Heritage Chrysler Dodge Jeep Ram Parkville

Chrysler Repair I changed Chrysler Service Centers because of a poor experience. I decided to go to Heritage for the first time for a repetitious repair issue that w I changed Chrysler Service Centers because of a poor experience. I decided to go to Heritage for the first time for a repetitious repair issue that was not getting resolved by other service centers. Tommy got the car in and ID'd the problem within two days. He was straightforward with repair costs/warranty information, and was quick to respond to my questions/concerns- taking into consideration my thoughts and past experiences that could lead to additional issues with the vehicle. He returned the car in great condition- issue entirely resolved, and only one additional repair- which I requested- completed, and completed well. Kudos to Tommy and team- I was worried taking my car to another Chrysler service center in Maryland, but now have all the confidence in the world knowing there's a high-quality repair site at Heritage! More

Fantastic Experience!! Hands down a 10 star rating!! Out of state buyer of a 2018 RAM 1500. Fred and the entire Heritage team really in a league of their own. Excellent communication! VERY clear and to Out of state buyer of a 2018 RAM 1500. Fred and the entire Heritage team really in a league of their own. Excellent communication! VERY clear and to the point on price and Fred went above and beyond to facilitate an out of state deal. Easy communication over email, text, and phone. Thank you again for such a smooth and easy process. Will see you again in 3 years! More

Best experience ever buying a car I would like to thank Michael Lanci for making our car buying experience the best ever. His professionalism and customer service is beyond compare. He I would like to thank Michael Lanci for making our car buying experience the best ever. His professionalism and customer service is beyond compare. He made car buying simple and made us feel like we were priority number one. Mr. Lanci helped us get our dream car and we would recommend him to anyone looking for a car. More

Great customer service I worked with Herb Randolph. He was very easy going and easy to talk to. He wasn't pushy like guys I've dealt with in the past. It was a very smooth t I worked with Herb Randolph. He was very easy going and easy to talk to. He wasn't pushy like guys I've dealt with in the past. It was a very smooth transaction and I would highly recommend this place. If you see something you're interested in, give then a call and ask for Herb. You won't be disappointed! More

Great experience I was initially looking to purchase an SUV but stumbled across heritage Chrysler in parkville when I decide to consider minivans. I visited tons of di I was initially looking to purchase an SUV but stumbled across heritage Chrysler in parkville when I decide to consider minivans. I visited tons of different dealerships over the past three weeks and Brian Perry at heritage Chrysler was the most knowledgeable/helpful/kind/non-pressuring salesman of them all. He responded to all my emails immediately and spent as much time as I needed when I came in on three different days. The managers also spent a lot of time explaining the whole process to us and giving us the different options available/working with us until we felt comfortable with making the purchase. Their willingness to respond to all questions quickly and courteously combined with the high level of professionalism and unbeatable pricing easily makes their dealership the best option in the area. I definitely recommend this dealership and would 100% return and work with Brian again! I just drove home in my new Chrysler Pacifica and I'm very happy with our new purchase! **Doug the finance manager also gets 5 stars from us, but his name isn't an option to click below! More

Good Salesman Brian Perry my salesman was Great very knowledge able and knew his business, no undue pressure he just let the car sale itself. This is my 3rd veh pur Brian Perry my salesman was Great very knowledge able and knew his business, no undue pressure he just let the car sale itself. This is my 3rd veh purchased from Heritage and i've been satisfied with their personel, i was overwhelmed with the help that everyone gave from the other salesmen and the help around the buildinh. More

Great Experience! Extremely friendly and helpful staff. Were willing to work with me and encompass all features I wanted in a car. Honest salesman who want the best for Extremely friendly and helpful staff. Were willing to work with me and encompass all features I wanted in a car. Honest salesman who want the best for you. More

Great customer service Thanks to Jeremy I was able to get a vehicle I love, he worked magic because my credit score was not the best! This is the second vehicle I bought her Thanks to Jeremy I was able to get a vehicle I love, he worked magic because my credit score was not the best! This is the second vehicle I bought here and when the time comes I will be back for my third!! Thank you for all of your hard work! More

RAM Day All went very well and it was a pleasurable experience on purchasing my first RAM pickup. I came in for a specific vehicle and sales team guided me t All went very well and it was a pleasurable experience on purchasing my first RAM pickup. I came in for a specific vehicle and sales team guided me to another one that better suit my needs. Bravo. More

Car Buying Experience Gabriel Walman took very good care of me. They were patient and very attentive to my preferences. I did not feel like a statistic with my troubled cre Gabriel Walman took very good care of me. They were patient and very attentive to my preferences. I did not feel like a statistic with my troubled credit history they gave me respect and a realistic deal on a car I would recommend everyone here because the customer service is endearing and real here... More