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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.6
1,910 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,910 reviews

December 19, 2021

Jeremy was the best. He was thorough in explaining the new features on my my new Jeep. He did not try to push the sale on me. He let me make up my mind if the purchase worked for me. He satisfied my needs More

by patjoan717
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Douglas , Khaliq Thomas
December 14, 2021

Mike was extremely helpful, dedicated to finding a vehicle that I wanted within my price range and was dedicated to help getting me financing I needed. I highly recommend Mike More

by Rkinch1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci, Bridgette Holliday
Dec 15, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

Dec 15, 2021 -

Rkinch1 responded

Thank you so much. Absolutely. I will gladly refer anyone i know looking to you guys. Jared was of great help also but his name wasnt listed but he was able to crunch the number to get me financing for my new vehicle. Thank you to Mike L., briget and jared! Thank you!!! Great team effort.

Feb 16, 2022 -

Rkinch1 responded

Thank you so much to the team i recognized in this review for a seemless process and getting me into the vehicle i love!

December 11, 2021

Top-notch professional car dealership, with excellent customer service. Bradley and Andre are both great! More

by NJ Reviewer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Scammell, Andre (Gerald) Deshields
Dec 13, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 09, 2021

Very happy with my VW Tiguan . Michael made the process very quick and stress free. This is my second vehicle through him. Would highly recommend. More

by jaime.lyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci, Bridgette Holliday
Dec 10, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Jaime, thanks for your great review, and for giving our dealership such a high star rating! We're happy we could help. We hope you continue to choose us for all your automotive needs! Have a great day!

December 08, 2021

My dealer - Jeremy was an amazing salesman and you can definitely tell his experience makes him a professional! More

by Watters.dereck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Douglas
Dec 09, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thanks for your praise and kind comments about Jeremy. We hope you continue to choose us for all your automotive needs! Take care!

December 04, 2021

Both sales associate and finance department worked diligently. Happy With my purchase. No regret . Very pleased More

by Laylam1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Scammell
Dec 07, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Have a great day!

December 03, 2021

My salesman - Jeremy - worked with me efficiently and made it effortless. I called in and inquired about the car, and that same day, I traded in my old wrangler for new one on their lot! Thanks for eve More

by C Cummings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 03, 2021

They were quick to get me in, everyone was very kind and accommodating and answered all my questions. More

by carrielombardo617
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Brilhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison, Michael Lanci, Jared Herbert
Dec 04, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 30, 2021

They know how to make the process short & simple! Best customer service and inventory! The entire team was great! More

by LCK513
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci, Bridgette Holliday
Dec 02, 2021 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we're happy to hear you had such a positive experience with our team! We want all our customers to feel this way when leaving our dealership!

November 27, 2021

They sell a excellent product in the Jeep Brand. Thier sales tactics however are questionable to say the least. More

by creegan2103
Recommend Dealer
No
Employees Worked With
Mike Kydd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Scammell
Nov 29, 2021 -

creegan2103 responded

You lied to me

Nov 29, 2021 -

creegan2103 responded

Brad and Mike flat out lied to me. They said the application was put on car while I was in the F&I office. Then Brad said its ob every car I just pay for the warranty part. Admitt you lied and tried to steal 1,100.00!!! I an extremly upset with you

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