![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,913 reviews
I was very pleased with my shopping experience with Heritage. I test drove a Ram 1500 and was happy to find there was no pressure to buy. Bob and Sally worked together to get me a great price. They wer Heritage. I test drove a Ram 1500 and was happy to find there was no pressure to buy. Bob and Sally worked together to get me a great price. They were upfront and honest from the start.I must say being treated with repect is the biggest factor. I will return in the future when the time comes to buy another vehicle. For now, I am totally enjoying driving my new truck. It's exactly what I was looking for. More
I was looking for a seabring hardtop convertible and with the help of our friend from PA we located one and got a great deal. since it was the last day of the month and last day for the specials we traveled the help of our friend from PA we located one and got a great deal. since it was the last day of the month and last day for the specials we traveled from Pa to buy the car. Brad was great. Jay did his best with the rain and computers crashing. He covered most items. Lorraine worked through all the power surges just to reboot and reenter our information. WE were all getting tired and weary so I guess is the reason we seemed a little rushed at the end. More
I've been a VERY SATISFIED service customer with Heritage, Parkville, since they opened. So when it came time to purchase a new 2011 Jeep Grand Cherokee, I knew I could expect the same quality servi Heritage, Parkville, since they opened. So when it came time to purchase a new 2011 Jeep Grand Cherokee, I knew I could expect the same quality service from the new sales staff. My sales rep, Laron, knows Jeep. He never pressured my purchase in any way and worked to find exactly what I wanted at a Great price. When an inventory search failed up and down the East Coast, he put in an order immediately. To further reduce any wait, after being shipped from Michigan, he personally picked the vehicle up from the rail yard and brought it to the dealership for delivery. I take this opportunity to publicly thank him. The BEST, new car, purchase experience I've ever had. Everyone makes you feel like family! Thanks again to Brad, Service Manager, Laron, Sales rep, Lorraine, Business Manager and Sarah and Richard in Service. More
I had to travel around 50 miles to this dealership, even from out of state. This dealership was wonderful to work with. They are all very freindly and went the extra mile to help me get into the car that I from out of state. This dealership was wonderful to work with. They are all very freindly and went the extra mile to help me get into the car that I wanted. When I was ready to buy they stepped up and went the extra mile. When I am ready to buy another car years down the road. I will be revisiting this dealership again. I have already told me friends about the great experience that I had here. More
Brad Scammell and Nick Brilhart worked diligently to asssure a pleasant and professional experience. They went above and beyond to provide a great deal at a fair price. Most dealerships are pressure sa asssure a pleasant and professional experience. They went above and beyond to provide a great deal at a fair price. Most dealerships are pressure sales; Brad and Nick were more concerned with providing all the necessary information to explain the purchasing/trade-in process. I highly recommend Hertiage and will definitely buy my next vehicle from them. More
I purchased my 2010 Impala from MileOne Heritage on September 24, 2010. Chad was my salesperson. He was EXCELLENT! His love for cars and his knowledge of sales helped me get a great car and a great dea September 24, 2010. Chad was my salesperson. He was EXCELLENT! His love for cars and his knowledge of sales helped me get a great car and a great deal. I am happy! Everyone at MileOne was very helpful and polite. I would recommend Chad and the crew to anyone. Chad is a hard working sufficient employee. This is an asset to the company. Keep up the great work!!!! More
I am a customer who does not have the best of credit,through a string of unfortunate bad luck. The few dealerships I visited prior to Heritage made me feel like a criminial because I had specia credit,through a string of unfortunate bad luck. The few dealerships I visited prior to Heritage made me feel like a criminial because I had special financing needs. Yes, they could get me financed but by that point I had lost interest because of the way I was made to feel. I can honestly say that Avery, nor anyone associated with Heritage or with my transaction made me feel anything less then a valued customer, which I will always be thankful for. More
I would highly recommend this dealership. Bob was very easy to deal with and made me a very reasonable offer on my trade in and the new Dodge Ram. Once the deal was worked online, I met with both Chad and easy to deal with and made me a very reasonable offer on my trade in and the new Dodge Ram. Once the deal was worked online, I met with both Chad and Bob and was in and out of the dealership relatively quickly and with no issues. It was a great experience and the truck was everything I hoped for. More
I went to Heritage Jeep to buy a new Jeep Wrangler. Dealt with a friendly sales associate named Laron who took his time to explain features and pricing for the different models on the lot, as well as other o with a friendly sales associate named Laron who took his time to explain features and pricing for the different models on the lot, as well as other options that could be available. Overall it was pleasant, no-pressure experience. I left with the Jeep I wanted, and never once felt like I was being talked into buying anything I didn't want. I forget the name of the gentleman who helped with the paperwork and financing, but he was EXTREMELY efficient and explained everything very clearly. Made the whole process a lot easier. More
This was the best car buying experience! All of the staff were friendly & knowledgeable. I didn't feel rushed into buying my 2010 Jeep Patriot. Definitely not your stereotypical car salesmen! I would recomme were friendly & knowledgeable. I didn't feel rushed into buying my 2010 Jeep Patriot. Definitely not your stereotypical car salesmen! I would recommend this dealership to anyone looking to buy, and would even be happy to shop here again myself! More