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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.6
1,910 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,910 reviews

August 26, 2021

Jeremy and his colleagues at Heritage Dodge truly went above and beyond to make my deal happen. I buy a lot of vehicles and the level of service and dedication he displayed are unmatched. More

by Kgriffin11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 25, 2021

This was a great experience, compared to other dealerships I've been too. Staff was super friendly and very helpful. More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Redman, Bridgette Holliday
Aug 31, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi James, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 24, 2021

Ii has been a pleasure working with Dave for years on my Jeep. He knows exactly what has to be done and explains the options available in detail. Dave will go out of his way to make sure you are completely More

by Robert Meloni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Phelps
Aug 26, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thank you for your kind review; we are happy to pass along your comments to Dave here at Heritage Chrysler Dodge Jeep RAM Parkville! We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2021

After dealing with 2 other not-so-great dealerships over the course of 6 months in an attempt to factory order a vehicle, I ended up stepping away from both and going to Dealer Rater to find a better option More

by jaydaschmidt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Young , Khaliq Thomas
Aug 24, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Parkville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

August 19, 2021

I had a stellar experience. The original Jeep I wanted sold before I could buy it but Nicholas customer ordered my dream Wrangler for me and it was delivered in record time. My family has always bought th More

by jennifervukov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Bratton, John Young
Aug 20, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Have a great day.

August 17, 2021

It was a genuine pleasure working with Michael Lanci our sales POC for this purchase. I would recommend working with Mr. Lanci to all interested in purchasing a vehicle - he knows his stuff! More

by amaderi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci, Khaliq Thomas
Aug 20, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Amaderi, thanks for your great review, and for giving our dealership such a high star rating! Thanks for the recommendation, and have an amazing day!

August 16, 2021

Mike Lanci was amazing to work with! I appreciate everything Mike, Brad and Jared did to help me get my dream car! The process was very straight forward with no surprises. I would highly recommend Mi More

by Vinny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci, Brad Scammell, Jared Herbert
Aug 17, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Vinny, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 14, 2021

Very nice Experience, Michael Lanci was the consultant who assisted me and my wife. Very Knowledgeable and very informative, Overall we are extremely happy with the experience. More

by James Aruelo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Aug 17, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi James, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 14, 2021

The dealership was clean and well staffed. The manager and sales staff were patient and knowledgeable. No pressure to buy. The staff worked with me to find the right car. I worked with Mike Lanci who was More

by Pooch925
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci, Jared Herbert, Scott Cho
Aug 17, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 06, 2021

I have never had a dealership go out of their way as much as the team at Heritage. The situation was very stressful for me and EVERYONE made the process go so smooth. (Jeremy, Mike, Jared & Steve) All of t More

by markw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lanci, Jared Herbert, Scott Cho
Aug 08, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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