Heritage Chrysler Dodge Jeep Ram Owings Mills

Very Satisfied I went to every dealership looking for a small-medium SUV. I came to Jeep and worked with Jon Berenson who was so helpful, knowledgeable, professional I went to every dealership looking for a small-medium SUV. I came to Jeep and worked with Jon Berenson who was so helpful, knowledgeable, professional and patient with me. the level of competence at Jeep is unparalleled to any other dealership I visited. Very happy with my choice and the experience. Tony was also wonderful to work with. More

Great service, and great staff I wasn’t sure if i was ready to trade in my 2011 Avalanche, but after talking with Jon and him showing me what options i had, i felt comfortable letti I wasn’t sure if i was ready to trade in my 2011 Avalanche, but after talking with Jon and him showing me what options i had, i felt comfortable letting it go. They worked with me on the price and keeping my new vehicle payments where i wanted them. Thanks again to this team for getting me into my 2019 Ram 1500. More

Jeep Wrangler Rubicon Thanks to General Manager Phil Stillman and Sales Associate Joe Perry. My 3rd vehicle from Heritage and always a good deal!! I traded in a 2017 Hellca Thanks to General Manager Phil Stillman and Sales Associate Joe Perry. My 3rd vehicle from Heritage and always a good deal!! I traded in a 2017 Hellcat, got stuck in the snow and Phil sent a crew to come rescue me....now that's service! More

Helpful Timothy was very helpful and knowledgeable about the vehicle I was there to purchase. I never felt rushed or pressured into buying. I will definitely Timothy was very helpful and knowledgeable about the vehicle I was there to purchase. I never felt rushed or pressured into buying. I will definitely buy my next vehicle from him when the time comes. More

Outstanding!!! Professionalism at its best! John Ferraiuolo was professional, and very interpersonal. John was very transparent and not once did I feel like I was Professionalism at its best! John Ferraiuolo was professional, and very interpersonal. John was very transparent and not once did I feel like I was getting a bad deal. Please go see John!!! More

Great experience They stayed open late to hear our questions and really work with us to get the right truck for us at the price point we needed. They stayed open late to hear our questions and really work with us to get the right truck for us at the price point we needed. More

Above and Beyond After we had some issues with the service on our 2018 Jeep, the general manager of the dealership, Phil, reached out to see if there was anything he c After we had some issues with the service on our 2018 Jeep, the general manager of the dealership, Phil, reached out to see if there was anything he could do to bolster our confidence in the dealership. We had been in the market for a new truck so we said we would give them a chance to earn our future business if they could work out a favorable deal. Phil had us come in and deal directly with him. He stood tall on our trade in and got us a great deal on a new Ram truck. The fact that the general manager of the entire dealership, who is not doubt a busy guy, took the time to reach out to us and work with us personally shows that this dealership really cares about making customers happy and treating them right! McKalya and Renee were also a pleasure to work with. We really felt like VIPs and we got a great deal! Love my new truck! More

Awesome experience Got a great deal from a great staff! Will buy there again in the future. So far we are very happy with our new Dodge Journey. Got a great deal from a great staff! Will buy there again in the future. So far we are very happy with our new Dodge Journey. More

Very good customer service Joe Perry is awesome This is my second car buying experience at Hertiage Jeep Dodge and Ram at Owings Mills. First experience was not so good but I must say these guys too This is my second car buying experience at Hertiage Jeep Dodge and Ram at Owings Mills. First experience was not so good but I must say these guys took great care of me this time. Joe is an awesome salesperson he listens and work hard to to meet your needs. More

Vehicle number 9 same dealer same salesperson! I've been purchasing from this dealership for past 12 years the dealership is amazing Joe Perry is my salesperson and all of my vehicles I bought thro I've been purchasing from this dealership for past 12 years the dealership is amazing Joe Perry is my salesperson and all of my vehicles I bought through him he just celebrated his 20th anniversary at the dealership and just that should tell you something More