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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Michael Lanci and Heritage finance team did a great job assisting with me the car buying process. This was my second car purchase and I love my Jeep Grand Cherokee. With that being said, I’m never leaving assisting with me the car buying process. This was my second car purchase and I love my Jeep Grand Cherokee. With that being said, I’m never leaving Jeep More
Dealership was clean, readily available amenities, and clean restrooms. Employees were plentiful and attentive, making sure I was acknowledged within milliseconds of walking in the door clean restrooms. Employees were plentiful and attentive, making sure I was acknowledged within milliseconds of walking in the door More
Jeremy couldn’t have been nicer or more helpful - he answered questions I didn’t even know I had and has checked in a couple times to make sure we didn’t have any additional questions and to see how we answered questions I didn’t even know I had and has checked in a couple times to make sure we didn’t have any additional questions and to see how we were doing. More
Jeremy and his colleagues at Heritage Dodge truly went above and beyond to make my deal happen. I buy a lot of vehicles and the level of service and dedication he displayed are unmatched. above and beyond to make my deal happen. I buy a lot of vehicles and the level of service and dedication he displayed are unmatched. More
Ii has been a pleasure working with Dave for years on my Jeep. He knows exactly what has to be done and explains the options available in detail. Dave will go out of his way to make sure you are completely Jeep. He knows exactly what has to be done and explains the options available in detail. Dave will go out of his way to make sure you are completely satisfied. More
After dealing with 2 other not-so-great dealerships over the course of 6 months in an attempt to factory order a vehicle, I ended up stepping away from both and going to Dealer Rater to find a better option the course of 6 months in an attempt to factory order a vehicle, I ended up stepping away from both and going to Dealer Rater to find a better option. Heritage was the highest rated dealer in a 30 minute radius from me. My salesman during my time here was Jeff Webber. From my first phone call inquiry with Jeff to taking the keys to my new vehicle, he and the rest of the guys and gals at Heritage were an absolute pleasure to work with. After taking care of my order, Jeff was in constant communication with me during the unpredictable factory build process. When the time came to take delivery, he encouraged me to shop around for rates on an auto insurance policy. Being that I’d been with the same insurance company for over 5 years, I was reluctant to do so. I was satisfied with my rate and coverage, but Jeff was persistent. To my surprise, doing so via Dealer Policy saved me just under $50/month on my insurance. I was also offered a great price for my trade-in which made the deal even easier to make. Thanks again for everything Jeff. Thanks Heritage! I’m absolutely in love with my new car! Highly highly recommend doing business with these guys. More
I had a stellar experience. The original Jeep I wanted sold before I could buy it but Nicholas customer ordered my dream Wrangler for me and it was delivered in record time. My family has always bought th sold before I could buy it but Nicholas customer ordered my dream Wrangler for me and it was delivered in record time. My family has always bought their cars from here and I will do so as well! More
It was a genuine pleasure working with Michael Lanci our sales POC for this purchase. I would recommend working with Mr. Lanci to all interested in purchasing a vehicle - he knows his stuff! sales POC for this purchase. I would recommend working with Mr. Lanci to all interested in purchasing a vehicle - he knows his stuff! More