Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Jeremy was great to work with. He got me a great deal on my truck and was very easy to work with. Really happy with my experience at Heritage and working with Jeremy. my truck and was very easy to work with. Really happy with my experience at Heritage and working with Jeremy. More
We had Jeffrey Webber as our salesperson. I am always apprehensive when purchasing a vehicle. From the time we entered the showroom Jeff has been extremely informative, patient and went above and beyond apprehensive when purchasing a vehicle. From the time we entered the showroom Jeff has been extremely informative, patient and went above and beyond to make sure I purchased the Dodge RAM that I wanted with all the options I asked for. It has been a very pleasurable experience that has left me 100% satisfied with my choice. More
I stopped in without an appointment. Mike immediately listened to me and started working. Mike certainly is the best I have dealt with, loves customers listened to me and started working. Mike certainly is the best I have dealt with, loves customers More
Excellent experience working with them to lease my new Jeep Wrangler. Brian Perry was exceptionally helpful and even drove down to Tysons corner to deliver. Jeep Wrangler. Brian Perry was exceptionally helpful and even drove down to Tysons corner to deliver. More
Thanks Nik to help me find the right car and the best benefits to my needs! Nik answered all my questions and guided me thru the whole process, since this was my first time getting a car. I highly recomm benefits to my needs! Nik answered all my questions and guided me thru the whole process, since this was my first time getting a car. I highly recommend him More
Went Above and Beyond. I was interested in seeing a new RAM Pickup on a terrible day of bad weather. Brian drove around the lots to find one and cleaned off a RAM Limited 1500 just to show me. The features RAM Pickup on a terrible day of bad weather. Brian drove around the lots to find one and cleaned off a RAM Limited 1500 just to show me. The features and overeall truck were outstanding. The price was extremely competitive the first time without haggling, and so was my trade offer. I bought it that day. The purchase process took about 1.5 hours. It was about a fair, quick, and easy as a car deal could be. More
Placed an order for a RAM 1500 in October my sales representative (Brain Perry) kept me informed along the way. Very easy process and IA would do it again. The only struggle was turning in my leased representative (Brain Perry) kept me informed along the way. Very easy process and IA would do it again. The only struggle was turning in my leased truck. Although I purchased it from the same dealership, it wasn't a Chrysler Captial lease so it cost me more than I planned to turn the vehicle in. Lesson learned More
Having been to another Jeep dealership that was unable to explain a big add-on charge, the first thing I asked Mike Lanci was what we'd be paying for. He took out a piece of paper, wrote it all down, and wa explain a big add-on charge, the first thing I asked Mike Lanci was what we'd be paying for. He took out a piece of paper, wrote it all down, and was absolutely straightforward. He even delivered our car to the house when it got too late for us to stay at the dealership to finish our purchase that evening, rather than make us come back the next day.. Excellent service, start to finish. We got exactly what we wanted at a very good price. More
Mike Lanci made my car buying experience as straightforward and honest as I could ask for. This was honestly the best experience I've ever had buying a used car. There was a little haggling, as straightforward and honest as I could ask for. This was honestly the best experience I've ever had buying a used car. There was a little haggling, as to be expected, but I never felt discomforted, belittled, or taken advantage of. I can't say that about other dealers I visited before this one. Overall my experience was professional and satisfying. They even worked with me to repair some cosmetic defects on the seat and I'm scheduled to revisit for a dent pull. Superb service! More