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Heritage Chrysler Dodge Jeep Ram Owings Mills - Service Center

Owings Mills, MD

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178 Reviews

178 Reviews of Heritage Chrysler Dodge Jeep Ram Owings Mills - Service Center

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March 21, 2018

Polite professional service Clear evaluation of the service rendered as well as the service needed. Mr. Clash suggested partial or full findings at that time or future appoin More

by Loretta M Elizalde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Ivie, Victor Clash
Mar 22, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2018

Service Department What a fantastic experience we had with your service department. A big “Thank You” to Scott Rivenbark for taking your time to answer all my questions. More

by Tjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rivenbark
Mar 19, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 05, 2018

Regular maintenance. Was greeted promptly by service advisor on arrival who took all the information required. Explained services to be performed in derail and the time r More

by Nrgsports
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Clash, Nelson German
Mar 06, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

We are so happy to read such a great review about Heritage Chrysler Dodge Jeep RAM Owings Mills! If you have any further questions, please give us a call. We're always happy to help!

March 03, 2018

Excellent Service! Recently had my Jeep serviced and was very pleased. Victor took great care of my Jeep and is always honest. This place is always friendly and hot coff More

by Jeepgurlyyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Ivie, Victor Clash
Mar 05, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hello there, we're so glad that we were able to go above and beyond your expectations! Thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Chrysler Dodge Jeep RAM Owings Mills! Your loyalty means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 21, 2018

Nick ruth As a service technician in the commercial kitchen industry I deal with customers daily. Nick Ruth could not have been a better customer service repres More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ruth
Feb 26, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

We're pleased to hear that Nick provided such great customer service! If you have any further questions, please give us a call. We're always happy to help!

February 20, 2018

Great dealership all around. I have been coming to Heritage Owings Mills for 10years. It is a pleasant experience coming to the dealer, From the sales dept., service, and parts. More

by David Parkison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Ivie, Victor Clash, Dale DeSombre, Edward Still, Nicholas Ruth, Robert Rivenbark
Feb 26, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

David, we are happy you've had an all round pleasant experience with our team. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2018

Awesome Scott and Brent are awesome! They go above and beyond here. Always feel taken care of. Great service. Would definitely recommend heritage for servic More

by Tk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott , Brent Ivie
Feb 26, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

We are happy Scott and Brent were able to go beyond your expectations to deliver great service for you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2018

Awesome! This place was great! I took my 2013 Chrysler 200 for some work and the service was great! They took me right in and got to work. My service advisor J More

by Amnorman5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Ivie, Jerome Brown
Feb 26, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

We are happy Brent, Jerome, and the team delivered great service for you. Until the next time we meet, take care!

February 15, 2018

Heritage service department truly sets the bar! After dealing with a heritage service department for over 11 years and taking excellent care of my Jeep Wrangler, they truly set the bar. They have More

by maljzk5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Ivie, Victor Clash, Tyrone Erwin
Feb 17, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you so much for writing this fantastic review and giving our dealership such a high star rating! We are glad we could continue to provide great service on your Jeep. We value your 11 plus years of business, and we look forward to your next visit!

February 14, 2018

Consistent Service I am a loyal customer at my Heritage Dealership. Scott Rivenbark is my service representative . He is the key to my exceptional visits. Today is a ro More

by katherine ritter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Ivie, Victor Clash, Robert Rivenbark
Feb 15, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

We are thrilled to hear that Scott always takes such good care of you, Katherine! As one of our valued customers; we'd like to thank you for your continued business and we're looking forward to your next visit!

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