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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.5
1,914 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,914 reviews

June 15, 2022

Great to work with…only downside was having to wait so long for the vehicle to be cleaned/ready for delivery More

by rrobuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald DeShields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Douglas
Jun 16, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 08, 2022

Jeremy was super friendly and did everything he could to get me into a new jeep! More

by ksimmons820
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison
Jun 10, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you so much for your feedback! Jeremy will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

June 08, 2022

Jeremy is fantastic would definitely recommend him to a friend or a family member in the market for a car friendly well knowledgeable great communication via text email/phone call and in person I have done More

by nickyy1819
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Douglas
Jun 10, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you so much for your feedback! Our team, Jeremy will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Jun 10, 2022 -

nickyy1819 responded

What an amazing sales person Jeremy is goes far and above and beyond great personality easy to talk to you and ask questions would definitely recommend him to friends family or to anyone in the market for a car

June 07, 2022

I reached out to Jeremy when I was in urgent search of a specific replacement vehicle... Jeremy was incredibly responsive and went out of his way to assist me with my search, ultimately tracking down an opt More

by Kate S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Kate, thank you for your kind review; we are happy to pass along your comments to Jeremy here at Heritage Chrysler Dodge Jeep RAM Parkville! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 01, 2022

Immediately upon arrival I knew I was in competent hands, from sales to finance and then through the closing process. Highly recommend! More

by teeterl53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Scammell, Erick Douglas
Jun 02, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2022

Very helpful, and friendly service. I, at no point during the interaction at the dealership, felt lost. Very friendly, and professional service as well. More

by c.a.dudley94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald DeShields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McKenzie
May 28, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 22, 2022

Worked with Gerald Andre DeShields and he was very nice, professional and helpful. I would come back. More

by ms.natashaj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald DeShields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Douglas
May 23, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. We hope you continue to choose us for all your automotive needs! Take care!

May 21, 2022

Purchased a Gladiator and traded in my vehicle in a seamless transaction with Heritage. As an out of state buyer, there were a few hurdles that they helped with without a problem, and the entire proces More

by BJH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kydd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Young , Aleksey Naydenko
May 23, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 19, 2022

Jeremy was friendly, knowledgeable, and professional, able to answer all questions, and made himself available for questions even after the deal was done. More

by Argbrown81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Douglas
May 20, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. We hope you continue to choose us for all your automotive needs! Take care!

May 18, 2022

Great experience. Jeremy was very knowledgeable about the models I was considering and extremely helpful as I sorted through my decision process. Made sure that I was More

by Brendan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Douglas
May 20, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Brendan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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