Heritage Chrysler Dodge Jeep Ram Parkville

We have always bought our vehicles through this dealership. Our experience with Jeffrey was great. He was welcoming and there was no pressure to buy. It felt like he was advocating for us. dealership. Our experience with Jeffrey was great. He was welcoming and there was no pressure to buy. It felt like he was advocating for us. More

So extremely helpful! Was able to get to the price point I needed. The entire staff helped pick me out the car of my dreams! I needed. The entire staff helped pick me out the car of my dreams! More

Jeremy was the most Amazing Sales Rep. He is professional, knowledgeable and hardworking. He knew the car we wanted and made sure he found it for us in the right price range. This was the BES professional, knowledgeable and hardworking. He knew the car we wanted and made sure he found it for us in the right price range. This was the BEST car buying process we have ever experienced. The entire process was quick and easy. Jeremy is our Sales Rep for Life. More

Mike Lanci is the epitome of what a salesperson should be. He is personable, knows his stuff, and he looks out for me, and has helped me immensely be. He is personable, knows his stuff, and he looks out for me, and has helped me immensely More

Jeremy was great to work with! I contacted several different dealerships, but Jeremy was so great to work with, I drove 33 miles from home to do business with Heritage Jeep. It was excellent from begi different dealerships, but Jeremy was so great to work with, I drove 33 miles from home to do business with Heritage Jeep. It was excellent from beginning to end. More

Well managed dealership.The sales rep, Jeff Webber and Well managed dealership. The sales rep, Jeff Webber and finance manager were exceptional. Would definitely recommend this dealership to my family an Well managed dealership. The sales rep, Jeff Webber and finance manager were exceptional. Would definitely recommend this dealership to my family and friends. More

I had a great experience working with Michael. He walked me through the whole buying process, he even stayed late on a Saturday evening until I completed all my paperwork. And he helped me obtain a lower r me through the whole buying process, he even stayed late on a Saturday evening until I completed all my paperwork. And he helped me obtain a lower rate for my financing than I expected. I would highly recommend Michael for your car buying experience. More

Deceptive dealership service department. I delayed aim writing this review because I do not like bashing people. It has however been bothering me so I must leave a comment. I brought my vehicle in to the writing this review because I do not like bashing people. It has however been bothering me so I must leave a comment. I brought my vehicle in to the service department a couple months back for a warranty repair. There was little to no communication from the service department, they originally did not want to address my warranty issue, and they tried to sell me something I did not need. I was told I needed a new tire and it would be $237. I told him no thank you I’ll take care of it myself and assumed they were being honest. Well here we are just over two months later and I still have not put any air in a tire that had a slow leak next to the sidewall that could not be repaired. It makes me sick the deception this service departments exhibited. This is an issue where there is performance-based bonuses in the service department. More

Hands down this dealership was one of the best I've ever been to. They will treat you respectfully, kindly, as if you were there only customer ever. However, once the sale is complete, do not expect to rece been to. They will treat you respectfully, kindly, as if you were there only customer ever. However, once the sale is complete, do not expect to receive that same customer service. I had a few questions after I purchased my vehicle and all I got was passed around like a hot potato. I could not get not one person to answer my questions. They made it very clear by ignoring my emails and phone calls that they wanted no parts of me. More

My wife and I had a great experience working with Heritage Chrysler Dodge Jeep Ram . Brian was very informative and answered all our questions we had. Heritage Chrysler Dodge Jeep Ram . Brian was very informative and answered all our questions we had. More