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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.7
1,908 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,908 reviews

November 26, 2017

Great car buying experience Every department was efficient and professional. I will definitely recommend this dealership to anyone looking for a new car. We could not have had a More

by Pajh4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Scammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Mazurek, Shawn Jeffries
Feb 15, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello! Thank you for stopping in at Heritage Chrysler Dodge Jeep RAM Parkville and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. Please consider Heritage Chrysler Dodge Jeep RAM Parkville for all of your vehicle needs, as we would love to work with you again soon!

November 25, 2017

Internet Sales Professional was Wonderful I did car buying through Edmunds.com. Heritage Chrysler in Parkville was the dealer selected to handle my request. The process was fairly easy and i More

by Ann7804
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Ann, thank you for your complimentary feedback of Heritage Chrysler Dodge Jeep RAM Parkville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

November 21, 2017

Friendly and Knowledgeable Staff. EXCELLENCE!! I recently purchased a 2014 Audi Allroad from Mike Lanci at Heritage. He was extremely courteous and friendly. He did an excellent job of helping my f More

by tmcsr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason in Finance, Michael Lanci
Feb 12, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi - Heritage Chrysler Dodge Jeep RAM Parkville would like to congratulate you on your new 2014 Audi Allroad! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Audi as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

November 21, 2017

Purchase of our Jeep Cherokee Our sales rep. Michael Lanci made our buying experience very easy, with no pressure. Mike was very friendly, easy going and knowledgeable to our needs More

by 14jmiddleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Feb 14, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Heritage Chrysler Dodge Jeep Ram Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Jeep Cherokee. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

November 20, 2017

Purchased a 2017 Jeep Grand Cherokee Mr. Shea was very knowledgeable and attentive to my needs. He even called several days after my purchase to see if I had any questions or concerns. More

by Carameltoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodger Shea
Feb 09, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your earnest response! We appreciate your feedback and will be sure to share your encouraging thoughts with Rodger Shea and the team! If you should have any further questions or want a little more insight on your 2017 Jeep Grand Cherokee please don’t hesitate to contact us! We would love to work with you again soon.

November 20, 2017

Easiest Car Buy Experience Ever! I had an accident where my car was totaled - 1st major accident in all my years of driving. Needless to say, I was very shook up and worried about bu More

by Kathie Pistorio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Mrockowski, Bob Mazurek
Feb 09, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Heritage Chrysler Dodge Jeep Ram Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

November 16, 2017

Love these Guys!!! Going to a dealership you would expect high prices and poor customer service. Tommy in Service is very attentive and very customer friendly. Always gr More

by Elizabeth Kathlene Gibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodger Shea, Tommy Citro
Feb 02, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Elizabeth, Heritage Chrysler Dodge Jeep RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Tommy, Rodger and the team! Thank you again for your review.

November 15, 2017

Great!!!! I’ve really enjoyed my experience with buying my first car. Buddy helped me out a lot and made my experience great. I truly felt at home & comfortable More

by Neshonnda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody batts & Doug Mc , Richard Holmes
Feb 02, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Heritage Chrysler Dodge Jeep RAM Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

November 14, 2017

Excellent customer service! Heritage Parkville was worth the drive from Westminster. Jeremy Cooney is an excellent salesman with superior customer service skills. He made the e More

by skrr27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Scammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day. We are so pleased to hear that you had an excellent experience at Heritage Chrysler Dodge Jeep RAM Parkville, and we will make sure to share these kind words with Jeremy Cooney and our team. Let us know if you need anything in the future, and thanks again!

November 13, 2017

Wonderful experience They were great during the entire process, especially Mike. Test drive, finding the right price, everything was professional and easy. Great experie More

by Brian Comotto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Jan 30, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Brian, Heritage Chrysler Dodge Jeep RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Michael Lanci and the team! Thank you again for your review.

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