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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.7
1,908 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,908 reviews

November 13, 2017

Returning Customer Very nice to deal with...second Jeep Wrangler purchased with this dealership. Large inventory and selection of vehicles. Rodger was even kind enough More

by Jennifer D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodger Shea
Jan 29, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Jennifer - Heritage Chrysler Dodge Jeep RAM Parkville would like to congratulate you on your new Jeep Wrangler! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again Jennifer and have a great day.

November 13, 2017

Extremely helpful Best place to buy a vehicle. I went in for a used truck and left with a new truck for almost the same price. Thanks to Shawn Jeffries for marking the More

by Josh_d199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Jan 30, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your earnest response Josh. We appreciate your feedback and will be sure to share your encouraging thoughts with Shawn Jeffries and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate contact us! We would love to work with you again soon.

November 12, 2017

Fantastic place to buy a vehicle! All of the folks that I interacted with were kind, courteous, patient, and flexible. This is the second used vehicle that I purchase at Heritage beca More

by mpowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody, Michael Lanci
Jan 29, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thanks for the positive feedback! It was our pleasure servicing you and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Heritage Chrysler Dodge Jeep RAM Parkville would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

November 11, 2017

Absolutely Wonderful! I was treated with the utmost professionalism from beginning to end. The salesman was realistic in my budget and very knowledgeable about the vehicle More

by Braxton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you Braxton for taking the time to review us! Heritage Chrysler Dodge Jeep RAM Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Braxton.

November 04, 2017

Very professional and efficient! The dealership was extremely helpful bringing in the cars we wanted to look at. Our salesman was courteous and helpful. Very satisfied with our experi More

by Crabbykoz Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager - Woody, Michael Lanci
Jan 18, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Greetings! Thank you for stopping in at Heritage Chrysler, Dodge, Jeep and RAM Parkville. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new vehicle, as we would love to see you again! Thank you and have a great day.

November 04, 2017

Positive buying experience Shawn, Brian and the team are pros. Straight forward and knowledgeable. Will definitely consider making the 2-hr drive to work with them in the future More

by Brandon Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve jakubic, Shawn Jeffries
Jan 11, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good afternoon Brandon. In response to your review, I want to take the time to thank you for praising Heritage Chrysler, Dodge, Jeep and RAM Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Brandon and be sure to stop by soon!

November 02, 2017

Sales Review of Nissan Frontier We purchased a 2016 Nissan Frontier. Michael Lanci was very helpful in getting this transaction completed. He explained everything to us very clearl More

by abcde99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Jan 10, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi! Heritage Chryslerwould like to congratulate you on your new [Year, Make & Model]! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

October 31, 2017

It was great I really enjoyed working with my Mr Mike he was patient and understanding by the time I left Heritage I felt like we were family and that we had known More

by Kimberly Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cox, Michael Lanci
Jan 10, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Chrysler, Dodge, Jeep and RAM Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Kimberly and have a great day!

October 31, 2017

Caring Salesman If you're a first time buyer Mr. Jeffries will help you find the car that's right for you and does not make you nervous about making a first purchase More

by Llaurel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Jan 25, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, Heritage Chrysler Dodge Jeep RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Shawn Jeffries and the team! Thank you again for your review.

October 31, 2017

Jeep cherokee I had a great experience buying from Buddy. He didn’t pressure or hassle me into anything and was very patient. Definetly would recommend Buddy. More

by Lindsrapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Holmes
Dec 29, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello! Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Buddy and the team! Thank you again for your review.

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