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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.6
1,910 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,910 reviews

February 23, 2021

Hi Mike I just wanted thank you again for all your help and patience.Thank you for making this an easy process. The car is awesome. More

by Tzxiwd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Feb 24, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 22, 2021

Jeremy was great to work with. He got me a great deal on my truck and was very easy to work with. Really happy with my experience at Heritage and working with Jeremy. More

by Brendt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. We hope you continue to choose us for all your automotive needs! Take care!

February 21, 2021

We had Jeffrey Webber as our salesperson. I am always apprehensive when purchasing a vehicle. From the time we entered the showroom Jeff has been extremely informative, patient and went above and beyond More

by rocketmansound
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Wills
February 19, 2021

I stopped in without an appointment. Mike immediately listened to me and started working. Mike certainly is the best I have dealt with, loves customers More

by mhunke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lanci, Rob Wills
Feb 22, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2021

Excellent experience working with them to lease my new Jeep Wrangler. Brian Perry was exceptionally helpful and even drove down to Tysons corner to deliver. More

by Cherner8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 16, 2021

Thanks Nik to help me find the right car and the best benefits to my needs! Nik answered all my questions and guided me thru the whole process, since this was my first time getting a car. I highly recomm More

by Loana TS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Bratton, Bridgette Holliday
Feb 17, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 15, 2021

Went Above and Beyond. I was interested in seeing a new RAM Pickup on a terrible day of bad weather. Brian drove around the lots to find one and cleaned off a RAM Limited 1500 just to show me. The features More

by matth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Parkville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 12, 2021

Placed an order for a RAM 1500 in October my sales representative (Brain Perry) kept me informed along the way. Very easy process and IA would do it again. The only struggle was turning in my leased More

by Baltraven
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Edwards, Mike Tomazos
Feb 15, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

February 11, 2021

Having been to another Jeep dealership that was unable to explain a big add-on charge, the first thing I asked Mike Lanci was what we'd be paying for. He took out a piece of paper, wrote it all down, and wa More

by Susan K.
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Feb 13, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Susan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2021

Mike Lanci made my car buying experience as straightforward and honest as I could ask for. This was honestly the best experience I've ever had buying a used car. There was a little haggling, as More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Feb 11, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Parkville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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