Heritage Chrysler Dodge Jeep Ram Owings Mills - Service Center

Great service!! Easy and fast check in, Scott was the service tech he was great. They needed to order part, it came in as predicted and overall service was excellent Easy and fast check in, Scott was the service tech he was great. They needed to order part, it came in as predicted and overall service was excellent. More

Oil change Dajour was very Professional well spoken standup man Has a good sense of humor drop my car off my car was done on time Thank you Dajour was very Professional well spoken standup man Has a good sense of humor drop my car off my car was done on time Thank you More

They always do a great job! Everything at Heritage Doge, Jeep Ram does an amazing job! Friendly and knowledgeable staff and great service! I always get out in a timely fashion. Everything at Heritage Doge, Jeep Ram does an amazing job! Friendly and knowledgeable staff and great service! I always get out in a timely fashion. More

Great service I always feel like I am the only customer they have when I go in. They give great personal attention to every need when arrive and every and all quest I always feel like I am the only customer they have when I go in. They give great personal attention to every need when arrive and every and all questions I ask get answered. More

Was a fast and friendly experience Having a non Chrysler vehicle made me a little leery but I was put to ease by the service advisor that they could take care of my car. Having a non Chrysler vehicle made me a little leery but I was put to ease by the service advisor that they could take care of my car. More

Oil change Service is always fast and accurate at the dealership that’s why go back every time. I appreciate your excellent customer service I’m always treated Service is always fast and accurate at the dealership that’s why go back every time. I appreciate your excellent customer service I’m always treated like I’m family. More

Misleading Went in for oil change and tire rotation. Was told I needed new cabin filter and wipers. Told $25.00 each actually $50.00each $180.00 total $100.00 Went in for oil change and tire rotation. Was told I needed new cabin filter and wipers. Told $25.00 each actually $50.00each $180.00 total $100.00 more than original quote. Have bought 3 cars there, will never go back. More

Swrvice work Great service took care of my truck and was treated very well scott was very helpful and professional will recommend this dealer for sales and sevice Great service took care of my truck and was treated very well scott was very helpful and professional will recommend this dealer for sales and sevice More

Patients The service was good except the express was not as fast as I had hope but overall it was good could have been a lot faster The service was good except the express was not as fast as I had hope but overall it was good could have been a lot faster More