Heritage Chrysler Dodge Jeep Ram Owings Mills - Service Center

Heritage service department is excellent! Once again, Heritage service department has taken great care of my vehicle, providing all services that are needed, with a fair price and friendly ser Once again, Heritage service department has taken great care of my vehicle, providing all services that are needed, with a fair price and friendly service. I can't imagine taking any of my vehicles anywhere other than Heritage. They've been keeping my family safe and on the road for well over 14 years, even taken care of complicated diagnostic evaluation of an older vehicle thwt others could not fix. Keep up the good work! More

The best I keep returning to this dealership because I always receive the best service. They are always courteous and professional get the job done right the I keep returning to this dealership because I always receive the best service. They are always courteous and professional get the job done right the first time. More

Long time customer Loves the service I have been using this dealer for service for almost 11 years with the same jeep. They always fix it right and they fix it the first time. From comple I have been using this dealer for service for almost 11 years with the same jeep. They always fix it right and they fix it the first time. From complex repairs to the simple ones they have always been very helpful. Brent and his team really go the extra mile. They aren't pushy, but instead are very professional. More

Going the extra mile (pun intended) I have been dealing with heritage for a while, there recently for service. SCOTT IN SERVICE HAS NEVER LET ME DOWN. I fully trust him. I have been dealing with heritage for a while, there recently for service. SCOTT IN SERVICE HAS NEVER LET ME DOWN. I fully trust him. More

Friendly When I arrived for my service I was greeted promptly by Scott. He was friendly and respectful and took care of all my vehicle’s needs. I highly recomm When I arrived for my service I was greeted promptly by Scott. He was friendly and respectful and took care of all my vehicle’s needs. I highly recommend Heritage Jeep. More

Great service fixed the first time Dropping car off is best, nothing good comes to those that wait inpatiently. A busy shop because they do things right for you, I trust them Dropping car off is best, nothing good comes to those that wait inpatiently. A busy shop because they do things right for you, I trust them More

Never Disappointed!!! Always a friendly face!!! Staff is fantastic!! Would never go anywhere else!!!! Hands down, best service department around! Jeep up the great work!!! Always a friendly face!!! Staff is fantastic!! Would never go anywhere else!!!! Hands down, best service department around! Jeep up the great work!!! A very satisfied customer! More

The most people friendly Dealership I bought my car from Eastern's Moters, but I wouldn't take it anywhere other than Heritage for service. They are the most people pleasing organization I bought my car from Eastern's Moters, but I wouldn't take it anywhere other than Heritage for service. They are the most people pleasing organization I know. Professional and friendly. Thumbs up yall from me....Thanks More

My Great Experience/ with The Advisors and work done I’m writing to Say that I am Very Satisfied with the way they have been handling my Issues for my Vehicle and my needs! Originally I had brought it i I’m writing to Say that I am Very Satisfied with the way they have been handling my Issues for my Vehicle and my needs! Originally I had brought it in because sunroof had a big leak in one of the drains and caused damage to my headliner and sunvisor. They were able get Their water guy to fix drain and seal around sunroof and reseat the glass. Sadly my headliner was Unavailable to be replaced but had my guy clean it best he could. My car was in shop almost two weeks with getting that fixed then along with Tune-up, Oil change and tire rotate, Fuel induction service!!! The service Manager Brent Irvie worked greatly with me on cutting the cost on the Loaner to better price And He and my Great service Advisor helped with pricing and to Text me/Call 24/7 with updates!! My service advisor was Jerome Brown and he’s a great guy. Would like to say thanks again!! Also love the 24 month warrenty on there services. More

Easy and fast I went to this dealership for service on my 2018 JKU Wrangler, because I saw on dealer rater that it was highly recommended. Scott my service advisor I went to this dealership for service on my 2018 JKU Wrangler, because I saw on dealer rater that it was highly recommended. Scott my service advisor did not disappointed with his outstanding customer service and the extremely helpful staff. I will definitely continue to take my Jeep here for service for now on, even though it is about 40 minutes away. More