Back

Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.7
1,908 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

9219 Harford Rd

Baltimore, MD

21234

Directions

By Type

Showing 1,908 reviews

September 19, 2016

Thanks, Shawn! As a first time buyer, I had the greatest experience at Heritage with Shawn. He was patient and honest, and helped me understand the ins and outs of t More

by cordak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Sep 23, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good afternoon! Heritage Chrysler, Dodge, Jeep and RAM Parkville is delighted to hear that your car buying experience was a memorable one! We are also pleased that Shawn Jeffries was able to assist you with your new Jeep Renegade purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

September 15, 2016

Purchased a Grand Cherokee 75th Anniversary! Called Shawn Jeffries on the phone and told him I wanted a jeep grand cherokee. He found the exact one I was looking for and called me back. Everythi More

by kenjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Mazurek, Shawn Jeffries
Sep 23, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi- Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to congratulate you on your new Jeep Grand Cherokee! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

September 12, 2016

Shawn is the man! Walked into Heritage and had no idea where to even begin. Met Shawn and everything was smooth sailing from there. He has an awesome personality, tells More

by tchavis6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Sep 23, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Shawn Jefferies lead you to your new 2016, Jeep Cherokee, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Chrysler, Dodge, Jeep and RAM Parkville. Thank you again and have a great day!

September 11, 2016

Purchased a Jeep ! Everyone was so nice. They worked with me and went above and beyond to help me purchase my vehicle! Thank you for jumping through hoops to find a rhin More

by LW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Sep 23, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new Jeep! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.

September 09, 2016

Excellent Customer Service I recently purchased a 2016 Jeep Patriot from Shawn Jeffries and I was very happy with the customer service and sales skills Shawn displayed. He was v More

by Josh Watson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Scammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Jeffries
Sep 23, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Heritage Chrysler, Dodge, Jeep and RAM Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new 2016 Jeep Patriot. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

September 08, 2016

Oil change and service inspection! Called with last minute request for oil change prior to trip. Really appreciate that Dave Phelps was able to get me in and out very timely manner. He More

by Robert Meloni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Phelps, Dave Phelps
Sep 23, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you Robert Meloni for taking the time to review us! Heritage Chrysler, Dodge, Jeep and RAM Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you for the wonderful feedback and be sure to visit us again soon.

September 05, 2016

No games or tactics! We knew we eventually wanted to buy a Jeep Wrangler, but Shawn is the reason we bought right away. He is patient, thorough and extremely knowledgeable More

by Alwaysart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Sep 23, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Shawn Jeffries lead you to your new Jeep Wrangler, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Chrysler, Dodge, Jeep and RAM Parkville. Thank you again and have a great day!

September 04, 2016

Good experience I had a great experience with Shawn and I would Idefinitely would buy again The service was fast he also informed me about a discount that Company More

by T7682
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Sep 23, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good morning! Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you and be sure to visit us soon!

September 03, 2016

Thank you Shawn Shawn and everyone at Heritage Jeep Parkville were awesome to work with. Shawn was so helpful and made buying my Jeep a breeze. I've been to other dea More

by Missgf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Sep 23, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good morning! In response to your review, I want to take the time to thank you for praising our dealership. Heritage Chrysler, Dodge, Jeep and RAM Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

September 03, 2016

Very easy, no pressure. Just bought a Grand Cherokee and I LOVE it. The buying process could not have been any easier. My sales person Shawn Jeffries was great. More

by markking72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Sep 23, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your encouraging review of Heritage, Chrysler, Dodge, Jeep, and RAM Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Chrysler, Dodge, Jeep and RAM Parkville

...
156
...