Heritage Chrysler Dodge Jeep Ram Parkville

Great experience This was the best dealership experience I've ever had. The commutation was great the entire time. Offered to drive the car to me over 100 miles away. This was the best dealership experience I've ever had. The commutation was great the entire time. Offered to drive the car to me over 100 miles away. The customer service was fantastic. I highly recommend Jeremy to other buyers. More

Appointment not honored & service not provided Called at 7:30am on 10-16-17 to have my Jeep serviced. I was given an appointment for 10-17-17. As agreed, I dropped my car off the evening before my Called at 7:30am on 10-16-17 to have my Jeep serviced. I was given an appointment for 10-17-17. As agreed, I dropped my car off the evening before my SCHEDULED APPOINTMENT. I’ve made arrangements to be transported to & from work while my car was supposed to be repaired. I just received a call from Tommy who informed me that my car wasn’t going to get to my car today. If I had a scheduled appointment, I need to know why my car wasn’t being serviced today! Now I’m inconvenienced for yet another day! This is unacceptable! I was told business from yesterday wasn’t completed, that’s not my problem! I need someone to contact me & explain to me why my time isn’t valued or my business also! If the car needs to be kept another day, then you need to provide transportation for me. More

Best customer service This will be my second purchase and like my first purchase every thing I ask for is applied in a timely matter including my monthly payments. Thanks g This will be my second purchase and like my first purchase every thing I ask for is applied in a timely matter including my monthly payments. Thanks guys for being so awesome!!!! More

Great experience easy no hassles Jeremy was great made car buying easy will definitely refer anyone buying a car to visit heritage thank you again for great experienc easy no hassles Jeremy was great made car buying easy will definitely refer anyone buying a car to visit heritage thank you again for great experience. More

Great experience! Sales rep Jeremy Cooney was personable as well as knowledgeable. The entire process went smoothly from test driving to paperwork for financing. We wer Sales rep Jeremy Cooney was personable as well as knowledgeable. The entire process went smoothly from test driving to paperwork for financing. We were very impressed with the professionalism of everyone we encountered. More

Great Service I would highly recommend Fred for other buyers. I had a wonderful experience and he was very informative about the car (s) we were looking at. I am so I would highly recommend Fred for other buyers. I had a wonderful experience and he was very informative about the car (s) we were looking at. I am so pleased with the jeep we purchased and glad everything worked out within our price range, wouldn't want to use anyone else, Thanks Fred More

My new jeep with the help of Mike lanci.. Great experience with Mike. He was very helpful and easy to work with. It made my buying a new (Pre owned) jeep much easier..thank you Mike Great experience with Mike. He was very helpful and easy to work with. It made my buying a new (Pre owned) jeep much easier..thank you Mike More

Smooth process for purchasing my first Jeep Rodger was professional and great to work with. He understood what I was looking for and in a time crunch due to having my son with me. I would recomm Rodger was professional and great to work with. He understood what I was looking for and in a time crunch due to having my son with me. I would recommend him to family and friends. Also, I would contact him for my next vehicle purchase. More

Quick and Easy Process Rodger was great to work with. He gave great attention to making sure I got what I wanted in a new 2017 Compass; options, color, etc. The entire proce Rodger was great to work with. He gave great attention to making sure I got what I wanted in a new 2017 Compass; options, color, etc. The entire process easy, fast, and stress free. More

Hassle free experience In my previous experience, purchasing a vehicle is typically lacks transparent and instead full of stress. Before I go out to eat, I usually check Yel In my previous experience, purchasing a vehicle is typically lacks transparent and instead full of stress. Before I go out to eat, I usually check Yelp ratings of restaurants, I was surprised to see a car dealership's score so high. Richard "Buddy" Holmes made the process painless and easy. I found the vehicle I wanted online for the price I wanted to pay. I emailed the dealership requesting a test drive. I received a quick response and when I arrived, they had the vehicle ready to go. I'm happy with my purchase and would recommend shopping at Heritage for anyone interested in purchase a used car. More