Heritage Chrysler Dodge Jeep Ram Parkville

My new Jeep Buddy , Dan & Randall worked pretty fast on get me in & getting me the deal I wanted & down the road ..Thanks guys ... My 6th Jeep so I’m a Jeep girl Buddy , Dan & Randall worked pretty fast on get me in & getting me the deal I wanted & down the road ..Thanks guys ... My 6th Jeep so I’m a Jeep girl More

Great experience! I started talking to Jeremy through email to start the process. He answered all my crazy questions. Once my husband and I arrived at the dealership ev I started talking to Jeremy through email to start the process. He answered all my crazy questions. Once my husband and I arrived at the dealership everything went quickly and smoothly. Jeremy worked hard to get our payment where we wanted it. And wasn’t pushy or unprofessional. I would highly recommend Jeremy to friends and family. Thanks again! More

Excellent My overall experience was excellent in every way. Brian Perry was helpful getting me the vehicle that I wanted and working with the General manager to My overall experience was excellent in every way. Brian Perry was helpful getting me the vehicle that I wanted and working with the General manager to get me the deal that I needed. He was also great at showing me how the jeep works inside and out. Also I liked how he stayed in contact with me through the whole process. More

excellent Jessie Hamrick was very helpful with getting me the best deal possible for me. He work extra hard at making sure this wasn't a stressful process, Tha Jessie Hamrick was very helpful with getting me the best deal possible for me. He work extra hard at making sure this wasn't a stressful process, Thanks Jessie your the best. More

Thank you ! Will purchase again, second vehicle;I am very greatful for the time spent ensuring quality service !! Everyone took their time ensuring accuracy,and Will purchase again, second vehicle;I am very greatful for the time spent ensuring quality service !! Everyone took their time ensuring accuracy,and the best deal they could do 😊 Thank you Buddy More

They Did the Impossible! I came into the dealership with little hope of leaving with the vehicle I wanted due to previous financial damage and a repo on my record. I had alway I came into the dealership with little hope of leaving with the vehicle I wanted due to previous financial damage and a repo on my record. I had always wanted a Jeep and figured if I was going to make an attempt, it would be on the vehicle I really wanted. So I visited Jesse at Heritage Chrysler Dodge Jeep Ram in Parkville, MD. Not only was I greeted with an inviting smile and a warm personality, but he was able to work wonders. I met the GM who seemed a little tough at first, but eventually we were able to come to an agreement that worked for both the dealership and myself. They really did work with me in my situation. After taking a couple of days to marinate in the idea of having my dream car, Jesse and Heritage of Parkville were able to pull it off for me! Every day I drive with pride in my new Jeep Renegade - something I never thought would be possible. It's been a week since I got my Jeep and I'm still in love with it. Jesse has made a couple of calls to check up on me and ensure I was still satisfied with my purchase. I couldn't be happier! And the level of professionalism and enthusiasm Jesse demonstrated will keep me referring friends and family to him without hesitation. Thank you! More

Excellent Service Nik renewed my faith in the "car salesman". He was knowledgeable, courteous, and professional. It was a pleasure to work with him. He is bright and ha Nik renewed my faith in the "car salesman". He was knowledgeable, courteous, and professional. It was a pleasure to work with him. He is bright and has a sense of humor that sets one at easy almost immediately. I have already begun to recommend him to colleagues, and friends. I give him a 10/10. Great job Nik! The first financial person/manager who spoke to me was terrible. I had walked away and was considering taking my business elsewhere. Nik and Brad were wonderful, and Brad was the reason I actually came back. I unhesitatingly recommend Nik and Brad. More

Good experience As expected when stopping by late on a Saturday afternoon, the used car sales location was a bit busy. Michael Lanci greeted us when we entered and to As expected when stopping by late on a Saturday afternoon, the used car sales location was a bit busy. Michael Lanci greeted us when we entered and took care of us until we finally departed with our Jeep which was well after the normal closing time. He, and the finance personnel, went above and beyond to make sure we were taken care of. More

The ideal car-buying experience Jeremy was fantastic. Off the start, I was impressed by his level of knowledge of all the available models that we wanted to look at. He didn’t need Jeremy was fantastic. Off the start, I was impressed by his level of knowledge of all the available models that we wanted to look at. He didn’t need to reference a book or a cheat sheet—he knew everything off the top of his head. During the entire process, he was friendly and kept us informed of exactly what was going on and what the next step was, clearly explaining what paperwork needed to be prepared and what we needed to sign. He worked closely with my bank to provide them the information they needed for the loan and for insurance, and my wife and I never felt lost in the process. Even after we signed the papers and we were ready to leave (after the dealership closed), he voluntarily offered to jump in the car to give us a demonstration of all the available features. In short, we could not have asked for anyone better than Jeremey to purchase a vehicle from. If you’re looking to buy a new car from Heritage (which I highly recommend), ask for Jeremy. This was, by far, the best car-buying experience I’ve ever had. More

New Jeep Wrangler purchase After wanting a Jeep for many years I finally decided to move forward and actually buy one. I am so grateful that I got to work with both Rodger and C After wanting a Jeep for many years I finally decided to move forward and actually buy one. I am so grateful that I got to work with both Rodger and Chad to finalize my purchase. They were patient in helping me find the perfect model for my family. I would definitely recommend them to my family and friends. They were awesome! More