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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.7
1,908 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,908 reviews

December 29, 2016

Couldn't be happier Bought my second vehicle in 2.5 years. "JW" Jeff Webber made buying my first vehicle breeze and the second even easier. Glad he is back!! More

by Jas8759
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Webber, Sarah Herr , Sarah Herr
Dec 29, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Jeff Webber and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate contact us! We would love to work with you again soon.

December 18, 2016

What a "Sick Day" off Jeff Webber met all of my wants when I purchased my new Ram. I had a color and towing requirements before arriving and Jeff found the Laramie that me More

by 17laramie3500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Webber
Dec 22, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good afternoon. Heritage Chrysler, Dodge, Jeep and RAM Parkville is delighted to hear that your car buying experience was a memorable one! We are also pleased that Jeff Webber was able to assist you with your new RAM purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

November 26, 2016

Excellent Customer Servies My husband and I had great service with Aaron Lenz. I was not completely sure what I wanted and he answered all my questions and never rushed me after More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron C. Lenz
Dec 05, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Tracy, Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Aaron Lenz and the team! Thank you again for your review.

November 18, 2016

No call back My visit at this dealership did not go as planned. I had my car appraised there and the vehicle I was interested in from their web site was unavailabl More

by Eaiting for a return call
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve J
November 12, 2016

Extremely satisfied customer I worked with Aaron Lenz today. His customer service was excellent! He gave me a better deal than I expected. Aaron made the buying process fun. Stop More

by K. Ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Lenz
Nov 14, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good afternoon! Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you again, and be sure to visit us soon!

November 10, 2016

Helpful and Fun! As a first time car buyer, the process was a little overwhelming for me. Shawn took the time to explain everything to me and answer any questions I ha More

by cccurry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Nov 11, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi! We are glad to hear that you were happy with Shawn Jeffries service - that kind of feedback can go a long way. Heritage Chrysler, Dodge, Jeep and RAM Parkville appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Heritage Chrysler, Dodge, Jeep and RAM Parkville

October 26, 2016

Honest and Informative Over the past 20+ years my husband I have purchased numerous vehicles from Bob Mazurek (Heritage sales manager) and his team. When I started my most r More

by love sportscars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Fawzy, Bob Mazurek, Shawn Jeffries
Oct 28, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your heartfelt response. We appreciate your continuous business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Shawn Jeffries, Bob Mazurek and Nancy Fawzy were able to lead you to your new Dodge Charger, and we will certainly share your feedback with them. Please do not hesitate to call or pop back in to see us at Heritage Chrysler, Dodge, Jeep and RAM Parkville. Thank you again and have a great day!

October 22, 2016

Thanks, Heritage, I wanted to take a moment to thank Jeff Webber and everyone else at Heritage Parkville for their help in hooking me up with my new Jeep. When I spotte More

by David
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Webber
Oct 24, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

David - Thank you for praising Heritage Chrysler, Dodge, Jeep and RAM Parkville. We strive to provide excellent service to all of our customers and we love to know when we've succeeded! We hope you enjoy your new Jeep and please keep us in mind should you need any vehicle maintenance in the future! Thanks again and we hope to see you soon!

October 19, 2016

Best car buying experience EVER! Thanks to Shawn, I must admit that I really enjoyed purchasing my new Ram. He really knows his products and gave great advise regarding which truck wo More

by King
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Oct 19, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Shawn Jeffries and the team! Thank you again for your review.

October 14, 2016

Don't be AFRAID! Like a lot of people. I was a bit apprehensive about buying a car from a dealer. But things have changed, or I just lucked out with "Heritage". I had More

by MrPin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sardal Uzuk and Kevin, Serdar Uzun
Oct 17, 2016 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for taking the time to review us! Heritage Chrysler, Dodge, Jeep and RAM strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

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