Heritage Chrysler Dodge Jeep Ram Owings Mills

It was a pleasure. John Ferraiuolo made this purchase an absolute pleasure. I told him what we wanted and he found the perfect car for us. I called him because I had an John Ferraiuolo made this purchase an absolute pleasure. I told him what we wanted and he found the perfect car for us. I called him because I had an unusual question about the exterior colors and he looked into it and got back to me in a very short time. He went out of his way to make this purchase a very smooth transaction. Jeff Jackson made the final paperwork very pleasurable as well. This was the 6th vehicle purchased at Heritage from my family since 2009. More

Awesome! This place was great! I took my 2013 Chrysler 200 for some work and the service was great! They took me right in and got to work. My service advisor J This place was great! I took my 2013 Chrysler 200 for some work and the service was great! They took me right in and got to work. My service advisor Jerome was awesome to deal with and kept me well updated. The service manager Brent Ivie followed up with me from start to finish as well! Just all around good professional people, awesome service and great experience. Will definitely bring my car back here for all auto work! More

Heritage service department truly sets the bar! After dealing with a heritage service department for over 11 years and taking excellent care of my Jeep Wrangler, they truly set the bar. They have After dealing with a heritage service department for over 11 years and taking excellent care of my Jeep Wrangler, they truly set the bar. They have kept me going for 155,000 miles and still counting. From the moment you pull up for service, within minutes they are taking your information and ready to serve you. The service is always speedy, no hard pressure for selling services that are not needed, and service prices are always competitive. Service writers are always helpful, explaining the services needed with true honest costs. The service manager is right there, office across from lobby where you wait for service and always greets you with a smile, readily accessible for questions. Thanks for taking care of my Jeep like family! Keep up the excellent service. More

Consistent Service I am a loyal customer at my Heritage Dealership. Scott Rivenbark is my service representative . He is the key to my exceptional visits. Today is a ro I am a loyal customer at my Heritage Dealership. Scott Rivenbark is my service representative . He is the key to my exceptional visits. Today is a routine oil change and tire rotation. I always feel that he goes above and beyond what is expected of him. I feel that my car safety is in his hands and I am confident that he gives me the best advice for my vehicles. My family all come here and we will continue to do so. Thanks Scott Rivenbark for your dedication and commitment to your customers! More

Very good business Gerry at Heritage was amazing and very helpful. Tony was friendly as well. The customer service that I received was outstanding and they worked with m Gerry at Heritage was amazing and very helpful. Tony was friendly as well. The customer service that I received was outstanding and they worked with my through difficulties. Great job guys. More

Great service Victor Clash in the service department was very professional and friendly. He was very helpful in explaining to me about the service that was performe Victor Clash in the service department was very professional and friendly. He was very helpful in explaining to me about the service that was performed on my Dodge Ram. Thanks you Victor! More

Awesome service and awesome people The service I receive from Scott the service lane manger, Leanord my mechanic is great. Brent the shop manager is great at well. I am treated like I The service I receive from Scott the service lane manger, Leanord my mechanic is great. Brent the shop manager is great at well. I am treated like I am family when I am there. I never have any issues. I recommend this dealer to people all the time. More

Dodge RT The entire sales team were friendly and provided excellent service. I was always clear on what was happening and the team made sure that I was comfort The entire sales team were friendly and provided excellent service. I was always clear on what was happening and the team made sure that I was comfortable More

Excellent! My visit was AWESOME! I was a little nervous, as most people are when visiting any dealership, but Victor Clash, my service writer was Amazing! I will My visit was AWESOME! I was a little nervous, as most people are when visiting any dealership, but Victor Clash, my service writer was Amazing! I will do all service at Heritage for my 2013 Chrysler 300C! More

Quick and efficient! Every time I come to the dealer for service Scott is ALWAYS there and willing to assist. He is always polite, kind and awesome to talk to. He refers t Every time I come to the dealer for service Scott is ALWAYS there and willing to assist. He is always polite, kind and awesome to talk to. He refers to my Jeep as a person which I LOVE! Keep up the awesome work!! Thank you for everything! Also, the cashier, who’s name I do not remember, is also great!! More