Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,914 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,914 reviews
November 06, 2021
Michael Lanci made the car buying experience pleasurable. Because of his professionalism and knowledge the process was easy, smooth and seamless. He took the time to pair my daughter's phone to her new car. Because of his professionalism and knowledge the process was easy, smooth and seamless. He took the time to pair my daughter's phone to her new car. More
by mike.gosnell
Employees Worked With
Michael Lanci
October 27, 2021
Michael Lanci was extremely helpful in the purchase of our new used vehicle. Part of the purchase was to have a second key and programed. There were no problems getting the second key and I had no issues our new used vehicle. Part of the purchase was to have a second key and programed. There were no problems getting the second key and I had no issues with the service center as my wheels needed to be balanced. Everything was taken care of in a morning. My overall experience with Heritage Mile One in Parkville has been outstanding. I highly recommend Michael as your salesman. Very knowledgeable and understanding of the situation that we were put in. More
by Ian
Employees Worked With
Michael Lanci
October 24, 2021
After an extreme amount of frustration at several other dealerships, I was ready to give up. Then my wife took me into Heritage and Mike with the dealership made it all about what I wanted, and made it hap dealerships, I was ready to give up. Then my wife took me into Heritage and Mike with the dealership made it all about what I wanted, and made it happen! More
by BCCommand1
Employees Worked With
October 19, 2021
Jeremy Cooney was very helpful, professional and was knowledgeable . He was able to answer every question I had. This is my 3rd Jeep and typically I travel to Heritage Owings Mills but wanted to give th knowledgeable . He was able to answer every question I had. This is my 3rd Jeep and typically I travel to Heritage Owings Mills but wanted to give the Sales Dept at the Parkville location a try! I must say I was not disappointed. From Jeremy (first point of contact) to the Sales Manager to the Finance Manager, everyone was extremely efficient and professional. The entire car buying process was about 3 hours including the test drive. More
by D. Bowie
Employees Worked With
October 07, 2021
Phenominal experience. Gave a phenomenal offer for my old Jeep and found me a hard to find new one. Jeep and found me a hard to find new one. More
by John
Employees Worked With
October 07, 2021
I've now bought two vehicles from Jeremy and I highly recommend getting in touch with him if you are looking to buy. He really does go above and beyond for his customers. Thanks recommend getting in touch with him if you are looking to buy. He really does go above and beyond for his customers. Thanks More
by MikePA
Employees Worked With
October 04, 2021
I came into the dealership and was greeted very professionally. Mr. Jeremy was very helpful and explained everything to me. professionally. Mr. Jeremy was very helpful and explained everything to me. More
by capri
