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Heritage Chrysler Dodge Jeep Ram Owings Mills

Owings Mills, MD

4.5
1,480 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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11212 Reisterstown Road

Owings Mills, MD

21117

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Showing 1,480 reviews

December 23, 2018

Wonderful purchase We absolutely love our new car! It is comfortable and exactly what we wanted! John was patient and very respectful of our time. We would definitely d More

by steffanyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ferraiuolo, Tony Pozderac
Dec 26, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Congratulations on your new vehicle, Steffany! We are very happy to hear that John was able to provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Heritage Chrysler Dodge Jeep RAM Owings Mills

December 22, 2018

Dealership Experience This is the 2nd car that I have purchased from this dealer within the last 6 months and both times I was treated like a value customer. John Ferraiuol More

by BW3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ferraiuolo
Dec 24, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thanks for the positive feedback! Congratulations on your new car and if you ever have additional questions or needs, don't hesitate to reach out! Safe travels!

December 21, 2018

Great customer service First time truck buyer. Great experience, very helpful! Consultants were very friendly and worked with me for what I wanted. I would highly suggest th More

by ZachNixon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ferraiuolo
Dec 24, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Congratulations on your new truck! We are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

December 16, 2018

Smooth and pleasant experience John was exceptional. As a female coming in alone I appreciated that I never felt intimidated or pushed in anyway. John was patient and knowledgeable. More

by Cbkrantz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferraiuolo
Dec 20, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi, thank you so much for your positive comments about Heritage Chrysler Dodge Jeep RAM Owings Mills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2018

Exceptional service! John and the team were great to work with. From the initial emails through delivery of the car, John went above and beyond to make sure the experience More

by Mike9047
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferraiuolo, Tony Pozderac
Dec 17, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

December 08, 2018

Well pleased John Ferraiuolo has been a pleasure to work with. I have bought two vehicles from him and he has been very professional and courteous. He also has fol More

by Jwsmallz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ferraiuolo
Dec 11, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hello, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out! We hope you have a wonderful day!

December 05, 2018

Amazing! From the moment that I walked into Heritage, John welcomed me with a smile and positive attitude. Although I could not walk out that evening with a ve More

by hh21403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ferraiuolo, Phil Stillman, Renee Tyree
Dec 10, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Chrysler Dodge Jeep RAM Owings Mills! If you have any further questions, please don't hesitate to reach out! Take care!

December 04, 2018

Great experience - good salesman Came in to get a car, which is usually an unpleasant experience because it usually feels very salesy and dishonest. Jon Berenson helped me, made the p More

by red123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Berenson
Dec 06, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hello, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! We hope you have a wonderful day!

December 04, 2018

Jon Sold Me a Great Car I was in recently to look at a new Challenger and left with one the same day! Jon was not only friendly and knowledgeable, but he also clearly has a More

by HarryBieve99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Berenson
Dec 06, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know! We hope you have a wonderful day!

December 04, 2018

Yet another awesome car buying experience Jon Berenson make the car buying experience a pleasure. He is extremely knowledgeable and has excellent customer service skills. I enjoy working wit More

by Seth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Ford, Tony Pozderac, Jon Berenson, Justin Chenoweth, Phil Stillman, Tierra Allen
Dec 06, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Seth, thank you for your kind words and congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

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