Heritage Chrysler Dodge Jeep Ram Parkville

Everyone at this dealership was very knowledgable about their products and inventory. Laron worked very well at getting us into the right vehicle for us at the price we were looking for. Everything was wel their products and inventory. Laron worked very well at getting us into the right vehicle for us at the price we were looking for. Everything was well organized and explained in terms that we could understand. This is a place that I will definately tell my friends about and visit again for future needs. More

Nick and Brad were extremly helpful and courteous. They explained the Town and Country features and benefits well. They stayed in contact with us while we comparison shopped. Ultimately we got the best d explained the Town and Country features and benefits well. They stayed in contact with us while we comparison shopped. Ultimately we got the best deal from Heritage. Nick also drove to a Laurel dealership in order to pick up the color that we liked. We have three kids and had to bring them with us during the paperwork process. Both Nick and Brad were very patient and understanding when we had to take a moment to entertain our children. This is the 2nd vehicle that we have purchased at Heritage and I would highly recommend them. More

I would rate all the people I dealt with a 6 on the scale of 5. I drove down from Finksburg and the drive was worth it. Mike Kidd was a great salesman and if he did not know the answer to my questions he fou of 5. I drove down from Finksburg and the drive was worth it. Mike Kidd was a great salesman and if he did not know the answer to my questions he found out the answers. The entire sales staff was helpful with out being pushing. I have dealt with many other sales persons in my life and I can say I wish they were all like Mike Kidd More

My wife & I were looking for a car for about 3 months. Other dealers tried to put us cars that were not conducive to my families needs. When we met Vincent @ Mile One his service in a word, "OUTSTANDING"! Other dealers tried to put us cars that were not conducive to my families needs. When we met Vincent @ Mile One his service in a word, "OUTSTANDING"! He worked with me to find a vehicle I LIKED. I have a new truck that fits my lifestyle and my family needs. I would recommend this dealership to.anyone that is the market for a vehicle. More

The greeting is wonderful, friendly but not pushy. The place is very clean and all are extremely hospitable. The Sales person was Chad, but it was this wonderful manager who made it happen, his name is B place is very clean and all are extremely hospitable. The Sales person was Chad, but it was this wonderful manager who made it happen, his name is Bob Mazurek. There is a sales person, I never got his card BUT his desk is just to the right of the main door to the Chrysler Main showroom entrance who was as warm and friendly and sincere as any I have have ever known. I have no complaints whatsoever, but one suggestion: Chad nor ANY real sales person should NEVER text while on a test drive, nor should they answer their cell phone calls when with a customer. It did not offend me, but my thought as a sales person is that a salesperson should be devoted to the customer, and not share any attention what-so-ever with a cell phone. I saw this happen at Rich Morton in Glen Burnie too. What is up with that? If I was a sales manager or GM of a dealership, I most certainly would have my sales force leave their cell phones off or on vibrate with customers and advise them that only effect it could have for them to attend to the cell phone while with another customer is for the customer to see split devotion, and whatever is happeiong with the cell MUST be of greater concern to the salesperson than the customer they are with. I WILL shop at this store again, and I WILL recomend it to others. The treatment there has inpired me to find them another customer. More

We were not planning on buying anything that day but they were so pleasant and easy to work with we went out the door with a new Grand Caravan. I know where we are headed for the next vehicle! From the fin were so pleasant and easy to work with we went out the door with a new Grand Caravan. I know where we are headed for the next vehicle! From the financing, to the salesperson (Nick Brilhart) to the manager and the guys that cleaned the vehicle, they were all easy-going and nice. And they were helping like we were the only people that were in the dealership right then. More

I was looking for a car with safety features that would fit my 6'6" husand. Nick found the car we wanted at a price we were comfortable with. We came a long way, from downtown DC through rush hour traffic fit my 6'6" husand. Nick found the car we wanted at a price we were comfortable with. We came a long way, from downtown DC through rush hour traffic. Mr. Brilhart was there waiting when we arrived. More

This dealership is very neat and clean in appearance. There are plenty of helpful, knowledgeable sales associates, including Sally Vicarini who was my salesperson. My purchase was handled very professio There are plenty of helpful, knowledgeable sales associates, including Sally Vicarini who was my salesperson. My purchase was handled very professionally and in an extremely timely manner. I have had other vehicles that were Chrysler/Dodge products which I always had serviced at this dealership and never experienced any problems. More

Laron was FANTASTIC...He was friendly, informative and patient. He listened to our needs and wants and understood our time restraints with our two small children. He got us the car we wanted while meeting patient. He listened to our needs and wants and understood our time restraints with our two small children. He got us the car we wanted while meeting our expectations. Everyone in the dealership was kind to our noisey and active children while going through the transaction. It was a great experience and would recommend the sales cosultant and dealership to our friends and family. More

Everyone there was very nice and freindly. The salesman was not pushy and did everything he could to get me a good deal. He seemed very interested in making sure that the car left the lot in the best condi was not pushy and did everything he could to get me a good deal. He seemed very interested in making sure that the car left the lot in the best condition possible. I really enjoyed my visit at Heritage and would definitely reccommend it to others. More