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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.6
1,910 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,910 reviews

April 06, 2021

Jeff Webber was awesome to work with. He was very knowledgeable and helpful. He found us just what we were looking for. Steve Cho was very easy to work with for the financing. More

by Mlsyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cho
Apr 07, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 05, 2021

Jenna DiGennaro (Internet Sales) was very pleasant to work with. She was very responsive, answered every question I had and went way above and beyond to find the best way to get transportation to their d More

by jjose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Wills, Jenna DiGennaro Bull
Apr 06, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

April 05, 2021

I had a great experience on Saturday while looking to purchase a new vehicle . I knew which vehicle I was interested in . Jeremy went to another location to bring vehicle to Parkvilke for me to test dri More

by nena zaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo , Brad Scammell, Steve Cho
Apr 06, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 05, 2021

Everyone who participated in the sale of my car, Thank You! Very nice and professional people: salesman, manager, financier. The best service in my life buying a new car. More

by AlexMet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Tomazos
Apr 06, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 05, 2021

Could not be more pompous. Fought tooth and nail against an item covered by warranty only to be corrected by a subordinate. He shouldn’t be in charge. Heritage Service Managers make me nervous. Owings Mills More

by Bryan Evers
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kurt Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Bryan, thank you for taking the time to speak with our Service Director, Matt Beckmann, regarding your experience at Heritage Chrysler Dodge Jeep RAM Parkville. This is certainly not our way of doing business at any of our Heritage stores and again apologize for any issues that occurred. We were glad to address your concerns as soon as possible. If you have any further questions or future vehicle needs, please contact Matt directly at mbeckmann@mileone.com or 410.663.7270 so we can ensure your next service experience is consistent with the high standards that match our reputation. Again, thank you for your time and valued feedback. We look forward to working with you in the future.

April 02, 2021

I had the pleasure of taking delivery of my 2021 RAM with Jeremy. He was very knowledgeable of the truck and despite all my research was able to educate me on features of my truck i wasn't aware of. There we More

by BmoreEngr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Scammell, Bridgette Holliday
Apr 03, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

I am very satisfied with the service provided to me from the team at Heritage in Parkville used car sales. I am very pleased with my purchase More

by Willdaniels1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lanci, Steve Cho, Jared Herbert, Erick Douglas
Apr 04, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

Best experience ever at a dealership. We reached an agreement on the car I wanted 5 minutes into the showroom. Brian was great. I never felt pushed into anything. They gave me a great value for the car More

by Andy D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridgette Holliday
Apr 05, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 01, 2021

The service I experienced with Heritage was amazing. Everyone was patient and ready to assist with any questions or concerns. I would highly recommend this dealership to anyone looking to purchase a ve More

by Susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci, Steve Cho, Mike Tomazos, Jared Herbert, John Young
Apr 02, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Susan, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks for the recommendation, and have an amazing day!

April 01, 2021

We have bought several cars from Heritage. Brad and Brian have always been great to us! Very responsive and they work hard for their customers to ensure they are getting the best deal! More

by jmill012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Scammell, Mike Tomazos
Apr 02, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help! Have a great day.

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