Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I recently purchased a Jeep Renegade and my experience was great! No complaints here! My sales rep was Ray West and he made the entire process seamless. Great sales rep and great dealership! was great! No complaints here! My sales rep was Ray West and he made the entire process seamless. Great sales rep and great dealership! More
I could not meet up with him because I got sick and was in the hospital but they are good very good dealership when I get better I'm going back to pressure the car from it it was very nice and pleasant see in the hospital but they are good very good dealership when I get better I'm going back to pressure the car from it it was very nice and pleasant seems to me that good peoples out there and I live in DC so you know what that means More
I worked with Brian Perry to get a few different leases in the last few years and he has been just fantastic - smart, efficient, practical and helpful!Highly recommended! in the last few years and he has been just fantastic - smart, efficient, practical and helpful!Highly recommended! More
Bought my 2023 jeep compass new from heritage in June, and had a great experience. Decided to come back to the same dealership for my first oil change/tire rotation, and I’m glad I did. Between other loca and had a great experience. Decided to come back to the same dealership for my first oil change/tire rotation, and I’m glad I did. Between other local Jeep dealerships putting in a cheaper oil than I paid for, to not doing a tire rotation I paid for (and denying it) I was looking for a new place to go. My service advisor David Phelps was extremely polite and professional and took care of all of my needs. More
The staff was very friendly and helpful. They made the buying process very easy and straight forward. Thanks again. They made the buying process very easy and straight forward. Thanks again. More
I never made it into the dealership, but I have been harassed by Precious several times. I looked at a vehicle online several months ago and have since asked 3 times for her to take my name off of he harassed by Precious several times. I looked at a vehicle online several months ago and have since asked 3 times for her to take my name off of her call list- as I am no longer in the market. I most recently asked last week while on vacation in Europe, and not only did she say that she would take me off the list, but just the opposite happened and she started calling more frequently. I finally had to write an email to the manager to get it to stop- he says I’m off the list but that was a half hour ago so we will see what happens. I can’t personally knock the dealership itself because I don’t have any first hand experience, but I would highly encourage everyone to avoid doing business with Precious because she won’t stop harassing you- even after you ask! More
I couldn't find a dealership with allocation for the trim that I wanted my Challenger in until I happened upon these guys. Brian Perry was excellent and kept me in the know as my car was being built, he even that I wanted my Challenger in until I happened upon these guys. Brian Perry was excellent and kept me in the know as my car was being built, he even delivered it! More
Purchased a 2024 Ram and had a great experience. No nonsense, no games. Our sales consultant Jeffrey Webber was honest and professional. It was a pleasure doing business with him. No nonsense, no games. Our sales consultant Jeffrey Webber was honest and professional. It was a pleasure doing business with him. More
Purchased a few vehicles over the years with Mike's help. One was a factory order he helped me through. All were incredible experiences. He helped me get exactly what I wanted and I was thrilled with the One was a factory order he helped me through. All were incredible experiences. He helped me get exactly what I wanted and I was thrilled with the price I paid each time. No pushiness, only helpfulness. I would absolutely recommend working with Mike, especially if you are looking at Jeeps :) More
Very friendly sales staff. They took the time to help me understand the process. Brian Perry was the BEST! They took the time to help me understand the process. Brian Perry was the BEST! More