Heritage Chrysler Dodge Jeep Ram Parkville

Great Experience !!! Helped my wife get into the exact car she wanted for a rate that was comfortable for us would highly recommend anyone to go see Brian. Thanks again fo Helped my wife get into the exact car she wanted for a rate that was comfortable for us would highly recommend anyone to go see Brian. Thanks again for all the help ! More

Amazing ! This dealership worked hard for a week straight to get me an amazing deal on my 2018 Jeep Compass! Brian perry was amazing and very patient ! This dealership worked hard for a week straight to get me an amazing deal on my 2018 Jeep Compass! Brian perry was amazing and very patient ! More

We count on our Jeep and Sarah makes that possible Amazing service experience this weekend at Heritage. They've been a good service team in the past, but this really stepped up the game to GREAT, prov Amazing service experience this weekend at Heritage. They've been a good service team in the past, but this really stepped up the game to GREAT, proving that if you make the choice to rely on the car you bought from Heritage, they can be relied on when that car isn't living up to expectations. Our car, which we purchased at Heritage, wouldn't start on a Friday night. I called Sarah first thing on Saturday morning and arranged to have the car towed to Heritage so that I could pick up a rental and see if the issue is covered under warranty. (We're a one car family with two working parents and a 2-year old; and this particular upcoming week was a big deadline for one of our jobs!) My roadside assistance had a major miscommunication and it turned out that after waiting for 4 hours for them to arrive, they would not be able to have me to the dealership by 3:00 when the service department closed! I called Sarah and she told me to talk to Chad in sales and they would have a loaner car waiting for me. When the roadside assist blew yet another estimate, we called and talked to Chad, who was friendly and told us that if we couldn't get this figured out to call him at 5:30 and he would see what he could do. The tow truck finally arrived and when we finally got to the dealership at 5:30 p.m. and dropped our car off at service. The loaner car was waiting outside the sales department and they had me ready to go in a few minutes. Sarah, Chad, and Heritage made a frustrating day a whole lot better and made sure that our child can get to pre-K, my wife (who works freelance) won't disappoint a client on a major project, and I can get to work. This is the kind of service you dream of in a dealership. More

10 Stars! Great people. Great service. We have known Larry Bouldin for many years. He is our go to guy for used cars. We always get a great deal. Great people. Great service. We have known Larry Bouldin for many years. He is our go to guy for used cars. We always get a great deal. More

Wrangler JK Rubicon We got a great deal and enjoyed our time with Fred Leavitt. He was knowledgeable about the car and got us through the process efficiently and effecti We got a great deal and enjoyed our time with Fred Leavitt. He was knowledgeable about the car and got us through the process efficiently and effectively. More

MVP Shea Absolutely excellent experience. Informative, zero pressure. Rodger truly cared more about getting me into the car that was best for me than making a Absolutely excellent experience. Informative, zero pressure. Rodger truly cared more about getting me into the car that was best for me than making a sale. More

Focused on Me Start to finish I had a really excellent experience with Michael. This was my first time purchasing a car and his patience and knowledge of the vehicl Start to finish I had a really excellent experience with Michael. This was my first time purchasing a car and his patience and knowledge of the vehicle really helped me through the process. I was impressed with his objective ability to help us learn about the vehicle purchase process, and the feeling of knowing that he would handle the process from start to finish including coordination with my insurance company and following through to make sure I could access my trade in vehicle to remove my personal items made for an exceptional experience. I highly recommend! More

4th purchase from the dealer Very happy with my experience- now and previous. I appreciate the service given and the friendly staff. Ive worked with Brian in the past and he's gre Very happy with my experience- now and previous. I appreciate the service given and the friendly staff. Ive worked with Brian in the past and he's great. Jeremy interacted with my kids in a kind way. More

Better than CarMax The 2015 Ram 1500 was the second vehicle I purchased from the Heritage Group. When I visited the dealer I was mainly interested in seeing if they woul The 2015 Ram 1500 was the second vehicle I purchased from the Heritage Group. When I visited the dealer I was mainly interested in seeing if they would give me a better trade value than CarMax. Instead, they ended up putting me in a better vehicle than the one I had reserved at CarMax, and the net out of pocket was right where I needed it to be. There was some haggling needed, but it was professional and good natured, and well worth it for the vehicle I bought. More