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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.6
1,910 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,910 reviews

June 01, 2022

Immediately upon arrival I knew I was in competent hands, from sales to finance and then through the closing process. Highly recommend! More

by teeterl53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Scammell, Erick Douglas
Jun 02, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2022

Very helpful, and friendly service. I, at no point during the interaction at the dealership, felt lost. Very friendly, and professional service as well. More

by c.a.dudley94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald DeShields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McKenzie
May 28, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 22, 2022

Worked with Gerald Andre DeShields and he was very nice, professional and helpful. I would come back. More

by ms.natashaj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald DeShields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Douglas
May 23, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. We hope you continue to choose us for all your automotive needs! Take care!

May 21, 2022

Purchased a Gladiator and traded in my vehicle in a seamless transaction with Heritage. As an out of state buyer, there were a few hurdles that they helped with without a problem, and the entire proces More

by BJH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kydd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Young , Aleksey Naydenko
May 23, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 19, 2022

Jeremy was friendly, knowledgeable, and professional, able to answer all questions, and made himself available for questions even after the deal was done. More

by Argbrown81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Douglas
May 20, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. We hope you continue to choose us for all your automotive needs! Take care!

May 18, 2022

Great experience. Jeremy was very knowledgeable about the models I was considering and extremely helpful as I sorted through my decision process. Made sure that I was More

by Brendan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Douglas
May 20, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Brendan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 17, 2022

This is the 10th new vehicle we have bought from this dealership since 2006 and the 3rd one since 2018 from Jeremy Cooney. We will be looking for a used Jeep Wrangler for one of our son’s within the nex More

by Fiona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Fiona, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 13, 2022

Sarah slokan , Good person to work with very pleasant dedicated and knowledgeable. Only complaint kept my Jeep too long waiting for parts. More

by Hiltz5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah, slokan
May 15, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

May 11, 2022

Amazing and friendly-very personable sale team, when the day started didn’t think we would walk away with a car, just thought we just be shopping around, but with the help of Erick Douglas and Gerald Deshie More

by Cupcake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald DeShields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison , Erick Douglas
May 12, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 05, 2022

Joes a great fellow as I needed a part for my Jeep but being across country in the west coast bc Canada Joe was still going to try and help .I ended up finding the part needed closer to home. If you need More

by all.frede
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Tusa
May 07, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thank you so much for your feedback! Joe will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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