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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I made an appointment for an issue I was having with my vehicle. I took it to Heritage and they took care of my problem plus gave me an oil change very satisfied. Very pleased. And will recommend Heritage. vehicle. I took it to Heritage and they took care of my problem plus gave me an oil change very satisfied. Very pleased. And will recommend Heritage. Thank you More
The dealership was friendly and they made the transaction quick and effortless. Jeremy Cooney was attentive, professional and a pleasure to work with. The dealership gave me the best price and the best finan quick and effortless. Jeremy Cooney was attentive, professional and a pleasure to work with. The dealership gave me the best price and the best financing that they were able to give. More
Sarah was kind, Courteous & professional as was Dave. Service was great and done in a timely manner, vehicle was checked throughly, fluids topped off, job well done! Service was great and done in a timely manner, vehicle was checked throughly, fluids topped off, job well done! More
I had an excellent experience with Heritage Chrysler Dodge Jeep Ram. The Dealer made the process easy and painless for me. My sales associate Brian Perry was professional and very attentive during this Dodge Jeep Ram. The Dealer made the process easy and painless for me. My sales associate Brian Perry was professional and very attentive during this process. He even delivered to car to me which made things a lot easier for me. I would definitely recommend Brian and this Dealer More
Jeff Webber was awesome to work with. He was very knowledgeable and helpful. He found us just what we were looking for. Steve Cho was very easy to work with for the financing. knowledgeable and helpful. He found us just what we were looking for. Steve Cho was very easy to work with for the financing. More
Jenna DiGennaro (Internet Sales) was very pleasant to work with. She was very responsive, answered every question I had and went way above and beyond to find the best way to get transportation to their d work with. She was very responsive, answered every question I had and went way above and beyond to find the best way to get transportation to their dealership. Brian Perry (Sales) worked the numbers with me and was very detailed and helpful. Since I was out in NJ, he provided additional pictures and took specific videos (I requested) to make me comfortable to move forward. Ken Gower (Sales Manager) reached out to me directly to walk me through the numbers and even helped educate me with how the NJ taxes were as it's clearly handled differently than in MD. He was very informative and flexible, which I very much appreciated. Rob Wills (Finance Manager) was very friendly when it came to signing. He drew out my options with plenty of detail and was nothing but pleasant to work with. The Heritage CJDR team was delightful to work with! It was a 7 hour round trip drive, and the deal took only 24 hours from the inquiry to delivery -- They were very respectful of my time. Thanks for the amazing experience from start to finish. More
Everyone who participated in the sale of my car, Thank You! Very nice and professional people: salesman, manager, financier. The best service in my life buying a new car. You! Very nice and professional people: salesman, manager, financier. The best service in my life buying a new car. More
Could not be more pompous. Fought tooth and nail against an item covered by warranty only to be corrected by a subordinate. He shouldn’t be in charge. Heritage Service Managers make me nervous. Owings Mills an item covered by warranty only to be corrected by a subordinate. He shouldn’t be in charge. Heritage Service Managers make me nervous. Owings Mills Service Manager had the same disposition. Must be in the water. 👎🏾 More
I had a great experience on Saturday while looking to purchase a new vehicle . I knew which vehicle I was interested in . Jeremy went to another location to bring vehicle to Parkvilke for me to test dri purchase a new vehicle . I knew which vehicle I was interested in . Jeremy went to another location to bring vehicle to Parkvilke for me to test drive . . He was very accommodating and personable and went out of his way to make sure he answered every question I had . After we finalized the purchase he sent the jeep over to be cleaned up and ready for me to drive home. I would highly recommend Jeremy Cooney . If you’re looking for a Jeep he’s your man. More
I am very satisfied with the service provided to me from the team at Heritage in Parkville used car sales. I am very pleased with my purchase the team at Heritage in Parkville used car sales. I am very pleased with my purchase More