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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.7
1,908 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,908 reviews

March 19, 2017

Great Expeirence Best easiest buying process ever. Brian Perry made it a first rate transaction. My wife hates the car buying process but even she agreed it was the sm More

by Alvin Sheely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Perey
Mar 23, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Alvin! Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Brian Perey and the team! Thank you again for your review.

March 10, 2017

Buying my dream car I would like to thank Edmund Turner , Ed did a great job and treated me like a true friend . All the sales staff did an excellent job , My 2015 Charge More

by John Biemer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Mar 23, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good afternoon! In response to your review, I want to take the time to thank you for praising our dealership. Heritage Chrysler, Dodge, Jeep and RAM Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

March 01, 2017

I will recommend Shawn to all my friends. Shawn was easy to work with, got me everything I wanted, and worked well with me throughout the process. I highly recommend him to anyone looking to b More

by MN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Mar 03, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for taking the time to send us a positive review! We are thrilled to know your experience here was a memorable one and we will be sure to share your kind comments with Shawn Jeffries and our team. Your positive review truly motivates our team to achieve superior customer satisfaction. If you should need any assistance toward a future purchase, we would love to help. Thank you again - Heritage Chrysler, Dodge, Jeep and RAM Parkville

February 27, 2017

Great Service I purchased a 2017 Jeep Patriot last week. Mike Kydd was fantastic! He worked hard to get me the vehicle I wanted within my budget. More

by Jessica Short
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kydd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to congratulate you on your new 2017, Jeep Patriot. It was our pleasure helping with the purchasing process and would love to work with you again in the future. Thank you for the highly praised feedback - Heritage Chrysler, Dodge, Jeep and RAM Parkville

February 19, 2017

New Car Purchase Sales Rep, Brian Perry took the stress out of our purchasing experience. The process was easy and enjoyable thanks to his integrity. We love this deal More

by yogagrl99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Perry
Mar 02, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Greetings! Thank you for stopping by Heritage Chrysler, Dodge, Jeep and RAM Parkville. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

February 17, 2017

Not Shawn's First Rodeo! Great Customer Service!!! This was my second time working with Shawn, as my son bought a Jeep from him a year ago, and I got to be part of the experience. I wouldn't hesitate More

by Migr8dognattyboh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Mar 02, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello! Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Shawn Jeffries and the team! Thank you again for your review.

February 15, 2017

Exceptional Service!!! I went to Heritage Chrysler Jeep Dodge in search for a 2015 Ford Explorer after an accident I was involved in earlier this month. Rodger Shea, the Sal More

by kbutts78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Scammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodger Shea
Mar 02, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi! Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to congratulate you on your new 2017, Jeep Patriot! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Jeep as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

February 14, 2017

Awesome Customer Service I have purchased two vehicles from Shawn and have had an excellent experience each time. I appreciate his straight forward approach with the sale and More

by Kelly B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Feb 21, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Greetings Kelly! Thank you for stopping in at Chrysler, Dodge, Jeep and RAM Parkville. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new vehicles, as we would love to see you again! Thank you and have a great day.

February 11, 2017

World Class Customer Service My experience working with Shawn was nothing short of tremendous, as he was transparent throughout the sale and extremely informational once I took po More

by Drew O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Feb 21, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for taking the time to share your experience with us! We love hearing from our customers but a response like yours truly brightens our day. We strive to maintain a high standard of customers satisfaction at Heritage Chrysler, Dodge, Jeep and RAM Parkville and will be sure to pass long your kind comments with our team. We sincerely hope to work with you again! Thank you Drew.

February 03, 2017

Excellent experience! I had a great experience with this dealership! Shawn especially made it very fun and easy to buy a new car. I would absolutely recommend him and this More

by Sami95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Feb 09, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Sami - Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to congratulate you on your new vehicle! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again Sami and have a great day.

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