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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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The customer service was outstanding! They went above and beyond for me! They put me in my dream truck! I can't say enough about the team, I will definitely recommend them to anyone who is looking for a vehi beyond for me! They put me in my dream truck! I can't say enough about the team, I will definitely recommend them to anyone who is looking for a vehicle with a fantastic team. Definitely asked for Mike! This is a gentleman among men and it was fantastic to meet him! More
Very great experience!!! Knowledgeable sales staff , very friendly atmosphere. Everyone was nice and willing to take the time to talk things out and not trying to rush me out the door . Covering everything t friendly atmosphere. Everyone was nice and willing to take the time to talk things out and not trying to rush me out the door . Covering everything that I wanted to and helping me with all questions I had . More
Our salesman Brian Perry was recommended by a friend. We know why. Dealing with him was a very pleasurable experience. Will recommend him to othets. know why. Dealing with him was a very pleasurable experience. Will recommend him to othets. More
Jeremy was a great salesman. Was very helpful and had me out the door in my new Jeep in no time. I will be recommending people to Jeremy for all future car purchases! out the door in my new Jeep in no time. I will be recommending people to Jeremy for all future car purchases! More
I called this dealer in search of a vehicle that I was interested in. I spoke with Jeff who confirmed they had the vehicle at the dealership and asked if I wanted to stop by and check it out. Jeff was ver interested in. I spoke with Jeff who confirmed they had the vehicle at the dealership and asked if I wanted to stop by and check it out. Jeff was very professional and scheduled a time for me to come out and check the vehicle out. I also received a follow up call confirming my appointment and the vehicle I was coming to see. I appreciate the confirmation. I was running late for my appointment and spike with Jeff. When I arrived Jeff showed me the vehicle and we proceeded to move forward with the process. I drove over an hour to get to this dealership. I can honestly say this was the best vehicle buying experience I have ever had. Everyone here had positive attitudes including the GM, sales associates, managers and financing specialist. I look forward to purchasing more vehicles with them and dealing with the exceptional people that work there. More
Brian Perry my dude. Couldn’t be happier. Thank you! I was to purchase a Jeep from Jones Junction but the price, selection, and service at Heritage was far superior. was to purchase a Jeep from Jones Junction but the price, selection, and service at Heritage was far superior. More
This was a great experience. Jeremy Cooney extremely knowledgeable about the inventory and sales process. It made the buying process very efficient. A great experience! knowledgeable about the inventory and sales process. It made the buying process very efficient. A great experience! More
Worst experience ever trying to buy a car. Very disrespectful sales staff and management. They did not want to negotiate and had a take it or leave it attitude. Did not seem to care when we walked disrespectful sales staff and management. They did not want to negotiate and had a take it or leave it attitude. Did not seem to care when we walked out. Some manager called after the fact but offered no help. More
Bought new brakes and rotors all 4. After leaving grinding right front pins grinding into rotor , had to put new rotor and pad. No charge, no apology grinding right front pins grinding into rotor , had to put new rotor and pad. No charge, no apology More