Heritage Chrysler Dodge Jeep Ram Parkville

Overall pleased with car and service. Would have been nice to be communicated more often on the status of the car and its production along the way. The wait for the new car was 3 months. Little long fo nice to be communicated more often on the status of the car and its production along the way. The wait for the new car was 3 months. Little long for my taste. Again, pleased with the car. More

Mike Lanci and Bridget Holliday were great to work with. Both were friendly and knowledgeable. Would highly recommend them to others. I’m satisfied with my visit. Both were friendly and knowledgeable. Would highly recommend them to others. I’m satisfied with my visit. More

So direct and straightforward.... I had identified the car I wanted and the price I would pay walking into the store and within 15 minutes had a deal. The collaboration between the salesman (Brian Perry) car I wanted and the price I would pay walking into the store and within 15 minutes had a deal. The collaboration between the salesman (Brian Perry) and the sales manager with me was as clear as two professionals trying to do a deal could want. No BS. The car was prepared and delivered to my office the same day. Fantastic More

Jeff Webber was a pleasure today. Thoughtful. Knowledgeable. Patient. Very customer oriented. He helped identify a Jeep that best aligned with needs and desires. Excellent. Knowledgeable. Patient. Very customer oriented. He helped identify a Jeep that best aligned with needs and desires. Excellent. More

Amazing experience at this dealership. We Will definitely purchase future vehicles from this dealership. Brad and Mike were wonderful to work with at this dealership. definitely purchase future vehicles from this dealership. Brad and Mike were wonderful to work with at this dealership. More

Michael Lanci was my sales rep. His service was amazing! Very personable and helpful. Michael answered all questions my boyfriend and I had. The very next day he followed up with a phone call making sure I Very personable and helpful. Michael answered all questions my boyfriend and I had. The very next day he followed up with a phone call making sure I was happy with my purchase. More

Great experience with everyone I worked with! I went in knowing exactly what I wanted and what I was looking to spend and that made that happen. This is the 2nd Jeep I’ve bought from there and I’d definite knowing exactly what I wanted and what I was looking to spend and that made that happen. This is the 2nd Jeep I’ve bought from there and I’d definitely recommend Heritage or be back myself. More

Easily the best experience I have ever had buying a car. It was great having someone actually on my side during this process. Mike Lanci was great and the whole team was top notch. I would absolutely go b It was great having someone actually on my side during this process. Mike Lanci was great and the whole team was top notch. I would absolutely go back. More

Amazing, friendly Service! Quick and easy. Jeremy helped more than any other dealership we looked into buying a truck from! Highly recommend this location and person! He knew what we wanted, and over achiev more than any other dealership we looked into buying a truck from! Highly recommend this location and person! He knew what we wanted, and over achieved it! More

Not the best car buying experience I've ever had. The salesman was fine, but after I bought a 2020 Ram 2500 I started having problems. First I got a call after I bought the truck that it was under agree salesman was fine, but after I bought a 2020 Ram 2500 I started having problems. First I got a call after I bought the truck that it was under agreement to someone else who returned it after 250 miles. I also bought wheel well liners which they shipped to me. They arrived with one set of 10 screws for one liner. After 5 phone calls I am still short 5 screws. I live in PA so at the time of sale (12/23/20) they told me they could handle PA inspection, registration, title and license plate. We'll it turns out they can't do PA inspection and as of today (3/25/21) I still have no title, registration and a temporary MD plate that expired 2/21/21. I called Penn dot and they informed me that nothing was ever submitted. More