Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,911 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday Closed
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday Closed
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,911 reviews
October 28, 2023
I worked with Brian Perry to get a few different leases in the last few years and he has been just fantastic - smart, efficient, practical and helpful!Highly recommended! in the last few years and he has been just fantastic - smart, efficient, practical and helpful!Highly recommended! More
by Vincent
Employees Worked With
September 28, 2023
The staff was very friendly and helpful. They made the buying process very easy and straight forward. Thanks again. They made the buying process very easy and straight forward. Thanks again. More
by paul.dimperio
Employees Worked With
September 28, 2023
Bought my 2023 jeep compass new from heritage in June, and had a great experience. Decided to come back to the same dealership for my first oil change/tire rotation, and I’m glad I did. Between other loca and had a great experience. Decided to come back to the same dealership for my first oil change/tire rotation, and I’m glad I did. Between other local Jeep dealerships putting in a cheaper oil than I paid for, to not doing a tire rotation I paid for (and denying it) I was looking for a new place to go. My service advisor David Phelps was extremely polite and professional and took care of all of my needs. More
by EMTBREID
Employees Worked With
David Phelps
September 22, 2023
I never made it into the dealership, but I have been harassed by Precious several times. I looked at a vehicle online several months ago and have since asked 3 times for her to take my name off of he harassed by Precious several times. I looked at a vehicle online several months ago and have since asked 3 times for her to take my name off of her call list- as I am no longer in the market. I most recently asked last week while on vacation in Europe, and not only did she say that she would take me off the list, but just the opposite happened and she started calling more frequently. I finally had to write an email to the manager to get it to stop- he says I’m off the list but that was a half hour ago so we will see what happens. I can’t personally knock the dealership itself because I don’t have any first hand experience, but I would highly encourage everyone to avoid doing business with Precious because she won’t stop harassing you- even after you ask! More
by Captcore
Employees Worked With
Brad Scammell, Precious Asimole
September 16, 2023
I couldn't find a dealership with allocation for the trim that I wanted my Challenger in until I happened upon these guys. Brian Perry was excellent and kept me in the know as my car was being built, he even that I wanted my Challenger in until I happened upon these guys. Brian Perry was excellent and kept me in the know as my car was being built, he even delivered it! More
by emailjerehere91
September 16, 2023
Purchased a 2024 Ram and had a great experience. No nonsense, no games. Our sales consultant Jeffrey Webber was honest and professional. It was a pleasure doing business with him. No nonsense, no games. Our sales consultant Jeffrey Webber was honest and professional. It was a pleasure doing business with him. More
by Gape
Employees Worked With
September 12, 2023
Purchased a few vehicles over the years with Mike's help. One was a factory order he helped me through. All were incredible experiences. He helped me get exactly what I wanted and I was thrilled with the One was a factory order he helped me through. All were incredible experiences. He helped me get exactly what I wanted and I was thrilled with the price I paid each time. No pushiness, only helpfulness. I would absolutely recommend working with Mike, especially if you are looking at Jeeps :) More
by Ken
Employees Worked With
September 05, 2023
Very friendly sales staff. They took the time to help me understand the process. Brian Perry was the BEST! They took the time to help me understand the process. Brian Perry was the BEST! More
by isismarie
September 04, 2023
I have bought multiple cars and absolutely love this dealership. Everyone is very friendly, efficient and get the job done. Highly recommend this dealership. dealership. Everyone is very friendly, efficient and get the job done. Highly recommend this dealership. More
by Denise
September 01, 2023
What a great experience with buying my durango from Brian Perry at heritage in parkville Brian went off his way for us getting the durango from PA for us . I can't say enough about brian and the staff Brian Perry at heritage in parkville Brian went off his way for us getting the durango from PA for us . I can't say enough about brian and the staff .if you want to have good experience when buying a vehicle go see Brian Perry at heritage in parkville. More
by Gtjmopar
Employees Worked With
