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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.7
1,908 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,908 reviews

September 23, 2017

Awesome This was fast and found my car very quick! Richard was really friendly and easy to work with he made everything a lot easier and a better experience. More

by allytrageser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Grimm, Richard Holmes
Oct 17, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good afternoon Ally. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Chrysler, Dodge, Jeep and RAM Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Ally and have a great day!

September 23, 2017

Great experience I was on the hunt for a new vehicle and was directed here by a friend. Jason Grimm and Jeremy Cooney where more than helpful and made my experience so More

by RickRuth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Grimm
Oct 17, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Heritage Chrysler, Dodge, Jeep and RAM Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Jeep Renegade. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

September 22, 2017

Amazing! Heritage and all of the men I interacted with during my buy were amazing. They worked with me to get the price I wanted as well as explaining the proc More

by Beetimme13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Scammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kydd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Mrockowski
Oct 17, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your encouraging review of Heritage Chrysler, Dodge, Jeep and RAM Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, [Heritage Chrysler, Dodge, Jeep and RAM Parkville.

September 22, 2017

Dominic Most Helpful I went in for my 30-day pre-owned review, and Dominic Curreri in Service went out of his way to make sure I was completely satisfied with my service. More

by GNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Curreri
Oct 17, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thanks for the positive feedback! It was our pleasure servicing your vehicle and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

September 22, 2017

Excellent sales I know Buddy Holmes personally however the dealership and Mr. Buddy we’re very kind and supportive, they gave me red carpet service. This is why I wil More

by Camille155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Holmes
Oct 17, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you so much for these kind words Camille! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Heritage Chrysler, Dodge, Jeep and RAM Parkville, and we will make sure to share these kind words with Richard Holmes and our team! Let us know if you need anything in the future, and thanks again!

September 20, 2017

Outstanding Service This is our families fourth vehicle we have purchased from Heritage Automotive Group. Each of the times we were treated with respect. I strongly reco More

by prsmith1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Oct 15, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new vehicle and thank you for your years of business! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.

September 20, 2017

My new truck Shawn is awesome and personable. He made sure that everything was ready for me so I could buy my car when got off of work. He took care of myself and More

by Brit Huber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Oct 15, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Heritage Chrysler, Dodge, Jeep and RAM Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

September 20, 2017

Patriot Jeff worked with us to find the Jeep we were looking for. The numbers were spot on and it was quick and painless. We are very pleased. More

by DLSpangler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello! Thank you for stopping in at Heritage Chrysler, Dodge, Jeep and RAM Parkville and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. Please consider us for all of your vehicle needs, as we would love to work with you again soon! Thank you - Heritage Chrysler, Dodge, Jeep and RAM Parkville.

September 19, 2017

Shawn Jeffries was great! Shawn was great! He was completely knowledgeable on Jeeps. Him being an owner of multiple, gave me confidence that he knew what he was talking about. More

by Abaque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Oct 15, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello! Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Shawn Jeffries and the team! Thank you again for your review.

September 19, 2017

Great experience , Richard Holmes was very helpful Awesome customer service! I strongly recommend friends and family to get affiliated with this dealship because I know they will get the best service a More

by Devontae Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Holmes
Oct 15, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you Devontae for taking the time to review us! Heritage Chrysler, Dodge, Jeep and RAM Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Devontae.

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