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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.6
1,910 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,910 reviews

August 20, 2022

I made an appointment to see a used car and drove an hour to see it. However, when I got there at my assigned time, they informed me the car had been moved to another sister shop 25 minutes away. They asked More

by janinekoch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bejma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tavon Shannon
Aug 24, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 02, 2022

Jeremy and the team at Heritage are nothing short of amazing. They go above and beyond for their customers and I will be recommending them to everyone I can! More

by foreveristoday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 26, 2022

Both Jeremy and Heritage Parkville were very easy and pleasant to work with! They were extremely accommodating to every request, and had me in and out very quickly when it came time for me to actually vi More

by J.Folland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridgette Holliday, Erick Douglas
Jul 28, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 21, 2022

This is the second new car that I’ve bought from heritage and Jeremy was the sales guy both times. The whole team is great to work with. When it’s time for another new car, I’ll definitely be going back! More

by creswell5039
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Douglas
Jul 22, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we understand it's a big decision where you purchase your car, and we are grateful to have been chosen. If you have any further questions, please give us a call. We're always happy to help! Thank you and we hope to see you again!

July 19, 2022

Brian Perry was very helpful and made my buying process feel like a breeze. Thank you so much to him and everyone at Heritage. More

by niomy.rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Parkville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

July 17, 2022

He is a xxxxx, rude, doesnt care, service dept in general needs improvement from employee to facility and parking. More

by Chris1080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Cooney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Beckmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Chris. Thank you for taking the time to review Heritage Chrysler Dodge Jeep RAM Parkville. We appreciate all of our customers’ feedback and sincerely apologize your experience was less than positive. Our General Manager, Brad Scammell, would like to better understand your experience and address your concerns as soon as possible. We work hard to provide all customers with an exceptional experience and would appreciate the opportunity to rectify any missteps and learn how we can improve. At your earliest convenience, please contact Brad directly at bscammell@mileone.com or 410.663.7233. Again, thank you for your time and we hope to speak with you soon.

July 15, 2022

Jeremy was great. I would and have recommended him to anyone interested in purchasing a Jeep/Ram/Dodge. He was very knowledgeable about the Wrangler 4xe and really h More

by Tyler Mays
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Tyler, we're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. Safe travels!

July 13, 2022

Jeremy was great. I had to factory order a commercial vehicle and he was there any chance I needed throughout the 5 month process. The second the vehicle came in he wa More

by mm92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 11, 2022

Jeff is very helpful and the rest of the staff are so kind and helpful More

by mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Mary, we're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. Safe travels!

July 09, 2022

Pleasure to work with. Would recommend comming here any time. Possative additude and really helpful. More

by Brian.r.oyler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald DeShields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khlaq & Ken
Jul 11, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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