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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.7
1,906 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,906 reviews

May 05, 2016

Awesome Sales Consultant Shawn Jefferies is an awesome sales consultant. Purchasing my vehicle was a seamless process. Shawn's years of experience was obvious, No issues!!! I' More

by chillingnmy2016Jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
May 05, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Ed, Heritage Chrysler Dodge Jeep RAM Parkville would like to sincerely thank you for taking your time to review us. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Shawn Jeffries and the team! Thank you again for your review.

May 04, 2016

Great Salespeople I just recently bought a 2016 Dodge Journey Crossroad. I never thought I would ever own a SUV. My salesperson Aaron Lenz made it so easy obtaining m More

by Sasha52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Lenz
May 05, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Aaron Lenz lead you to your new 2016 Dodge Journey Crossroad, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Chrysler Dodge Jeep RAM Parkville. Thank you again and have a great day!

May 03, 2016

Fantastic experience! Shawn Jefferies is an amazing salesman. Not your usual salesman, he actually listens, understands your needs and works hard to get you what you want; More

by klpollock92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Young, Chad Edwards , Shawn Jeffries
May 04, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, Heritage Chrysler Dodge Jeep RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Shawn Jeffries and the team! Thank you again for your review.

May 03, 2016

Not your typical "car salesman" Shawn was amazing from the beginning (I bought two cars from him within two months) he understands your needs and makes sure you get what you want. No More

by BigBlueJeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
May 04, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Shawn Jeffries and the team! If you should have any further questions or want a little more insight on your vehicles, please don't hesitate to contact us! We would love to work with you again soon.

May 02, 2016

Best Dealership Around Town!!! We started going to Heritage back in 2010 with my husband's truck for repairs as we weren't happen with Thompson Dodge in North Point, so when it came More

by Jamie K_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Scammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Herr, Nancy Fawzy
May 03, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, Heritage Chrysler Dodge Jeep RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Brad, Nancy, Sarah and the team! Thank you again for your review.

April 14, 2016

Manager I had a horrible experience with Brad and Fred at this dealership. They called me at 7:00 p.m. and told me that if I did not come down there that day More

by cehceh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Scammell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Perry, Chad Edwards
Apr 15, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

cehceh1, We appreciate your feedback about Heritage Chrysler Dodge Jeep Ram Parkville. Thank you for taking the time to speak with our General Manager, Brad Scammell, on the phone. As we discussed, we apologize you felt we were being pushy as this is never our intention. We are pleased to hear you had such a good experience with Chad and Brian. Should you need anything in the future, please do not hesitate to reach out to our General Manager, Brad Scammell, at 410-663-7131 or bscammell@mileone.com. Thank you again for your time and consideration. We look forward to hearing from you soon.

March 12, 2016

Fantastic! Mr. Brad Scammell and Mr. Adam Wlodarczyk are a pleasure to deal with. Their knowledge, efficiency, and professionalism are outstanding, while mainta More

by joedriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Scammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Wlodarczyk
Apr 07, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your complimentary feedback of Heritage Chrysler Dodge Jeep Ram Parkville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

March 02, 2016

Great experience I had great experience working with Mitch Giller and Herb Randolf. I had been shopping on the internet for a Certified pre-owned Challenger when I fou More

by Dixeboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Giller and Herb Randolf
Mar 04, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good afternoon! Heritage Chrysler Dodge Jeep Ram Parkville would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you and be sure to visit us soon!

March 01, 2016

Excellent I had the pleasure of working with Brian Perry for the purchase of my new vehicle. He was patient and wonderful to work with! The General Manager Brad More

by Letina1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
Mar 04, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your encouraging review of Heritage Chrysler Dodge Jeep Ram Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much!

February 24, 2016

Transmission nightmare Bought Mopar reman transmission from heritage and had them install it. After paying 3600.oo, had nothing but problems. Had to take back several times More

by Tonyg556
Recommend Dealer
No
Employees Worked With
Sarah Slokan
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