Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Jeremy and his colleagues at Heritage Dodge truly went above and beyond to make my deal happen. I buy a lot of vehicles and the level of service and dedication he displayed are unmatched. above and beyond to make my deal happen. I buy a lot of vehicles and the level of service and dedication he displayed are unmatched. More
Ii has been a pleasure working with Dave for years on my Jeep. He knows exactly what has to be done and explains the options available in detail. Dave will go out of his way to make sure you are completely Jeep. He knows exactly what has to be done and explains the options available in detail. Dave will go out of his way to make sure you are completely satisfied. More
After dealing with 2 other not-so-great dealerships over the course of 6 months in an attempt to factory order a vehicle, I ended up stepping away from both and going to Dealer Rater to find a better option the course of 6 months in an attempt to factory order a vehicle, I ended up stepping away from both and going to Dealer Rater to find a better option. Heritage was the highest rated dealer in a 30 minute radius from me. My salesman during my time here was Jeff Webber. From my first phone call inquiry with Jeff to taking the keys to my new vehicle, he and the rest of the guys and gals at Heritage were an absolute pleasure to work with. After taking care of my order, Jeff was in constant communication with me during the unpredictable factory build process. When the time came to take delivery, he encouraged me to shop around for rates on an auto insurance policy. Being that I’d been with the same insurance company for over 5 years, I was reluctant to do so. I was satisfied with my rate and coverage, but Jeff was persistent. To my surprise, doing so via Dealer Policy saved me just under $50/month on my insurance. I was also offered a great price for my trade-in which made the deal even easier to make. Thanks again for everything Jeff. Thanks Heritage! I’m absolutely in love with my new car! Highly highly recommend doing business with these guys. More
I had a stellar experience. The original Jeep I wanted sold before I could buy it but Nicholas customer ordered my dream Wrangler for me and it was delivered in record time. My family has always bought th sold before I could buy it but Nicholas customer ordered my dream Wrangler for me and it was delivered in record time. My family has always bought their cars from here and I will do so as well! More
It was a genuine pleasure working with Michael Lanci our sales POC for this purchase. I would recommend working with Mr. Lanci to all interested in purchasing a vehicle - he knows his stuff! sales POC for this purchase. I would recommend working with Mr. Lanci to all interested in purchasing a vehicle - he knows his stuff! More
Mike Lanci was amazing to work with! I appreciate everything Mike, Brad and Jared did to help me get my dream car! The process was very straight forward with no surprises. I would highly recommend Mi everything Mike, Brad and Jared did to help me get my dream car! The process was very straight forward with no surprises. I would highly recommend Mike @ heritage for all your car buying needs! More
Very nice Experience, Michael Lanci was the consultant who assisted me and my wife. Very Knowledgeable and very informative, Overall we are extremely happy with the experience. who assisted me and my wife. Very Knowledgeable and very informative, Overall we are extremely happy with the experience. More
The dealership was clean and well staffed. The manager and sales staff were patient and knowledgeable. No pressure to buy. The staff worked with me to find the right car. I worked with Mike Lanci who was and sales staff were patient and knowledgeable. No pressure to buy. The staff worked with me to find the right car. I worked with Mike Lanci who was #amazing. He answered ALL of my questions and ALL of my brother's questions. We left after our first visit because I was not ready to purchase. I went back the next day and worked with Mike to find my car. He then worked with the sales manager to work with my budget. Everyone was professional and took time to explain everything. I would reccomend Mike and Heritage to friends and family. More
I have never had a dealership go out of their way as much as the team at Heritage. The situation was very stressful for me and EVERYONE made the process go so smooth. (Jeremy, Mike, Jared & Steve) All of t as the team at Heritage. The situation was very stressful for me and EVERYONE made the process go so smooth. (Jeremy, Mike, Jared & Steve) All of them went OVER & ABOVE) Very classy operation and I promise you I will be referring people to Heritage. Thank YOU all again for everything ***** GOD BLESS Mark S. Walker More