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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,914 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,914 reviews
December 03, 2021
My salesman - Jeremy - worked with me efficiently and made it effortless. I called in and inquired about the car, and that same day, I traded in my old wrangler for new one on their lot! Thanks for eve made it effortless. I called in and inquired about the car, and that same day, I traded in my old wrangler for new one on their lot! Thanks for everything Jeremy! More
by C Cummings
Employees Worked With
December 03, 2021
They were quick to get me in, everyone was very kind and accommodating and answered all my questions. accommodating and answered all my questions. More
by carrielombardo617
November 23, 2021
My salesman, Jeff, was absolutely amazing from the moment I inquired online to our test drive and through the entire process of helping me find my perfect vehicle! Eric was also great with helping me with my I inquired online to our test drive and through the entire process of helping me find my perfect vehicle! Eric was also great with helping me with my trade. Bridgette from finance was so helpful and made the financing experience so enjoyable. I couldn’t have asked for a better experience. Thank you to the wonderful staff at Heritage for an incredible experience! I love my new Durango 😎😎😎 More
by Brooke Redmer
November 19, 2021
Jeff Webber was my salesman. His experience was exceptional I,m complete satisfied. Thanks so much for all your help Gary exceptional I,m complete satisfied. Thanks so much for all your help Gary More
by Gcosgrave@comcast.net
Employees Worked With
November 18, 2021
The management and staff at Parkville Jeep are a credit to Mile One Autogroup. Jeff Webber is the hands down best…unbelievable product knowledge, really cares about his customers, a true pro Management was to Mile One Autogroup. Jeff Webber is the hands down best…unbelievable product knowledge, really cares about his customers, a true pro Management was great…I felt like I was dealing with family. Highly competent and professional family, but family nonetheless. Over the top sales experience! More
by auto genius
November 13, 2021
Made an appointment for an oil change. Arrived on time and was told that I would have to wait 3.5 hours before they would even get to me. What exactly is the purpose of making an appointment? Previously, and was told that I would have to wait 3.5 hours before they would even get to me. What exactly is the purpose of making an appointment? Previously, I had to wait over 4 weeks for a part, only to find out I never needed that part. Service department totally sucks. More
by Robert Weiler
Employees Worked With
Sarah Slokan
