 3 of my cars, great customer service and they always try to find you the best deal. If you need a salesman look for Jeff at parkville heri Bought all 3 of my cars, great customer service and they always try to find you the best deal. If you need a salesman look for Jeff at parkville heritage More
Everyone I dealt with was outstanding especially my sales agent Brian Perry. He could not have been nicer, more knowledgeable and accommodatingThey all aim to please and go out of their way to be of help bef agent Brian Perry. He could not have been nicer, more knowledgeable and accommodatingThey all aim to please and go out of their way to be of help before during and after the sale. Quite an enjoyable experience. More
Huge selection. They bring cars to you from any location. Our salesman, Mike Lanci was awesome. He was determined to find a vehicle for me that fit my needs and my b They bring cars to you from any location. Our salesman, Mike Lanci was awesome. He was determined to find a vehicle for me that fit my needs and my budget. And he did. More
Brian perry was very helpful and the reason I made the deal and became a dodge ram 1500 owner, he is a great asset to the dodge chryster organization. Thank you Christopher A Crowe deal and became a dodge ram 1500 owner, he is a great asset to the dodge chryster organization. Thank you Christopher A Crowe More
I’ve purchased two Jeep’s from Heritage and have always been happy with my experiences there. Everyone is knowledgeable, friendly, and not pushy. Jeremy was fantastic to work with and simplified the proces been happy with my experiences there. Everyone is knowledgeable, friendly, and not pushy. Jeremy was fantastic to work with and simplified the process for me! He’s the best and I really enjoyed working with him! More
I have used this dealership for over 15 years for both service and the purchase of new vehicles. They are professional, easy to deal with, and capable of fulfilling an Ram-owner’s needs. service and the purchase of new vehicles. They are professional, easy to deal with, and capable of fulfilling an Ram-owner’s needs. More
The experience was good I would not have my car who told me to look at it me to look at it More
Jeff Webber was awesome, nice friendly guy, very helpful and tries to make the process as smooth and painless. and tries to make the process as smooth and painless. More