Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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New car experience We have now bought 3 Jeep Grand Cherokee's from Hertiage Jeep, Parkville. We keep going back because of the great experiences we have. Today is no exc We have now bought 3 Jeep Grand Cherokee's from Hertiage Jeep, Parkville. We keep going back because of the great experiences we have. Today is no exception. We were greeted by Jeremy Cooney. His customer interaction was beyond expectation. Even though he was busy, he made time to keep us informed on the status of our car, as it had to be delivered from another location. From sales to service I highly recommend this dealership. More
Pleasant and informative I am thankful I had Michael Lanci as my salesman for He gave it to me straight without no hassle and was very nice and pleasant at the same time. He w I am thankful I had Michael Lanci as my salesman for He gave it to me straight without no hassle and was very nice and pleasant at the same time. He was knowledgeable about what he was doing and did the best he could to get the best deal having nd me leave the dealership happy as possible More
Brad saved the day If it wasn't for Brad I would've gone somewhere else. He knew I wasn't happy and did everything he could to get a deal done If it wasn't for Brad I would've gone somewhere else. He knew I wasn't happy and did everything he could to get a deal done More
Excellent Dealership I would like to take the time out to thank jeremy who was my sales men and brad the general manager for tremendous service for working with me to fin I would like to take the time out to thank jeremy who was my sales men and brad the general manager for tremendous service for working with me to find the truck i wanted. My dealership for life. Thanks guys More
Great service i was recommended to this dealership and to Brian Perry in particular by a friend. He was very friendly and knowledgeable. I went in already knowing w i was recommended to this dealership and to Brian Perry in particular by a friend. He was very friendly and knowledgeable. I went in already knowing what I wanted to buy and Brian was excellent at meeting my needs. I would definitely recommended friends and family to this dealership and to Brian. More
Best staff in the business!! I've personally been dealing with Heritage in Parkville for the past 4 years. I've bought multiple vehicles as well as have had friends and family buy I've personally been dealing with Heritage in Parkville for the past 4 years. I've bought multiple vehicles as well as have had friends and family buy vehicles from Heritage. They are extremely knowledgeable about all the vehicles that they offer. More importantly they are extremely pleasant to deal with, especially Melissa Cole. She is extremely professional and never pressures me into a sale. She genuinely cares about her customers. More
Very good expweience Our Salesman, Jeremy Clooney was outstanding! We had a very challenging situation and he never once got frustrated or gave up, if he didn't know some Our Salesman, Jeremy Clooney was outstanding! We had a very challenging situation and he never once got frustrated or gave up, if he didn't know something he found the answer. I originally called and had spoken with Jake who was wonderful as well and he set me up with Jeremy. I wasn't able to get the exact vehicle that i went in for but Jeremy did all he could to match my wants and needs. I will definitely go back when I'm ready to purchase again and refer friends and/or family. The reason the dealership didn't get 5 stars was because they had an awful lot of policies to adhere to. Which really exited our time at the dealership. More
FRIENDLY STAFF MY SON LEFT OUT OF THIS DEALERSHIP EXCITED AT HOW WELL HE WAS TREATED. I STARTED GETTING A HUNGER HEADACHE AND THEY BOUGHT US FOOD WHILE WE WAITED. WE MY SON LEFT OUT OF THIS DEALERSHIP EXCITED AT HOW WELL HE WAS TREATED. I STARTED GETTING A HUNGER HEADACHE AND THEY BOUGHT US FOOD WHILE WE WAITED. WE ONLY WAITED SO LONG BECAUSE SOMEONE ELSE WAS INTERESTED IN THE SAME VEHICLE AND WAS WAITING ON HIS BANK TO RESPOND. HE DIDN'T GET IT, SO I WAS ABLE TO GET IT. IT WAS A USED CAR AND ALTHOUGH THE MILES WERE VERY HIGH, I STILL FEEL LIKE I GOT A GREAT DEAL. I FEEL LIKE THE MANAGER AND SALESMEN WORKED VERY HARD AT GETTING ME WHAT I WANTED AND THE FINANCE REP WAS VERY GREAT TO WORK WITH AS WELL. HE REALLY LOOKED OUT FOR ME TOO. THAT ENTIRE ORDEAL WAS HANDLED TO MY SATISFACTION AND I FEEL THAT EVERY DEALERSHIP SHOULD STRIVE TO WORK THE SAME WAY IN ORDER TO PLEASE THE CUSTOMER AND MAKE THAT SALE! More
Very good All went very well.He found me the right car and got me out of debt.Trade in was good and service was great. John Sachs All went very well.He found me the right car and got me out of debt.Trade in was good and service was great. John Sachs More
Awesome Experience! Jeremy helped to make my experience at Heritage Chrysler Dodge Jeep and Ram outstanding. He took the time to really make my car buying experience easy Jeremy helped to make my experience at Heritage Chrysler Dodge Jeep and Ram outstanding. He took the time to really make my car buying experience easy and less nerve racking. He was very personable, professional, and friendly. Jeremy and Chad did their best to work with me, being a recent college graduate without a huge credit footprint. I love my new Jeep Compass and would highly recommend Jeremy as a salesperson! More