Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Great sales experience! Rodger found the exact Jeep I wanted and worked with the Finance Manager to get me a deal I didn't even think was possible. He even went the extra m Rodger found the exact Jeep I wanted and worked with the Finance Manager to get me a deal I didn't even think was possible. He even went the extra mile to drive to D.C. to have paperwork signed the same day to ensure I could drive home with my new vehicle that day. He is knowledge, friendly, and easy to work with. I highly recommend anyone looking for a new Jeep (or other car) to work with Rodger! More
No pressure sales and great customer service This dealership is easy to work with and friendly, knowledgeable staff. I liked the no pressure sales approach that Rodger Shea provided so I could lo This dealership is easy to work with and friendly, knowledgeable staff. I liked the no pressure sales approach that Rodger Shea provided so I could look around and just ask questions until I found the can I wanted. I was also able to get a lower interest rate than my credit union! : ) More
Good price, good service at the dealership We had a good experience at the dealership. There were some minor scratches that needed repaired on the vehicle, which were taken care of and then Mic We had a good experience at the dealership. There were some minor scratches that needed repaired on the vehicle, which were taken care of and then Michael went out of his way after they were fixed to deliver the vehicle to hour home, which was well over an hour one way- I was amazed by that. Before the purchase, we struggled to communicate with the dealership. Many phone calls and e-mails and texts went unanswered. We were quite frustrated and had to go out of our way to make this deal happen. We got a good price and that is why we dealt with the frustration. Michael Lanci treated us well, but to get 5 stars the dealership needs to improve their communication. More
Satisfying Great people easy to work with and willing to make a deal too sell you a car or truck willing to go above and beyond Great people easy to work with and willing to make a deal too sell you a car or truck willing to go above and beyond More
Transparent and genuine! Nik was WONDERFUL to work with! He made this process incredibly easy. Transparency is key. From the very beginning, he was extremely honest and straig Nik was WONDERFUL to work with! He made this process incredibly easy. Transparency is key. From the very beginning, he was extremely honest and straightforward, and he made me and my family feel very comfortable through every step. I love my new Jeep Compass, and I'm glad we were able to work with someone who genuinely had our best interests in mind. More
Shawn is the best ! We just bought our 5th car from Heritage Parkville. Shawn was great helping our daughter pick out a car. I highly recommend seeing Shawn for great s We just bought our 5th car from Heritage Parkville. Shawn was great helping our daughter pick out a car. I highly recommend seeing Shawn for great service. Mitch also helped keep it a quick and easy transaction. We got a great deal and it didn’t take long. We will be back!! More
Excellent and honest service I continue to take my vehicles to Heritage because they have always been fair and more than reasonable. I know I can trust that the recommendations I I continue to take my vehicles to Heritage because they have always been fair and more than reasonable. I know I can trust that the recommendations I get back from them are real issues that need to be addressed and not them trying to sell me on unnecessary service. I have already recommended Heritage to several of my friends! More
Great Service The service from Heritage was phenomenal. Michael Lanci was a great salesman and went above and beyond to get me in the car I wanted. The service from Heritage was phenomenal. Michael Lanci was a great salesman and went above and beyond to get me in the car I wanted. More
Herb is the best herb made my day helped me with everything even my insurance recommend him to everyone very pleasant to work with and patient with this old herb made my day helped me with everything even my insurance recommend him to everyone very pleasant to work with and patient with this old lady! More
Brian was amazing!! My husband and I were looking for a new vehicle for myself and we just came in and look at several jeeps and found the exact one i wanted! the others My husband and I were looking for a new vehicle for myself and we just came in and look at several jeeps and found the exact one i wanted! the others didn’t quite have the features i wanted and then finally found the perfect one. Brian was extremely patient and no matter how many questions he answered them all! I am very pleased with how we were treated here and I will recommend to everyone i know to buy from here! More