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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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They were very helpful finding the 2010 Chysler Minvan that I wanted. I appreciate all the work they did to satisfy my requirements. When another uncooperative dealer refused to transfer the vehicle I re that I wanted. I appreciate all the work they did to satisfy my requirements. When another uncooperative dealer refused to transfer the vehicle I requested they did everything they could to get the exact car somewhere else. I gave them other color options and they exceed my request. More
Initially I went to this dealership because I received a response to an email from Bob Mazurek. Bob basically said "Hello" to us and "Goodbye" and Mike Kidd did the rest. Mike was patient, friendly and ov response to an email from Bob Mazurek. Bob basically said "Hello" to us and "Goodbye" and Mike Kidd did the rest. Mike was patient, friendly and overall very helpful. Waiting times for different things were a bit long, (waiting for keys to move vehicles to test drive one, searching for the keys needed for the car chosen, and time spent looking for an owners manual for the car purchased--that was no where to be found). Overall, Mike made this a positive experience. More
Chad Edwards was very helpful and patient in helping me decide on the type of car I needed. With eight grand children, I needed a larger car and the Town and Country mini van fit my needs. The grand childr decide on the type of car I needed. With eight grand children, I needed a larger car and the Town and Country mini van fit my needs. The grand children love the DVD player and TV. The dealership has a very friendly atmosphere. More
These individuals were willing to work with me as I priced my new Jeep at other dealerships. They delivered on the promised price, one that other dealerships said would not be obtainable. Every detail priced my new Jeep at other dealerships. They delivered on the promised price, one that other dealerships said would not be obtainable. Every detail of my new vehicle was explained to me, and all associates were courteous and professional. A great experience all the way around! More
I needed a new car quickly as I had a horrible car accident.Wanted a Grand cherokee as that was what I had and it saved my life. Brad and Sally found just what I wanted and handled everything so quick accident.Wanted a Grand cherokee as that was what I had and it saved my life. Brad and Sally found just what I wanted and handled everything so quickly and professionaly I couldnt be happier.Everything was explained clearly and I was treated with respect. More
I all ready knew what I wanted which was a 2010 Dodge Caliber. Everyone knows your not Supposed to buy from the first dealership you visit. But they made it hard to pass up. Everyone was nice but the car Caliber. Everyone knows your not Supposed to buy from the first dealership you visit. But they made it hard to pass up. Everyone was nice but the car sold it self. Not to down play how hard everyone worked. Had the car now for a week no problems. More
I was looking for an 08 grand cherokee srt8. This dealership had one int eh exact color and with the options I wanted for a fair price. The salespeople were very friendly and helpfull. After a comple dealership had one int eh exact color and with the options I wanted for a fair price. The salespeople were very friendly and helpfull. After a complete test drive we started the paperwork. I took it home the same day. More
Sally worked for ME from the get-go. She learned what kind of vehicle I needed, various wants and don't wants, and found the car (2011) in another State. Then from our phone conversations, she put that c kind of vehicle I needed, various wants and don't wants, and found the car (2011) in another State. Then from our phone conversations, she put that car on hold for me. She had to hold it a couple of days because I was working with another dealer (closer to home) and I was vacillating between 2010 and 2011 Town and Country. When the local dealer could not find a car for me, I called Sally and said, "You have my car!" She picked it up the next day and drove it by my home for me to see it--we met for the first time in my driveway. I said, "Good." The NEXT day she drove the car to my home completely registered, with tags. She set the automatic garage door openers for me, gave me a tour of the car and I gave her a check. Now that is SERVICE! More
Great experience overall! Both Laron and Brad were professional, upfront and Fast! Best experience yet at a car dealership. We went to Jones Junction and got the run around. Purchased the exact same professional, upfront and Fast! Best experience yet at a car dealership. We went to Jones Junction and got the run around. Purchased the exact same Jeep @ Heritage for a great price. Will recommend this dealership to anyone purchasing a Jeep! Thank you for a great experience!! More
I had been searching for a good used truck for months and got tired of dealing with individual sellers. I called Heritage (Vince Maranto) and asked about a truck on their website. That's not the one I purc got tired of dealing with individual sellers. I called Heritage (Vince Maranto) and asked about a truck on their website. That's not the one I purchased but the one I did drive away in was an even better fit for me. Vince knew what I was after and worked with me to compare my options and make the best choice. Overall, a very good experience and one that would definitely cause me to both recommend Vince and Heritage to others and come back myself for the next car. More