Heritage Chrysler Dodge Jeep Ram Parkville

Service Alexander Downey is probably one of the nicest people I have dealt with in the service department. He is always courteous and professional. He really Alexander Downey is probably one of the nicest people I have dealt with in the service department. He is always courteous and professional. He really treats you like your his only customer. More

Thanks again Brian!!! I'm the type of guy who takes his time with buying clothes, let a lone new vehicles. Brian Perry was able to help me work thru the process of ordering I'm the type of guy who takes his time with buying clothes, let a lone new vehicles. Brian Perry was able to help me work thru the process of ordering a new truck, to be honest MY DREAM TRUCK! I've heard horror stories from close friends of things going wrong, and promises not kept at other dealers. I most say Brian made himself available to me, and was happy to answer any question I had in a timely fashion, and believe me I had plenty! Our communications covered roughly 2 months. We all know that new vehicles these days are reaching prices that remind us of when we bought our first homes, so deciding to pull the trigger can be very nerve racking for those of us that are NOT impulse buyers. They were honest, up front and the most competitive with regards to pricing. I was not pressured or exposed to bogus marketing xxxxxxor sales pitches. I could go on and on, but in short, should the need arise, we will be buying our next vehicle from Brian. You can be assured of a good buying experience if you decide to purchase a vehicle from Heritage in Parkville. More

Always a pleasure dealing with Jeremy. Jeremy is knowledgeable courteous and makes the entire buying experience a pleasure. This is my second purchase and I consider myself a customer for l Jeremy is knowledgeable courteous and makes the entire buying experience a pleasure. This is my second purchase and I consider myself a customer for life. More

Fast and Easy Great service. Asked what I was looking for and found the closest vehicle in inventory to what I was looking for. Explained the different models being Great service. Asked what I was looking for and found the closest vehicle in inventory to what I was looking for. Explained the different models beings I was a first time Jeep buyer More

Great experience . I gave nick a 5 Star because he was AMAZING with getting me in my first car , very patient & didn’t give up not one time knowing how hard i was to wor I gave nick a 5 Star because he was AMAZING with getting me in my first car , very patient & didn’t give up not one time knowing how hard i was to work with ! Thank you Chrysler for everything you guys did for me !!!! More

Jeremy is the BEST!!!! I can not thank Jeremy enough for what he has done for me. I came in with a bad situation and left with a great situation. I would give high recommend I can not thank Jeremy enough for what he has done for me. I came in with a bad situation and left with a great situation. I would give high recommendation to anyone buying or leasing a vehicle to go see Jeremy!!! More

Service Tommy, has always been a pleasure to work with since day 1. He goes above and beyond to make sure the customer experienced is the best. Tommy, has always been a pleasure to work with since day 1. He goes above and beyond to make sure the customer experienced is the best. More

Best car buying experience we have ever had! A special shout out to Fred Leavitt for making our purchase of a new Jeep Grand Cherokee painless. He is extremely knowledgeable and found us exactly A special shout out to Fred Leavitt for making our purchase of a new Jeep Grand Cherokee painless. He is extremely knowledgeable and found us exactly what we were looking for at the price we wanted to pay. The staff at the dealership was professional and efficient. Most of all we appreciated not being strong armed or upsold on things we didn’t need – it was a great experience. We highly recommend Fred and the dealership. More

Customer service I came to the dealership at Parkville to get my car fixed. I was lucky enough to have Alex Downey as the customer service Representative. He was incr I came to the dealership at Parkville to get my car fixed. I was lucky enough to have Alex Downey as the customer service Representative. He was incredible he went way above and beyond my expectations went out of his way to pick me up from my home which was a little further then they normally drive he was very kind courteous and respectful of my time as I needed my car for work. I am in the service industry For more than 30 years and I know good customer service..... More

Whatever it takes Two thumbs up to Jerry and Steve at Heritage Jeep! Very professional, very knowledgeable, made the car buying experience easy. I told them I was on a Two thumbs up to Jerry and Steve at Heritage Jeep! Very professional, very knowledgeable, made the car buying experience easy. I told them I was on a very limited time constraint and throughout the process they did everything they could to get my deal done with an extremely high degree of accuracy. Thanks for your consideration yesterday...you guys rock! More