Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Helped me find a great car. Listened to what I wanted and delivered. I want something fully load and kid friendly Brian had a car picked out for me beforehand which is the one I ended up getting. Also Steve delivered. I want something fully load and kid friendly Brian had a car picked out for me beforehand which is the one I ended up getting. Also Steve from financing was a pleasure. More
Jeremy was extremely helpful and I appreciate his efforts in helping my wife and I through the transaction. Jeremy’s product knowledge and willingness to provide us with as much information as possible made in helping my wife and I through the transaction. Jeremy’s product knowledge and willingness to provide us with as much information as possible made our experience very easy. More
Brian, Brad and the entire team at Heritage Dodge/Ram made the buying process easy. I love my new truck and would never consider buying a truck anywhere else. Thanks made the buying process easy. I love my new truck and would never consider buying a truck anywhere else. Thanks More
My girlfriend and I visited this past Saturday to purchase a Jeep Cherokee. Initially our experience went a little sideways on trying to find a good fit, so we did not wind up purchasing a vehicle on purchase a Jeep Cherokee. Initially our experience went a little sideways on trying to find a good fit, so we did not wind up purchasing a vehicle on my first visit. Fortunately, our sales associate, Nik Bratton was fantastic at following up and he had his manager Jared Herbet call us only a day or so later to ensure I was fully satisfied and happy with the proposal. They were attentive and completely understanding of what we were looking for and where we were financially, as we were also in the process of purchasing a house. Jared and Nik were able to set up the closing with the exact car we wanted with a financing plan that was tailored exactly to our needs. They were able to make the buying process quick and easy, with the help of Khaliq and Gabe over at the VW dealer. We were in and out in less than an hour and in a great new car for us and our dogs. In the end, even when things might not go as originally planned, this team is fantastic at seeing things through and ensuring that their customers never leave unsatisfied. They are not just trying to sell you a car, they are making sure they help you find a car that fits your idea of a perfect next step in building your future. More
Charles was a very polite, and professional salesperson. He helped us pick out the perfect vehicle for our family, and worked out everything as we needed. A great dealership! He helped us pick out the perfect vehicle for our family, and worked out everything as we needed. A great dealership! More
I was very pleased with the team there who helped me reach my budget goal. They were all very patient with me and Michael Lanci was right on it when both vehicles I wanted to see were coming from diffe reach my budget goal. They were all very patient with me and Michael Lanci was right on it when both vehicles I wanted to see were coming from different locations. He had them there within hours. Thank you all More
everyone is always helpful and courteous that's why I everyone is always helpful and courteous that's why I keep coming back. I dont see why I need to use 25 words for this everyone is always helpful and courteous that's why I keep coming back. I dont see why I need to use 25 words for this More
Integrity a trait that Matt has makes him the best Service Manager's that I have ever worked with. I am a returning customer because of his loyalty to the Company, and his Customer's. I don't ever ha Service Manager's that I have ever worked with. I am a returning customer because of his loyalty to the Company, and his Customer's. I don't ever have to worry about him discussing any of my concerns in a truthful manner. Thanks Matt!! GOD BLESS. More
Jeremy went above and beyond the call of duty to help me make a difficult decision. He was honest, and willing to work 4 hours past closing to seal the deal. The next business day, he called to see how my make a difficult decision. He was honest, and willing to work 4 hours past closing to seal the deal. The next business day, he called to see how my Median voyage was. Since I know that he is a true Gentlemen, I have referred my friends near and dear to my heart. THANK YOU JEREMY!! More
I recently received an excellent deal on a new 2021 Jeep Cherokee at Heritage Jeep Parkville. They did not have the color interior I wanted in stock. So, to please me, they exchanged with another dealer to Cherokee at Heritage Jeep Parkville. They did not have the color interior I wanted in stock. So, to please me, they exchanged with another dealer to get me exactly what I wanted. They gave me a excellent deal on my trade-in too. Jeep & Heritage had employee pricing and special discounts going as well, so I got an extremely excellent price. The salesman, Michael Kydd did a great job and was one of the better salemen I've come across. I highly recommend him and Heritage Jeep. I'm glad I shopped there. More