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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,914 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,914 reviews
March 19, 2021
I have always found the service here professional, straightforward and personable. It’s why we keep returning. Every recommended service and repair is explained and justified, and the team is sufficie straightforward and personable. It’s why we keep returning. Every recommended service and repair is explained and justified, and the team is sufficiently knowledgeable in their craft as to be able to explain it conversationally. I’ve personally seen this many times with other customers. Sarah Slokan is truly superb. More
by WABrooks95
Employees Worked With
Sarah Slokan
March 17, 2021
Always had a good experience. Dave has always been helpful in explaining everything. Hopefully it will say that way. I’ll refer people there. Thanks helpful in explaining everything. Hopefully it will say that way. I’ll refer people there. Thanks More
by Sugarnelz
Employees Worked With
Dave Phelps
March 17, 2021
Micheal did everything he could to make sure i was happy with my vehicle and met my preference. I wasnt rushed or pressured. Great Job with my vehicle and met my preference. I wasnt rushed or pressured. Great Job More
by Pricedorian420
Employees Worked With
Michael Lanci, Jared Herbert
March 16, 2021
The customer service shown to me at Heritage Chrysler The customer service shown to me at Heritage Chrysler Dodge Jeep Ram Parkville and by Dave Phelps was exceptional!! I don't mind driving the extra mi The customer service shown to me at Heritage Chrysler Dodge Jeep Ram Parkville and by Dave Phelps was exceptional!! I don't mind driving the extra miles to have my car service there. More
by Simpkins41
Employees Worked With
Dave Phelps
March 13, 2021
Our salesman was very helpful and knowledgeable. Mr. Jeffrey made sure I had all my needs and wants in this vehicle within my price range. Thank you. Jeffrey made sure I had all my needs and wants in this vehicle within my price range. Thank you. More
by Dana Branford
March 13, 2021
Dealership was very helpful and firm with making sure i pulled off the lot with what i wanted . Took that extra step to get me as many deals as possible and i appreciate that ! Great work ! pulled off the lot with what i wanted . Took that extra step to get me as many deals as possible and i appreciate that ! Great work ! More
by mshaneace
Employees Worked With
Michael Lanci
March 11, 2021
Very polite, outgoing and gets things done quick and the right way. Would def recommend using again or going to see before you go any place else right way. Would def recommend using again or going to see before you go any place else More
by Dobbs1010
Employees Worked With
Michael Lanci, Spencer Buttener, Jared Herbert
March 11, 2021
Mike was great in assisting me in my new purchase, he was very personable, knowledgeable, and resourceful! I appreciate and recommend his service to others! very personable, knowledgeable, and resourceful! I appreciate and recommend his service to others! More
by Asia M
Employees Worked With
Michael Lanci
March 09, 2021
What a fabulous experience with both Brad and Jeremy. It was a stressful day (car broke down on my way there) and they made the purchasing process easy and stress free. Couldn’t recommend them more. was a stressful day (car broke down on my way there) and they made the purchasing process easy and stress free. Couldn’t recommend them more. More
by Jane
March 08, 2021
Jeff was very helpful in helping me out with a great deal. Would definitely recommend him to others. My wife was happy. Thanks Jeffrey W deal. Would definitely recommend him to others. My wife was happy. Thanks Jeffrey W More
by sconie11
Employees Worked With
