Heritage Chrysler Dodge Jeep Ram Parkville

Heritage and Jeremy Cooney While living in Towson, Maryland, I completed two new vehicle transactions with Jeremy Cooney. He was extremely knowledgeable about Jeep and Chrysler While living in Towson, Maryland, I completed two new vehicle transactions with Jeremy Cooney. He was extremely knowledgeable about Jeep and Chrysler products and I was very satisfied with both cars. Jeremy was friendly, professional and organized when I would call or visit the dealership. I now live near Richmond, Virginia and it was time to shop for a new Jeep Grand Cherokee. I visited various Jeep dealerships in the area but they weren't like Heritage and the sales people I talked with didn't measure up to Jeremy. Therefore, ten days ago I contacted Jeremy, told him what I wanted in the car, and a deal was made. I went to Parkville, Md. this past weekend and picked up my new Jeep. Jeremy had all the paperwork prepared and the Jeep was ready. The process couldn't have been easier. It is great to know that the purchase experience can move so smoothly with Jeremy at Heritage. More

Great experience at Heritage Bought a pre-owed RAM from Jeremy. The truck is awesome and Jeremy’s service was great! He had everything organized; the buying process was fast and e Bought a pre-owed RAM from Jeremy. The truck is awesome and Jeremy’s service was great! He had everything organized; the buying process was fast and easy. A+ More

Car Buying with no stress So i was looking for a pre-owned VW Golf R, and i called around and when i called Heritage Preowned in Parkville i was greeted by Mr. Michael Lanci, a So i was looking for a pre-owned VW Golf R, and i called around and when i called Heritage Preowned in Parkville i was greeted by Mr. Michael Lanci, and he said we dont have any but let me search come to find out they just recieved 1 in on trade it hadnt even been put in the system yet, i had to see this car! It had super low miles, Was kept very clean by previous owner, and the price was right! i mean comparable 2015/2016 Golf R’s with a few thousand more miles was even 2-3K more, they were at the bottom of the KBB and Truecar Value, they were awesome and had the Sales manager Mr. Woody Batts contact me immedietly and we spoke about the car, and literally within 3 days i was there for a test drive, and then the negotiations came, and they were very fair, i traded in a 09 Civic Si, which Carmax usually gives the best prices was quoted 4K with a check engine light on, they came back said we can give you 3,500 i said well if you can match this trade in value its a deal, within less than 5 minutes my demand was met, then to finalize the deal because i wanted the car (CPO) which is $1,400 they worked with me and got 33% off of that, and doing so the car had 4 brand new tires and brake pads put on, this car is beautiful i am so so happy and they were a pleasure to deal with i would not hesitate to send anyone their way, my dad even purchased his brand new Dodge Ram 2500 from them said great things as well! Mike and Woody are stand up guys and worked with me, and we made it happen and im extremly happy with my purchase, they are even getting me a free bottle of some Tornado Red touch up paint for a little chip from road hazards so i can make her looking new again, I highly highly reccomend you give them a call and they will make you feel at home! Look forward to dealing with you guys in the future well worth the drive! Brian More

Treated very well Brian Perry, our salesman, took the time to understand what we wanted. Never felt rush or pressured. Explained the options available for the Pacifica. Brian Perry, our salesman, took the time to understand what we wanted. Never felt rush or pressured. Explained the options available for the Pacifica. Located exactly what we wanted at another dealership sixty miles away and brought it to us in a few hours. Walked through the features, how to use it, explained the settings on the advanced safety features. Worked a long time to link my phone to the U connect. Upon delivery, there was a small ding in a molding. Brian ordered the part and two days later went to the shop to expedite the repair. This is the second time I got a car from heritage Chrysler Parkville and I been impressed both times. More

Fantastic Experience The team at Heritage worked with us in every aspect of the car buying process. Very happy with the quality of service, the vehicle, and their dedicati The team at Heritage worked with us in every aspect of the car buying process. Very happy with the quality of service, the vehicle, and their dedication to working with their customers. My vehicle did come with completely destroyed wiper blades, but Mike personally delivered a new pair no questions asked. Only complaint is my car only came with one key and they did not make me aware until the end. Would recommend. More

My first visit to Heritage. My husband and I were there to purchase vehicle. Jeff was very helpful to us and so were Chad and Jason. Thank so much for your assistance. My husband and I were there to purchase vehicle. Jeff was very helpful to us and so were Chad and Jason. Thank so much for your assistance. More

Understanding & insanely helpful I recently stopped into the dealership to see about trading my leased Grand Cherokee in on a new vehicle. I had leased this car from a different deal I recently stopped into the dealership to see about trading my leased Grand Cherokee in on a new vehicle. I had leased this car from a different dealership but had always had my Jeep serviced at Heritage. Jesse took his time to answer ALL 7 million of my questions and help me choose the right car EVEN though it wasn't what was going to make him or Heritage the most money. The worst part was dealing with the leasing company from the old Jeep, Ally Financial!! They passed him around 5 different times, put him on hold, wouldn't answer his questions, made him repeat the same thing over and over again, and just went around in circles with him wasting his and my time. I was embarrassed to be dealing with Ally Financial and making him go through all of that. They are the worst! Long story short, we were able to get the numbers we needed and although the numbers weren't in my favor... Jesse helped me out anyway he could!! Thanks a lot Jesse!! I will refer you to anyone I know needing a new or used car! More

Awesome Customer Service & Very Professional I love that Mr. Randolph jr was able to find me a very nice vehicle that fits my family with an amazing affordable monthly rate. I love that Mr. Randolph jr was able to find me a very nice vehicle that fits my family with an amazing affordable monthly rate. More

Best dealership around This is my second Jeep and went back to Heritage for it. Brian Perry is the best salesman around!! Always a great experience. They go above and beyond This is my second Jeep and went back to Heritage for it. Brian Perry is the best salesman around!! Always a great experience. They go above and beyond. I couldn’t be happier. More

Rodger Shea is a very professional, personable,& knowledgeable young man. He truly is concerned about placing his customers in the vehicle that will answer all of is a very professional, personable,& knowledgeable young man. He truly is concerned about placing his customers in the vehicle that will answer all of their needs & provide them with long term satisfaction. Working with Rodger was a low-key, no pressure, & very pleasant experience. He has repeatedly offered long term assistance & answers in regard to my Jeep Grand Cherokee. I highly recommend Heritage CDJ Parkville & especially Rodger Shea for your car purchase endeavors. More