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Heritage Chrysler Dodge Jeep Ram Owings Mills - Service Center

Owings Mills, MD

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178 Reviews

178 Reviews of Heritage Chrysler Dodge Jeep Ram Owings Mills - Service Center

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February 08, 2018

Best Dodge Service Ever. I have been having my car serviced here for a number of years. I live in Washington DC and I bring my car all the way to Owings Mills Maryland to have More

by Rochelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Ivie, Victor Clash, Robert Rivenbark, Russell Troxell
Feb 12, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Rochelle, reviews like this give us motivation and help us ensure we provide high-quality care. We appreciate your business with us for many years now! We hope to be of service to you again in the future! Take care!

February 08, 2018

Great Service experience I have been getting all my vehicles serviced here for years and have received excellent service every time. Victor Clash one of their service advisors More

by CB123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Ivie, Victor Clash
Feb 12, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi, we are so pleased you enjoyed your visit to Heritage Chrysler Dodge Jeep RAM Owings Mills! We truly appreciate your business with us for so many years! We look forward to your next visit with us! Safe travels!

February 08, 2018

Scott to the rescue Scott is always friendly. Even when its super busy and 15 out of 20 of us are waiting for Scott. Thanks for your excellent service. More

by Rosalyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rivenbark
Feb 12, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Rosalyn, we appreciate your wonderful feedback about Scott. We will pass your thanks along to him. We hope to see you soon!

February 07, 2018

Car maintenance and gas tank repair My experience with heritage is always been top notch. I always work with Scott Rivenbark who always goes above and beyond to help me out and take care More

by Mdmills8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rivenbark
Feb 09, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi, we are happy to hear that Scott was able to provide top not service! We look forward to your next visit! Take care!

January 05, 2018

The only place I take my Mopar vehicles My experiences are nothing less then exceptional. All my issues are always addressed and fixed properly. Also I always receive my vehicles on time and More

by Joshua Priest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Brown
Jan 05, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Joshua, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

September 26, 2017

Scott in the service dept was unreal. Went above and beyond Scott in the Jeep Service Dept made a hassle of a recall into a pleasurable experience. Friendly, fast, considerate,etc. He is an asset to the servic More

by sfjcani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Riverbark
Oct 18, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi! We are glad to hear that you were happy with Scott's service - that kind of feedback can go a long way. Heritage Chrysler, Dodge, Jeep and RAM Owings Mills appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Heritage Chrysler, Dodge, Jeep and RAM Owings Mills.

September 21, 2017

Attentive Timely Service Literally went to the dealership for scheduled maintenance, and spotted a possible vehicle for leisure driving. Mr Davis was very helpful in the t More

by MrJiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Errol Davis
Oct 17, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Good morning Mr. Jiles. In response to your review, I want to take the time to thank you for praising Heritage CDJR Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Mr. Jiles and be sure to stop by soon!

September 21, 2017

Great service Jerome was very friendly, and informative of all the services needed and provided. I will definitely use him again in the future for all my car needs. More

by Jheher11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Brown
Oct 17, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Heritage CDJR Owings Mills is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

September 07, 2017

Great experience Overall great experience. Jerome had everything done in a timely manner and the service was excellent. I highly recommend the service that I was provi More

by Mr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Brown
Sep 08, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hello! Thank you for stopping in at Heritage CDJR Owings Mills and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. Please consider us for all of your vehicle needs, as we would love to work with you again soon! Thank you and have a great weekend.

June 14, 2017

A.C Service Grossly overcharged for services; misc. fees included which should not have been included considering the misc. fees were reflective of each of the se More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Clash