Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Couldn't be happier Bought my second vehicle in 2.5 years. "JW" Jeff Webber made buying my first vehicle breeze and the second even easier. Glad he is back!! Bought my second vehicle in 2.5 years. "JW" Jeff Webber made buying my first vehicle breeze and the second even easier. Glad he is back!! More
What a "Sick Day" off Jeff Webber met all of my wants when I purchased my new Ram. I had a color and towing requirements before arriving and Jeff found the Laramie that me Jeff Webber met all of my wants when I purchased my new Ram. I had a color and towing requirements before arriving and Jeff found the Laramie that met my needs. The general manager assisted with lowering my price with the USAA TrueCar service and beat my multiple credit union's interest rates. He also helped with updating my insurance policy. They even threw in my first oil change for free(It's not 2yrs for free like my wife's Toyota, but it's nice). I was test driving at 9:30AM and home by 2PM. If the truck that I wanted was on the Parkville lot I would have been out the door before noon. More
Excellent Customer Servies My husband and I had great service with Aaron Lenz. I was not completely sure what I wanted and he answered all my questions and never rushed me after My husband and I had great service with Aaron Lenz. I was not completely sure what I wanted and he answered all my questions and never rushed me after spending 4 1/2 hours with us. More
No call back My visit at this dealership did not go as planned. I had my car appraised there and the vehicle I was interested in from their web site was unavailabl My visit at this dealership did not go as planned. I had my car appraised there and the vehicle I was interested in from their web site was unavailable at the time. I was promised on two occasions my sales rep would call. I never heard back from him not anyone else there.If you can keep your word on the little things how can you be trusted on more important matters. More
Extremely satisfied customer I worked with Aaron Lenz today. His customer service was excellent! He gave me a better deal than I expected. Aaron made the buying process fun. Stop I worked with Aaron Lenz today. His customer service was excellent! He gave me a better deal than I expected. Aaron made the buying process fun. Stop here and visit Aaron first if you are looking for a new car. More
Helpful and Fun! As a first time car buyer, the process was a little overwhelming for me. Shawn took the time to explain everything to me and answer any questions I ha As a first time car buyer, the process was a little overwhelming for me. Shawn took the time to explain everything to me and answer any questions I had. He made the experience less stressful and more fun. He was honest with me and took the time to get to know me as well as try to figure out what I really wanted and needed. Shawn definitely made my first car buying experience a good one! More
Honest and Informative Over the past 20+ years my husband I have purchased numerous vehicles from Bob Mazurek (Heritage sales manager) and his team. When I started my most r Over the past 20+ years my husband I have purchased numerous vehicles from Bob Mazurek (Heritage sales manager) and his team. When I started my most recent search for a new vehicle Bob introduced me to Shawn Jeffries. Bob and Shawn were a pleasure to work with; very knowledgeable and friendly. I purchase a Dodge Charger SXT with extended warranties and extras. I was not pressured into any decisions, Shawn gave me the information and time to decide. Every aspect of the purchase was pleasant and well explained. I never felt rushed to complete the purchase. In fact Bob, Shawn and Nancy Fawzy (business manager) stayed till after 11:30pm completing the sale. Shawn treated me with respect and dignity. He has given me a number of ways to contact him and has quickly responded each time. If your looking for an honest and knowledgeable dealership Heritage is the place and Shawn is the man! More
Thanks, Heritage, I wanted to take a moment to thank Jeff Webber and everyone else at Heritage Parkville for their help in hooking me up with my new Jeep. When I spotte I wanted to take a moment to thank Jeff Webber and everyone else at Heritage Parkville for their help in hooking me up with my new Jeep. When I spotted a vehicle on their web site that I was interested in, I sent in a request for more information. By the end of the afternoon, the Jeep was mine. Everyone worked to make it happen, from getting the vehicle ready for a test drive, working out a plan forward, to closing the deal and negotiating the paper work. Jeff was patient with my concerns. Buying a new car is not something I do every day, but Heritage made the process pretty easy. Thanks More
Best car buying experience EVER! Thanks to Shawn, I must admit that I really enjoyed purchasing my new Ram. He really knows his products and gave great advise regarding which truck wo Thanks to Shawn, I must admit that I really enjoyed purchasing my new Ram. He really knows his products and gave great advise regarding which truck would fit my family's need. Working with Shawn was such a pleasure that I have recommended him to my trainer at the gym. God Bless you Shawn for being an example of an honest, caring and decent car salesman. More
Don't be AFRAID! Like a lot of people. I was a bit apprehensive about buying a car from a dealer. But things have changed, or I just lucked out with "Heritage". I had Like a lot of people. I was a bit apprehensive about buying a car from a dealer. But things have changed, or I just lucked out with "Heritage". I had a great expierence working with Sardal and Kevin. I left with the car I wanted, and at a price I was comfortable with. I know this because, with out going into details, I put myself in a position to be "taken advantage" of, and they did just the opossite, and ended up costing me less than might have been. Absolutley recomend my guys at "Heritage" to get you the car you want with a fair hand. Happy car shopping. Relax and see Sardal, and tell'em Rick sent you. More