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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.7
1,908 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,908 reviews

September 16, 2017

New car experience We have now bought 3 Jeep Grand Cherokee's from Hertiage Jeep, Parkville. We keep going back because of the great experiences we have. Today is no exc More

by EdG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you Ed for taking the time to review us! Heritage Chrysler Dodge Jeep RAM Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Ed.

September 15, 2017

Pleasant and informative I am thankful I had Michael Lanci as my salesman for He gave it to me straight without no hassle and was very nice and pleasant at the same time. He w More

by Wise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Oct 12, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you so much for these kind words Wise! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Heritage Chrysler, Dodge, Jeep and RAM Parkville, and we will make sure to share these kind words with Michael Lanci and our team! Let us know if you need anything in the future, and thanks again!

September 15, 2017

Brad saved the day If it wasn't for Brad I would've gone somewhere else. He knew I wasn't happy and did everything he could to get a deal done More

by Aleclucas3901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Scammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lanci
Oct 12, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for stopping in at Heritage Chrysler, Dodge, Jeep and RAM Parkville. We are committed to providing all of our customers with a memorable experience. Thank you for sharing your feedback regarding your visit and we will be sure to inform Michael Lanci and our team about your experience. Please continue using Heritage Chrysler, Dodge, Jeep and RAM Parkville for all of your vehicle needs, as we would love to continue working with you. Thank you and have a great day.

September 14, 2017

Excellent Dealership I would like to take the time out to thank jeremy who was my sales men and brad the general manager for tremendous service for working with me to fin More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Scammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2017

Great service i was recommended to this dealership and to Brian Perry in particular by a friend. He was very friendly and knowledgeable. I went in already knowing w More

by Baldwin1168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your complimentary feedback of Heritage Chrysler, Dodge, Jeep and RAM Parkville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

September 12, 2017

Best staff in the business!! I've personally been dealing with Heritage in Parkville for the past 4 years. I've bought multiple vehicles as well as have had friends and family buy More

by BmoreOs33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Mrockowski, Chad Edwards
Oct 09, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for taking the time to send us a positive review. We love that you had a memorable experience here at Heritage Chrysler, Dodge, Jeep and RAM Parkville and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.

September 12, 2017

Very good expweience Our Salesman, Jeremy Clooney was outstanding! We had a very challenging situation and he never once got frustrated or gave up, if he didn't know some More

by LabKab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
Oct 09, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Heritage Chrysler, Dodge, Jeep and RAM Parkville, and we will make sure to share these kind words with Jeremy Cooney and our team! Let us know if you need anything in the future, and thanks again!

September 12, 2017

FRIENDLY STAFF MY SON LEFT OUT OF THIS DEALERSHIP EXCITED AT HOW WELL HE WAS TREATED. I STARTED GETTING A HUNGER HEADACHE AND THEY BOUGHT US FOOD WHILE WE WAITED. WE More

by ANITA PITTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
(MANAGER) WOODY BATTS, (FINANCE OFFICER) STEVE JAKUBIK, Michael Lanci
Oct 09, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your heartfelt response Anita. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Michael Lanci lead you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Chrysler, Dodge, Jeep and RAM Parkville. Thank you again Anita and have a great day!

September 11, 2017

Very good All went very well.He found me the right car and got me out of debt.Trade in was good and service was great. John Sachs More

by starbuck8617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Oct 09, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Heritage Chrysler, Dodge, Jeep and RAM Parkville, and we will make sure to share these kind words with Michael Lanci and our team! Let us know if you need anything in the future, and thanks again!

September 10, 2017

Awesome Experience! Jeremy helped to make my experience at Heritage Chrysler Dodge Jeep and Ram outstanding. He took the time to really make my car buying experience easy More

by Martina R Boller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Edwards
Oct 09, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you so much for these kind words Martina! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Heritage Chrysler, Dodge, Jeep and RAM Parkville, and we will make sure to share these kind words with Jeremy Cooney, Chad Edwards and our team! Let us know if you need anything in the future, and thanks again!

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