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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,910 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,910 reviews
April 22, 2021
Brian did a great job with explaining all information relative to the vehicle. He made the process smooth and easy. thank you. I will send my friends for future purchases relative to the vehicle. He made the process smooth and easy. thank you. I will send my friends for future purchases More
by dgreen908
April 21, 2021
After going to the wrong lot, mike helped me make an awesome deal on a dream Durango. He even delivered it personally the next day! awesome deal on a dream Durango. He even delivered it personally the next day! More
by Todd.anderson29
April 19, 2021
Hassle-free, straightforward pricing, and excellent customer service. Just purchased my third vehicle from them. I highly recommend them to anybody in the market for a new or used vehicle. Can’t go customer service. Just purchased my third vehicle from them. I highly recommend them to anybody in the market for a new or used vehicle. Can’t go wrong with them. More
by Happy buyer
April 19, 2021
Our salesman Jeremy went above and beyond to make our buying process and enjoyable experience. I never felt rushed or pressured, and every question was answered in knowledgeable and professional manner. buying process and enjoyable experience. I never felt rushed or pressured, and every question was answered in knowledgeable and professional manner. I was very impressed and thankful for such a thorough walkthrough of my new Ram 1500. All of the customer service I experienced was impressive, The entire team should be commended. I will definitely be a returning customer! More
by jd0931
April 16, 2021
Brian Perry took the best possible care of me during my time at Heritage. Not only was he very friendly, he was incredibly knowledgable about all things cars. He assisted me through the entire process and time at Heritage. Not only was he very friendly, he was incredibly knowledgable about all things cars. He assisted me through the entire process and made me feel very comfortable. I highly recommend going to him for all your car needs! More
by Emily
April 15, 2021
It was a pleasure great service! I would recommend you all to all my friends, I was impressed with the friendly service,There is nothing else to say, but that Heritage is for real. all to all my friends, I was impressed with the friendly service,There is nothing else to say, but that Heritage is for real. More
by ad4577512
Employees Worked With
Michael Lanci, Tasha Brooks, Scott Cho
April 15, 2021
Heritage listened to my concerns about my trade in, pricing on the new vehicle, and helped me with a time crunch I had for finishing. pricing on the new vehicle, and helped me with a time crunch I had for finishing. More
by trvsfrantz3
Employees Worked With
April 14, 2021
As usual Jeff Webber did a terrific job!Found the As usual Jeff Webber did a terrific job! Found the vehicle I wanted quickly! I look forward to working with the team on my next Jeep! As usual Jeff Webber did a terrific job! Found the vehicle I wanted quickly! I look forward to working with the team on my next Jeep! More
by Brianharrington65
Employees Worked With
April 13, 2021
I’ve taken my truck to this dealer a few times for warranty work including some work that was out of warranty that they covered for me anyway. My only complaint would be the time the work takes or mor warranty work including some work that was out of warranty that they covered for me anyway. My only complaint would be the time the work takes or more like the time I have to wait to get my vehicle back once the work is complete. But otherwise very friendly and willing to help More
by JKH
Employees Worked With
Dave Phelps
April 13, 2021
Their customer was awesome, Jeremy was great and a very big help! I appreciate him for helping me get the car I wanted. Thank you big help! I appreciate him for helping me get the car I wanted. Thank you More
by Mr3090marcus
