Heritage Chrysler Dodge Jeep Ram Owings Mills - Service Center

Customer service Regular oil change and tire rotation Cece service manager assisted. Friendly greeting and took vehicle for service immediately. Overall Cece took ca Regular oil change and tire rotation Cece service manager assisted. Friendly greeting and took vehicle for service immediately. Overall Cece took care of any questions. Thanks to all great job. More

Routine maintenance Took my Jeep in for routine maintenance and was pleasantly surprised at how friendly and effortless they made the process. Not overbearing like most, Took my Jeep in for routine maintenance and was pleasantly surprised at how friendly and effortless they made the process. Not overbearing like most, told them what I needed and what I wanted checked and that was that. I highly recommend them! More

I brought my jeep in for a starting issue The dealer fixed the problem for less then I was expecting! And it didn’t take all day! In fact I was able to get several other things addressed for The dealer fixed the problem for less then I was expecting! And it didn’t take all day! In fact I was able to get several other things addressed for the summer season More

One of the best Jeep service experiences! I received excellent one-on-one attention from the Scott at Heritage. He was very courteous, polite, and professional the entire time. I was .very ple I received excellent one-on-one attention from the Scott at Heritage. He was very courteous, polite, and professional the entire time. I was .very pleased More

Great Experience again My experience with Jeep Service has been great. No complaints so far! My Service advisor Go to Guy Jermone is great Guy and cares bout his clients. He My experience with Jeep Service has been great. No complaints so far! My Service advisor Go to Guy Jermone is great Guy and cares bout his clients. He hooks me up with Whatever I need done or he suggests. Also hooks me up with loaner car if they have one! Only bad thing have to say bout this service is they put regular oil back in my car when I’ve been using synthetic! More

Competent Would have been five star rating, however, took longer than expected. Almost two hours for oil change, tire rotation, and tire fix (nail in tire). I d Would have been five star rating, however, took longer than expected. Almost two hours for oil change, tire rotation, and tire fix (nail in tire). I did receive time updates but phrased as “not much longer” or “almost done”. May have been better to use time, such as “we should be finished in approximately thirty minutes”. Staff friendly and dealership clean. More

Great dealership! Great service! Great people! I consistently come back to this dealership because, in my mind, there is no other! I can’t imagine getting better service anywhere. The service techn I consistently come back to this dealership because, in my mind, there is no other! I can’t imagine getting better service anywhere. The service technicians, the sales staff, and everyone in between are extremely helpful and are the Gold standard in the Baltimore area! More

Hertiage service They were efficient and I thank Ce Ce for her geniuness and honesty! I will be back!! Everyone well good here. Thank you for your service! They were efficient and I thank Ce Ce for her geniuness and honesty! I will be back!! Everyone well good here. Thank you for your service! More

Jerry & Randy Jerry was polite and listened to and adressed eveything I was concerned about. Randy, was extremely kind and efficient. The atmosphere is extremely w Jerry was polite and listened to and adressed eveything I was concerned about. Randy, was extremely kind and efficient. The atmosphere is extremely welcoming/ professional. More

Great help Dajour Durant helped me with all of the questions I had and I will gladly come back if I have any more needs for my car Dajour Durant helped me with all of the questions I had and I will gladly come back if I have any more needs for my car More