Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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The staff was very friendly and helpful. They made the buying process very easy and straight forward. Thanks again. They made the buying process very easy and straight forward. Thanks again. More
Bought my 2023 jeep compass new from heritage in June, and had a great experience. Decided to come back to the same dealership for my first oil change/tire rotation, and I’m glad I did. Between other loca and had a great experience. Decided to come back to the same dealership for my first oil change/tire rotation, and I’m glad I did. Between other local Jeep dealerships putting in a cheaper oil than I paid for, to not doing a tire rotation I paid for (and denying it) I was looking for a new place to go. My service advisor David Phelps was extremely polite and professional and took care of all of my needs. More
I never made it into the dealership, but I have been harassed by Precious several times. I looked at a vehicle online several months ago and have since asked 3 times for her to take my name off of he harassed by Precious several times. I looked at a vehicle online several months ago and have since asked 3 times for her to take my name off of her call list- as I am no longer in the market. I most recently asked last week while on vacation in Europe, and not only did she say that she would take me off the list, but just the opposite happened and she started calling more frequently. I finally had to write an email to the manager to get it to stop- he says I’m off the list but that was a half hour ago so we will see what happens. I can’t personally knock the dealership itself because I don’t have any first hand experience, but I would highly encourage everyone to avoid doing business with Precious because she won’t stop harassing you- even after you ask! More
I couldn't find a dealership with allocation for the trim that I wanted my Challenger in until I happened upon these guys. Brian Perry was excellent and kept me in the know as my car was being built, he even that I wanted my Challenger in until I happened upon these guys. Brian Perry was excellent and kept me in the know as my car was being built, he even delivered it! More
Purchased a 2024 Ram and had a great experience. No nonsense, no games. Our sales consultant Jeffrey Webber was honest and professional. It was a pleasure doing business with him. No nonsense, no games. Our sales consultant Jeffrey Webber was honest and professional. It was a pleasure doing business with him. More
Purchased a few vehicles over the years with Mike's help. One was a factory order he helped me through. All were incredible experiences. He helped me get exactly what I wanted and I was thrilled with the One was a factory order he helped me through. All were incredible experiences. He helped me get exactly what I wanted and I was thrilled with the price I paid each time. No pushiness, only helpfulness. I would absolutely recommend working with Mike, especially if you are looking at Jeeps :) More
Very friendly sales staff. They took the time to help me understand the process. Brian Perry was the BEST! They took the time to help me understand the process. Brian Perry was the BEST! More
I have bought multiple cars and absolutely love this dealership. Everyone is very friendly, efficient and get the job done. Highly recommend this dealership. dealership. Everyone is very friendly, efficient and get the job done. Highly recommend this dealership. More
What a great experience with buying my durango from Brian Perry at heritage in parkville Brian went off his way for us getting the durango from PA for us . I can't say enough about brian and the staff Brian Perry at heritage in parkville Brian went off his way for us getting the durango from PA for us . I can't say enough about brian and the staff .if you want to have good experience when buying a vehicle go see Brian Perry at heritage in parkville. More
Great experience! Was in the market for several months finding my new truck. Was shopping remotely and Parkville Heritage was 1 out of at least 12 dealerships I co Was in the market for several months finding my new truck. Was shopping remotely and Parkville Heritage was 1 out of at least 12 dealerships I contacted. The professionalism and great price easily beat out the competition. I worked with Jeremy and Ethan specifically to place a factory order since I didn’t want to compromise on buying just anything. They made sure to get me the exact truck I wanted at a great price. I greatly appreciated the transparency! They didn’t play any games other dealerships are notorious for. They made the whole process very easy. I emailed my build, negotiated a deal, submitted my deposit, and signed preliminary paperwork remotely. Jermey and Ethan were always accessible and I received constant updates on my vehicle status. The build only took about 5 weeks and I received a video from Jermey the morning it arrived off the truck. Once actually going into the dealership, I met a few other employees. Everyone there were extremely friendly and easy to work with. Anyone in the market for a new vehicle should definitely consider Heritage CDJR Parkville. It’s a great team working there, especially Jermey and Ethan. I know this is a lengthy review but I wanted to give them the credit they deserve. More