Heritage Chrysler Dodge Jeep Ram Parkville

very happy I purchased a jeep renegade from Charles miller and I'm very happy with my service. thank you Charles miller for your help with purchase I purchased a jeep renegade from Charles miller and I'm very happy with my service. thank you Charles miller for your help with purchase More

Great salesman Excellent salesman! Very knowledable about The Jeeps we were interested in... Extremely easy to talk to, listened to all of our wants and needs, all a Excellent salesman! Very knowledable about The Jeeps we were interested in... Extremely easy to talk to, listened to all of our wants and needs, all around seemed to be a good guy... Thanks so much for your knowledge, kindness, and your helpfulness .... all very much appreciated !! More

Good deal Excellence & professional This is the third vehicle we purchased from Mr Holmes & I would definitely recommend him to my friends & family . very profe Excellence & professional This is the third vehicle we purchased from Mr Holmes & I would definitely recommend him to my friends & family . very professional & very clean car More

Excellent deal and service If you are looking for a great deal, Heritage and Jeremy provided an easy and honest solution to buying a great used car. It was a quick and painles If you are looking for a great deal, Heritage and Jeremy provided an easy and honest solution to buying a great used car. It was a quick and painless purchase. Not sitting and waiting at the dealership all day, I was in and out. Jeremy took the time to explain all the options and even drove my other vehicle home since it was not a trade in. Outstanding and highly recommended! More

Serdal is the BEST This was an easy peasy jeep purchase. Figures were agreeable early on. This dealership is very transparent with their pricing and practices. Jake in f This was an easy peasy jeep purchase. Figures were agreeable early on. This dealership is very transparent with their pricing and practices. Jake in finance was incredibly knowledgeable on the documents signed and options available. Serdal made the experience a great one! More

Knowledge top rate awesome salesman You can not find someone with as much knowledge as Sean. Very straight forward great to deal with. Great with follow up and unique personality. You can not find someone with as much knowledge as Sean. Very straight forward great to deal with. Great with follow up and unique personality. More

Buyer Beware! Ask and verify the answers. Since bringing the vehicle home, I have discovered a few things that have concerned me. for example, a tear in the leather in the back seat and no fl Since bringing the vehicle home, I have discovered a few things that have concerned me. for example, a tear in the leather in the back seat and no floor mats for the driver and passenger. In my opinion, both should have been disclosed, but I can also take the blame since I did not discover them myself. The most upsetting fact is when I specifically asked about the towing package and Mike said the vehicle had it but on the R/T model it had a plastic plate to cover it. I took the word of your sales person and moved on only to later discover there is no towing package. In contrast, when I was asked if my trade-in had any body work, I was honest and informed Mike of some body work that could have gone unnoticed. I chose your dealership based on the recommendation of USAA, I will also be posting this review with them as well. More

Excellent service! Everyone there helped me buy my first car and made it a great experience! I thought the process would be long and annoying but they made it very easy Everyone there helped me buy my first car and made it a great experience! I thought the process would be long and annoying but they made it very easy and fun! Would recommend this dealership to anyone looking for a jeep! More

Exceeded all expectations I came in for a test drive and drove away with a new car and some new friends. Who knew buying a car could be so much fun?! I wasn't expecting much fr I came in for a test drive and drove away with a new car and some new friends. Who knew buying a car could be so much fun?! I wasn't expecting much from the experience other than some new information and a solid test drive. I made the trip from Lancaster to Baltimore (because everything is better in Maryland) and was prepared for the worst. What I got instead was respect, kindness, and an amazing Jeep. Mike was so much fun. He was incredibly knowledgeable, honest, and so kind. I appreciated Mike's willingness to help me and the level of enjoyment throughout the whole experience evaporated all of my skepticism. Thank you Mike, you are an awesome person! More