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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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When I first purchased my vehicle I remember David Phelps, as being the most genuine person that day up to present. Excellent service! 10 rating. Phelps, as being the most genuine person that day up to present. Excellent service! 10 rating. More
All past dealings have been great. This tiime the service writer, Doug, was argumentative and made me want to either go somewhere else our drag him outside. I was there for a replacement drag link recall fi writer, Doug, was argumentative and made me want to either go somewhere else our drag him outside. I was there for a replacement drag link recall fix that was set up by RamCares. I was told that everything was covered and would be fixed correctly and not welded. This guy kept telling me he never heard of such a thing and I would have to pay. He ever told me that no one stands behind their products any more. The next day I received an update that everything was corrected and the alignment was scheduled. On pickup there was no charge and an apology by a different service writer for the hassle I endured dropping off. With the price of a new truck, you would think everyone there would treat customers like their paychecks depend on you. I will go back just because of the second guy apologising for the actions of the first. More
My experience with Heritage dearlership was great working with Mr. Michael was Great he was very patient caring and knowledgeable it made my experience very pleasant.I felt very comfortable driving even thou with Mr. Michael was Great he was very patient caring and knowledgeable it made my experience very pleasant.I felt very comfortable driving even though this was my first time driving a Jeep that I ended up purchasing. I would definitely come again. More
As usual, Dave Phelps and the rest of the team at Heritage took good care of me and my car. Never a problem with the service I’ve received from Heritage and that keeps me coming back. Thank you. Heritage took good care of me and my car. Never a problem with the service I’ve received from Heritage and that keeps me coming back. Thank you. More
The service department didn’t solve my problem. My car was there because the @ (A) was malfunctioning. This service department had no idea how to solve the issue. was there because the @ (A) was malfunctioning. This service department had no idea how to solve the issue. More
worked with Mike Lanci. He was helpful and made the experience enjoyable. Very knowledgeable and trust worthy. Won’t go to anyone else. Highly reccomend! experience enjoyable. Very knowledgeable and trust worthy. Won’t go to anyone else. Highly reccomend! More
Brian Perry was are salesman who was a pleasure to work with and very knowledgeable. Everyone at the dealership from management down were a pleasure to work with. I would highly recommend Brian and heritag with and very knowledgeable. Everyone at the dealership from management down were a pleasure to work with. I would highly recommend Brian and heritage of Parkville. More
From ordering to completing the sale everything was done professionally with no surprises.Brian Perry kept me informed every step of the way,and was very helpful when I picked up my truck. professionally with no surprises.Brian Perry kept me informed every step of the way,and was very helpful when I picked up my truck. More
Brian Perry knows his product and is patient and trustworthy Because of that I am happy to say I have purchased two cars from him. He is certainly an asset to the dealership Flo trustworthy Because of that I am happy to say I have purchased two cars from him. He is certainly an asset to the dealership Flo More
Best car buying experience I've ever had! Highly recommend! Mike Lanci, Steve and Bridgette were awesome! Will be a life long customer. Loving our "new" Jeep 😊 recommend! Mike Lanci, Steve and Bridgette were awesome! Will be a life long customer. Loving our "new" Jeep 😊 More