Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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My salesman, Jeff, was absolutely amazing from the moment I inquired online to our test drive and through the entire process of helping me find my perfect vehicle! Eric was also great with helping me with my I inquired online to our test drive and through the entire process of helping me find my perfect vehicle! Eric was also great with helping me with my trade. Bridgette from finance was so helpful and made the financing experience so enjoyable. I couldn’t have asked for a better experience. Thank you to the wonderful staff at Heritage for an incredible experience! I love my new Durango 😎😎😎 More
Jeff Webber was my salesman. His experience was exceptional I,m complete satisfied. Thanks so much for all your help Gary exceptional I,m complete satisfied. Thanks so much for all your help Gary More
The management and staff at Parkville Jeep are a credit to Mile One Autogroup. Jeff Webber is the hands down best…unbelievable product knowledge, really cares about his customers, a true pro Management was to Mile One Autogroup. Jeff Webber is the hands down best…unbelievable product knowledge, really cares about his customers, a true pro Management was great…I felt like I was dealing with family. Highly competent and professional family, but family nonetheless. Over the top sales experience! More
Made an appointment for an oil change. Arrived on time and was told that I would have to wait 3.5 hours before they would even get to me. What exactly is the purpose of making an appointment? Previously, and was told that I would have to wait 3.5 hours before they would even get to me. What exactly is the purpose of making an appointment? Previously, I had to wait over 4 weeks for a part, only to find out I never needed that part. Service department totally sucks. More
Michael Lanci made the car buying experience pleasurable. Because of his professionalism and knowledge the process was easy, smooth and seamless. He took the time to pair my daughter's phone to her new car. Because of his professionalism and knowledge the process was easy, smooth and seamless. He took the time to pair my daughter's phone to her new car. More
Michael Lanci was extremely helpful in the purchase of our new used vehicle. Part of the purchase was to have a second key and programed. There were no problems getting the second key and I had no issues our new used vehicle. Part of the purchase was to have a second key and programed. There were no problems getting the second key and I had no issues with the service center as my wheels needed to be balanced. Everything was taken care of in a morning. My overall experience with Heritage Mile One in Parkville has been outstanding. I highly recommend Michael as your salesman. Very knowledgeable and understanding of the situation that we were put in. More