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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.7
1,908 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,908 reviews

October 04, 2017

Great experience! Buddy was very helpful, and made the transaction and experience easy, especially for my first time buying a car! I am very happy, and I'll look to thi More

by Swordskull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Holmes
Oct 24, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Chrysler, Dodge, Jeep and RAM Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

October 04, 2017

Amazing! I had an amazing experience here. Jesse was my guy! He was great!! He was very down to earth and didn't try to "sell" me anything. He worked with m More

by cburke1030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Hamrick
Oct 25, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising Heritage Chrysler, Dodge, Jeep and RAM Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

October 04, 2017

Excellent I have purchased 4 vehicles from Jeremy and this dealership. They do an excellent job with their process. This dealership is an hour and a half away More

by BriBon0815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at [store name], and we will make sure to share these kind words with Jeremy Cooney and our team! Let us know if you need anything in the future, and thanks again!

October 03, 2017

Good Overall Dealership The sales and service staff at this dealership are very friendly and knowledgable. They are professional, and they keep you informed every step of the More

by Brandon E Eaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Scammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodger Shea
Oct 24, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Brandon - Thank you for your encouraging review of Heritage Chrysler, Dodge, Jeep and RAM Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Chrysler, Dodge, Jeep and RAM Parkville.

October 02, 2017

Excellent dealership Purchased a new car, and traded in at Heritage. It is the third time that I have bought a vehicle from Heritage. Shawn Jeffries was extremely knowledg More

by Pacifica Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Scammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Mockrowski , Bob Mazurek, Shawn Jeffries
Oct 24, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Shawn and the team! If you should have any further questions or want a little more insight on your Chrysler, please don’t hesitate to contact us! We would love to work with you again soon.

September 30, 2017

Happy Customer I cannot say enough great things about Shawn! He was extremely kind and patient, sitting down with me and listening to all my needs/wants. He took the More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Oct 22, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your heartfelt response Stephanie. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Shawn led you to your new Jeep Compass, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage CDJR Parkville. Thank you again Stephanie and have a great day!

September 30, 2017

Excellent!!! Mr Perry was totally understanding and helped me get my dream vehicle. Been wanting the Cherokee Trailhawk for awhile and wouldn't mind a certified us More

by Hbrewer86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for taking the time to review us! Heritage CDJR Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

September 30, 2017

Richard Holmes Buddy was particularly helpful and determined in finding us a car after we had no luck with Toyota/Honda. Gladly purchased a Kia. Satisfied customer More

by Afsah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Holmes
Oct 22, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Afsah, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new vehicle! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again Afsah and have a great day.

September 30, 2017

Customer service My experience at heritage was great .The people there are very nice and helpful.Was able to find my dream car at a great price ,they worked very hard More

by Dodgeman2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Oct 24, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good morning! Heritage CDJR Parkville would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you, and be sure to visit us soon!

September 29, 2017

Very helpful, fast and friendly Brian was very qualified and helpful. Our deal took very short time and he help me to reach to the correct price and I am happy.He explained us all op More

by Mohammad Vatankhah
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Mohammad, thank you for your complimentary feedback of Heritage CDJR Parkville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

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