Heritage Chrysler Dodge Jeep Ram Parkville

The most important characters I look for in a salesperson is; knowledge about their product, enthusiasm in the product, the ability to maintain a relaxed, unhurried and friendly atmosphere to negotiate in. T is; knowledge about their product, enthusiasm in the product, the ability to maintain a relaxed, unhurried and friendly atmosphere to negotiate in. These sales people exhibited all. Thank you. More

Web site was superb. Salesman was very informative, did not try to "upsell" me. He understood my needs and selected the best vehicle. MOST IMPORTANT - The next day, when I had decided and was prepared to not try to "upsell" me. He understood my needs and selected the best vehicle. MOST IMPORTANT - The next day, when I had decided and was prepared to buy, the entire process took less than 2hrs. More

From start to finish, the dealership was exceptional. Our sales executive, Sally Vicarini was extremely professional and expeditious in finding my husband the exact 2011 Dodge Ram he wanted. Trust me, t Our sales executive, Sally Vicarini was extremely professional and expeditious in finding my husband the exact 2011 Dodge Ram he wanted. Trust me, that was not an easy accomplishment. Sally has a customer for life. I would highly recommend her and Mile One Heritage Chrylser Dodge Jeep for the savviest consumer. You will not need to shop anywhere else. Also, the Sales Manager, Brad Scammell, was fantastic. Brad knows how to deliver truly great customer service! Once again, I am certain that I found a dealership for life and would highly recommend this team to anyone without hesitation. More

I have purchased, perhaps, as many as twenty five cars and SUVs over the past forty years and my experience with Heritage on 10/30/2010 was among the most pleasant I have ever had. I was looking to trade and SUVs over the past forty years and my experience with Heritage on 10/30/2010 was among the most pleasant I have ever had. I was looking to trade a very nice, but VERY small car on something larger and used. As it turned out, Laron suggested that I take a serious look at the new Dodge Caliber. To make a long story short, I left the dealership with a Caliber Heat fully equipped/no money down/and a payment well within my budget! Laron and, later Arandre in F&I, were most cordial and pleasant to deal with throughout the relatively short time spent buying the car (about 3 hours start to finish). If you are looking for a vehicle do yourself a favor and stop here FIRST. I strongly suspect that it will be your first and last stop. More

I would highly recommend this dealership to anyone. Vince Maranta was very friendly and willing to work with my father and I to provide us with the help that we needed while searching for a new company Vince Maranta was very friendly and willing to work with my father and I to provide us with the help that we needed while searching for a new company vehicle. We found the vehicle we were looking for online and called to see if it was available. Vince answered the phone and searched the lot to find it. By the time we got to the lot, it was sitting out front ready for us to look at. We went there with a set price in our minds and a round about interest rate that we were expecting. The interest rate actually ended up being lower than expected. My father can be a very worrisome, and Vince did a good job reassuring us both that we were making the right purchase. In fact, all the people that helped us there today were very friendly. Me and my brother have both bought our cars from the Mile One Heritage family. This was the third vehicle we have purchased and we've had a positive experience each time. More

I am so impressed with Mike Kydd and Arandre Powell at Heritage Chrysler. The level of professionalism and understanding was unbeatable. Mike went out of his way to make sure I was happy and that my expec Heritage Chrysler. The level of professionalism and understanding was unbeatable. Mike went out of his way to make sure I was happy and that my expectations were met even though I wasn't buying a brand new vehicle. Mike was very caring and friendly to my children as well. I expected to not hear from Mike again but he even called me days later to ensure that I still had a smile on my face and I have to say that I was still smiling. Arandre, the finance person helped me to stay within my budget while giving me the options that were important to me. Everyone in the dealership was warm and friendly and it didn't have the feeling of being the typical dealership, it was more like visiting old friends. More

The process for a new car started one year ago in October. I emailed and made contact with Mike Kydd. As it turned out, we ended up waiting another year. During that time, we were not pressured to October. I emailed and made contact with Mike Kydd. As it turned out, we ended up waiting another year. During that time, we were not pressured to come in and buy immediately. Mike understood where we were. A year passes and we finally get ready to buy. I contact Heritage by email and get into contact with Brad. Due to the nature of my job, email is the best form of communication. I would email a question, or two, or three, and Brad would get right back to me. He answered my endless questions. We went in to test drive a 2010 Town and Country. He reintroduced us to Mike. We went on a test drive, after Mike patiently answered endless questions from my wife. He highlighted the benefits of the vehicle. He was a fountain of information. We left after the test drive, due to the needs of our small children. They were fine with that. Again, no pressure. We touched base by email the next day, setting up a time to sign the papers. Thanks to Arandre, we were out of the signing in 25 minutes. This was great, for we had to whisk our son to soccer practice. Essentially, their customer service met every need and demand we had. They bent over backwards to work with us. Need to communciate by email, they did. Need to arrange a certain time, they did. Need to stagger the paperwork due to kids' schedules, they did. Simply, it was an outstanding trio to deal with. They made us feel as if we were appreciated and that we were important. They are highly recommended. As a matter of fact, I have already told this tale to my colleagues at work. Plus on top of the service, we walked away with a wonderful vehicle. More

Extreamly friendly, Didn't try to push any vehicle on me. Made my payments right where I needed them to be. Price on the car was reasonable for the year and mileage. The sales associate was very kind and pro Made my payments right where I needed them to be. Price on the car was reasonable for the year and mileage. The sales associate was very kind and professional. Every person at the dealership had a smile on their face and a kind word to say. Its hard to find that now a days. I appreciate them helping me, I didn't even have a down payment. Very Very impressed with the entire dealership!!!! :) More

Hello, We worked with Arandre C. Powell in Finance to pay for our new Chrysler Town & Country van and the experience was great! Mr. Powell was very nice and he efficiently processed our payment. He seemed kn for our new Chrysler Town & Country van and the experience was great! Mr. Powell was very nice and he efficiently processed our payment. He seemed knowledgeable and explained everything. I recommend this dealership to anyone! Thanx! More

I would like to thank Mike Kydd and Arondre the business manager. First off Mike, your one kind and wonderful man. Mike listened to all my questions and emails and found me and my wife the right Jeep Patrio manager. First off Mike, your one kind and wonderful man. Mike listened to all my questions and emails and found me and my wife the right Jeep Patriot we was looking for. I would recomend Mike to anyone looking for a new car. Arondre got us the best rate with the bank and listened to all our questions and he had all the answers. Again thank you Mike and Arondre. Todd and Andrea More