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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.6
1,910 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,910 reviews

February 07, 2022

Michael was an absolute pleasure to work with. He was responsive, knowledgeable and made the entire process start to finish seamless. More

by kascarlett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci, Jared Herbert
Feb 08, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about the services you received and thank you again for choosing Heritage Chrysler Dodge Jeep RAM Parkville!

February 06, 2022

The dealership responded to my inquiry in a timely manner and my salesman Michael was very helpful in the process More

by Rfaulkner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Feb 08, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you so much for your positive comments about Heritage Chrysler Dodge Jeep RAM Parkville! We hope you continue to choose us for all your automotive needs! Take care!

February 05, 2022

Sales rep was patient and listened to my needs and adjusted recommendations accordingly. Not too pushy. Was helpful and professional. More

by t.edelin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khaliq Thomas
Feb 07, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 31, 2022

Great team! Everyone was friendly, helpful, and informative. Thanks to Jeff, Scott, and Bridgette for making the process as easy as possible! We love our new Cherokee L More

by Skelly11789
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Scammell, Bridgette Holliday
Feb 03, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 30, 2022

Ethan was an awesome salesman. He was patient and understandable, doesn't try to pressure buyers into making bad decisions. More

by Jerrylin406
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleksey Naydenko
Feb 02, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 28, 2022

Very straightforward sales and no BS. Jeff gave me a clear and cut deal that worked for myself. Gave me what I wanted for my trade and got me where i felt comfortable with the monthly payment. Heritage More

by Mshapskinsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Douglas
Jan 31, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 21, 2022

Michael Lanci was AMAZING!!! He was flexible with taking my appointment when I showed up to the wrong Heritage dealership, and when other sálesmen we’re not available. He was knowledgeable with the vehicles More

by tb2022
Recommend Dealer
Yes
Employees Worked With
Michael Lanci, Bridgette Holliday
Jan 24, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 15, 2022

It was a great experience. With some mistakes on their part, they made sure they corrected. They got me in the car I came to buy❤️ More

by Sherri Costango
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Olson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cho
Jan 20, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Sherri. Thank you for sharing feedback about your experience with Heritage Chrysler Dodge Jeep RAM Parkville. We are glad to hear you had a positive experience while purchasing your vehicle; however, sincerely apologize for any issues that might have occurred. We greatly appreciate you taking the time to speak with our General Manger, Brad Scammell, allowing him to address your concerns and rectify our missteps. As discussed, if you have any additional questions or future vehicle needs, please contact Brad directly at bscammell@mileone.com or 410.663.7233 so we can ensure your next experience is consistent with the high standards that match our reputation. Again, thank you for your time and we look forward to working with you in the future.

January 15, 2022

Had Michael Lanci as a salesman. Very nice guy, not pushy at all. Everything seemed straightforward and simple. Good buying experience More

by Blackouttj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Jan 18, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Have a great day!

January 13, 2022

Michael Lanci did an excellent job of assisting me with finding and purchasing a car. This is my second time buying from him! Michael goes above and beyond! More

by kayla.coad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Jan 15, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Parkville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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