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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.7
1,908 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,908 reviews

October 24, 2017

My first car experience, 2017 Jeep Compss Have been looking for a car for about 5 months, Brian was so helpful and went above and beyond for me, by constantly seeing how he could work with us More

by Ck4567
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for taking the time to review us! Heritage Chrysler, Dodge, Jeep and RAM Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback!

October 24, 2017

My new car 🤘🏾 Buddy & Tavon Johnson helped me when nobody gave a chance & their knowledge on getting the deal done was remarkable. I'll definitely recommend family More

by MelvinRScott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tavon Johnson, Richard Holmes
Dec 20, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you Melvin for taking the time to review us! Heritage Chrysler, Dodge, Jeep and RAM Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Melvin.

October 23, 2017

Friendly and helpful Jesse Hamrick was very friendly and helpful! We had drove quite a few hours to purchase our new vehicle and he was very accommodating! I would recomme More

by TheDays81311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Hamrick
Dec 13, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your complimentary feedback of Heritage Chrysler, Dodge, Jeep and RAM Parkville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

October 23, 2017

Just awesome We had a previous great experience at Heritage, but it got even better working with Shawn. He is up front, explains things well and was fun (even with More

by Mrjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Dec 15, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for sharing your experience with Heritage Chrysler, Dodge, Jeep and RAM Parkville. We love hearing from our customers but a response like yours truly brightens our day. We will be sure to inform our team about your kind comments including Shawn Jeffries. Thank you again for your review and we hope to work with you soon.

October 23, 2017

Rodger is the man! I submitted a pricing request on a Challenger online and was put in touch with Rodger a few days later. Being a younger buyer, I had some negative exp More

by mnkressley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodger Shea
Dec 13, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for taking the time to review us! Heritage Chrysler, Dodge, Jeep and RAM Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

October 21, 2017

Fantastic I purchased a new Jeep Cherokee. My sales representative, Brian Perry, was fantastic. He was respectful, professional, and knowledgeable. I was tre More

by Kim4545
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Kim, Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Brian Perry and the team! Thank you again for your review.

October 21, 2017

Friendly Jeep Sales With Team Heritage I had the pleasure of dealing with Mr. Serdar Uzun. Most of the deal was done over the phone due to being 180 miles away from the dealership. It was a More

by Russell Michel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serdar Uzun
Dec 11, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you so much for these kind words Russell! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Heritage Chrysler, Dodge, Jeep and RAM Parkville, and we will make sure to share these kind words with Serder Uzun and our team! Let us know if you need anything in the future, and thanks again!

October 21, 2017

Knowledgeable and extremely helpful Shawn made my experience as quick and as painless as possible. He also to the time to get to know me as a person not just a potential buyer! I really More

by Hilltop920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Jakubik, Shawn Jeffries
Dec 11, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Chrysler, Dodge, Jeep and RAM Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

October 21, 2017

Got a car Amazing service and tailors the experience to meet your needs. Also very personable. Makes you feel comfortable with any choice of car you make but al More

by Jsmith274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Coy , Richard Holmes
Dec 11, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your complimentary feedback of Heritage Chrysler, Dodge, Jeep and RAM Parkville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

October 19, 2017

Organized, pleasant, fair,very easy to deal with. Brian Perry and all of the staff were great to work with. They multitasked to get us in and out as quickly as possible. They had the Ram Tradesman 350 More

by Dana Tool Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jakubik
Dec 05, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your heartfelt response Dana. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Brian Perry lead you to your new 3500, RAM Tradesman, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Chrysler, Dodge, Jeep and RAM Parkville. Thank you again Dana and have a great day!

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