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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,910 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,910 reviews
June 23, 2021
Brian made it so easy for me as a first time car buyer and walked me through every step. He was very kind and patient. The dealership was amazing and I would definitely recommend them to anyone buying a c and walked me through every step. He was very kind and patient. The dealership was amazing and I would definitely recommend them to anyone buying a car. More
by scarlettdowling
June 22, 2021
Jeff was amazing it was like I was buying a car from a freind very easy process cant say enough about Jeff and ken freind very easy process cant say enough about Jeff and ken More
by thomascanolestom
June 18, 2021
Service advisor Dave called when parts came in to schedule appointment. Told me how long it would take. Work completed satisfactory within the time I was told. Whole process was easy schedule appointment. Told me how long it would take. Work completed satisfactory within the time I was told. Whole process was easy More
by mwajer48
Employees Worked With
Dave Phelps
June 16, 2021
I couldn’t be happier working with Jeremy to get my new car. He was extremely professional and went over everything I needed to know. car. He was extremely professional and went over everything I needed to know. More
by Jnice0811
June 07, 2021
Jeremy helped us when we were thrown into his lap on a Saturday. Friendly, personable, helpful Would recommend looking forward to working together in the future Saturday. Friendly, personable, helpful Would recommend looking forward to working together in the future More
by berryfolks
Employees Worked With
June 05, 2021
Clean environment, nice staff. Pleased with every step of the process. Mike was the best and made sure I was satisfied and okay the whole way through. the process. Mike was the best and made sure I was satisfied and okay the whole way through. More
by bikhaelmailey
Employees Worked With
Michael Lanci, Steve Cho, Scott Cho
June 05, 2021
So patient and so informative. I had no idea what I wanted or what I could afford but he made my car buying experience a breeze! Thanks Nick! wanted or what I could afford but he made my car buying experience a breeze! Thanks Nick! More
by Btiffany26
Employees Worked With
Nik Bratton, Mike Tomazos, Erick Douglas
June 04, 2021
The salesman knew how much I wanted to spend, they insisted I come in and run my credit. My credit is 780+ I told them I wasn’t interested in running it unless they could guarantee the price we discus insisted I come in and run my credit. My credit is 780+ I told them I wasn’t interested in running it unless they could guarantee the price we discussed. They assured me they could make the deal, however once I drove a hour ran my credit they were 4K over the price we spoke about. Extremely dishonest salesman, after purchasing 5 vehicles from Heritage I’m done this was the final straw. More
by Pj1096j
Employees Worked With
Michael Lanci
June 03, 2021
My salesman Jeff Webber was very helpful.. positive..great attitude..so stop by and ask for Jeff . He will do everything he can to make a deal positive..great attitude..so stop by and ask for Jeff . He will do everything he can to make a deal More
by navyarmymom
Employees Worked With
June 01, 2021
Excellent customer service and willing to get a fair trade value for trade in options! Ask for Jeff Webber when you arrive and you will have a great sales experience! trade value for trade in options! Ask for Jeff Webber when you arrive and you will have a great sales experience! More
by Brach
