Heritage Chrysler Dodge Jeep Ram Owings Mills

I have always had great service when I bring up my Jeep! All the guys are great the service advisors. I have worked with Scott Riverbank for many many years he is the best. The service manager is Brent and h All the guys are great the service advisors. I have worked with Scott Riverbank for many many years he is the best. The service manager is Brent and he is awesome too. Very attentive to the customer needs!!! I have been coming up to this service for over 10 yrs plus ... and will continue !!! More

Amazing Service, Reliability - Quality People! One of the best service departments I’ve been to! I think a lot about where to take my vehicle when it needs a checkup or repair. Every time I bring m One of the best service departments I’ve been to! I think a lot about where to take my vehicle when it needs a checkup or repair. Every time I bring my vehicle in for service, Jerome and everyone there are knowledgeable, friendly, and professional and it assures me that I’m giving my vehicle the best care possible. They are truly a customer experience focused service department providing clear timelines and even the waiting room makes the wait time the best. From the moment I’ve pulled up to the Service Door, I’m greeted professionally and asked several detailed questions about the reason for my visit and what problems I’m experiencing with my vehicle. I always depart with a feeling of worth and value which encourages me to return and also refer my friends and family to Heritage Service. The well-trained service staff are masters at knowing how to properly service my vehicle and always take the necessary actions to make sure I make it back on the road safely. Excellent! More

Service Today and every time I get my vehicle service there are no complaints. Everyone, especially Scott are friendly and professional. Service time is great Today and every time I get my vehicle service there are no complaints. Everyone, especially Scott are friendly and professional. Service time is great!! I’m in out in the the time they say It will take. Overall I will continue to come More

Great service I have been going to this store for three years and always receive excellent service. Very friendly and easy to work with. Would highly recommend fo I have been going to this store for three years and always receive excellent service. Very friendly and easy to work with. Would highly recommend for service. More

Great people to deal with Overall these guys are all great. I’ve dealt with many dealerships in my lifetime and Heritage is by far the best I’ve dealt with. My service Writer Overall these guys are all great. I’ve dealt with many dealerships in my lifetime and Heritage is by far the best I’ve dealt with. My service Writer is Victor clash and he does a great job for me. He really cares about taking care of the customer and that’s why I return and recommend this dealership to friends and family. Keep up the good work. Thank you More

My experience with heritage Dodge/ Ram/ Jeep I have been going to heritage for service of my vehicles since 2006 when I bought my 1st dodge. I have continued to buy vehicles from there over the p I have been going to heritage for service of my vehicles since 2006 when I bought my 1st dodge. I have continued to buy vehicles from there over the past decade. The sales team is friendly and knowledgeable. The service Dept is equally as friendly, knowledgeable. And always there to get the job done in a reasonable time. Joe Perry has sold me 3 vehicles and Victor Clash has been great in always getting my vehicles serviced. More

Best Dodge Service Ever. I have been having my car serviced here for a number of years. I live in Washington DC and I bring my car all the way to Owings Mills Maryland to have I have been having my car serviced here for a number of years. I live in Washington DC and I bring my car all the way to Owings Mills Maryland to have it serviced at Heritage Dodge. That should say enough. More

Great Service experience I have been getting all my vehicles serviced here for years and have received excellent service every time. Victor Clash one of their service advisors I have been getting all my vehicles serviced here for years and have received excellent service every time. Victor Clash one of their service advisors explains in detail any and all charges to keep my vehicles running. More

Scott to the rescue Scott is always friendly. Even when its super busy and 15 out of 20 of us are waiting for Scott. Thanks for your excellent service. Scott is always friendly. Even when its super busy and 15 out of 20 of us are waiting for Scott. Thanks for your excellent service. More

Quick and easy Did a little research about 2018 SUVs and determined the best vehicle was going to be a Jeep. Heritage was the closest dealer to me and they had a goo Did a little research about 2018 SUVs and determined the best vehicle was going to be a Jeep. Heritage was the closest dealer to me and they had a good selection of colors/trims for the Grand Cherokee that I was looking for. One click and an hour or so later I was test driving one around the Owings Mills area. Fell in love with the rhino grey Altitude. Perfectly equipped for the price. Loved the Uconnect features and SiriusXM, as well as the stable drive quality. Thought about the decision overnight and purchased the vehicle the next day. Spent no more than a few hours in the dealership and couldn't be more satisfied. More